🌟 RECEPTIONIST VACANCY – SUN INTERNATIONAL (WILD COAST, PORT EDWARD)
📍 Position: Receptionist
📍 Location: Port Edward, Wild Coast
📍 Company: Sun International
📍 Job Type: Permanent
📍 Salary: Market Related
🔹 Job Overview
Sun International is looking for a professional, friendly, and customer-focused Receptionist to join the Wild Coast team. This is a great opportunity for someone who enjoys working with people and wants to grow in the hospitality industry.
🔹 Main Duties
✔ Welcome and greet guests professionally.
✔ Handle guest check-ins and check-outs.
✔ Issue room keys and process payments.
✔ Prepare guest bills and manage bookings.
✔ Answer calls and respond to guest enquiries.
✔ Provide information about hotel facilities and promotions.
✔ Handle reservations online, telephonically, and walk-ins.
✔ Keep guest records and billing information updated.
✔ Assist VIP guests and prepare welcome amenities.
✔ Handle guest complaints politely and professionally.
✔ Report maintenance or housekeeping issues.
✔ Balance float and complete end-of-shift cash-ups.
✔ Keep the reception desk clean and organised.
✔ Upsell hotel services and facilities.
🔹 Minimum Requirements
✔ Grade 12 / Matric.
✔ 2 years customer service experience.
✔ Hotel experience will be an advantage.
✔ Computer literacy (MS Office).
✔ Opera hotel system knowledge preferred.
✔ Good communication skills.
✔ Telephone etiquette.
✔ Problem-solving ability.
✔ Team player attitude.
✔ Professional appearance and behaviour.
🔹 Additional Requirements
✔ Must be willing to work shifts.
✔ Able to stand for long periods.
✔ Flexible to assist in other departments when needed.
✔ Additional language skills will be an advantage.
🔹 Preference Will Be Given To
✔ Designated groups in line with Employment Equity.
✔ People living with disabilities.
✔ Applicants from licensed areas such as:
- Mbizana
- Flagstaff
- Lusikisiki
- Matatiele
- Mount Ayliff
- Maluti
🔹 Why Apply?
✔ Permanent employment opportunity.
✔ Work for a leading hospitality brand.
✔ Gain valuable hotel industry experience.
✔ Career growth opportunities.