Sales Learnership Programme – KwaZulu-Natal | Mpumalanga
Company: Metropolitan Life
Reference Number: MMH260121-13
Position Type: Temporary (18-Month Learnership)
Role Family: Operations
Cluster: Metropolitan Life
Location: South Africa
Provinces: KwaZulu-Natal | Mpumalanga
Remote Work: None
Closing Date: 21 February 2026
Introduction
Metropolitan is one of South Africa’s most established and trusted financial services brands, with a proud 127-year history of serving local communities. The company is well known for its commitment to financial inclusion, empowerment, and delivering affordable financial solutions that support long-term financial security and growth.
While Metropolitan operates extensively across South Africa, the brand also has a presence in 12 African countries, including Namibia, Botswana, Kenya, Ghana, Nigeria, Lesotho, and Eswatini (Swaziland). The organisation focuses on providing financial wellness solutions designed specifically for low- to middle-income clients. These solutions include funeral insurance, life insurance, health cover, hospital cash-back plans, savings products, and retirement solutions.
Metropolitan is committed to developing future talent and creating meaningful opportunities for young people through structured learning and workplace exposure.
Important Disclaimer: Applicants are encouraged to verify the legitimacy of this job advertisement by visiting the official Metropolitan careers page.
Role Purpose
Metropolitan Life is offering an exciting 18-month Sales Learnership Programme, commencing in 2026, aimed at unemployed youth who are interested in building a career in sales, customer service, and the insurance industry.
This learnership provides participants with the opportunity to gain practical workplace experience while completing a structured learning programme. Successful learners may obtain a Wealth Management NQF Level 4 qualification, subject to satisfactory performance and meeting all programme requirements.
The programme is designed to equip learners with foundational knowledge of the insurance and financial services sector, while also developing key workplace competencies such as communication, administration, customer service, and stakeholder engagement.
Key Responsibilities and Duties
Learners appointed to the programme will be expected to actively participate in both theoretical and practical components of the learnership, including:
- Completing all required theoretical learning modules, assessments, and workplace assignments within agreed timelines
- Ensuring that all administrative and reporting duties related to the learnership are completed accurately and timeously
- Collating, compiling, and distributing documentation in line with required standards and within defined turnaround times
- Attending to internal and external queries in a professional and courteous manner to ensure a positive client experience
- Supporting customer service processes by screening and routing queries to the relevant stakeholders
- Assisting with the resolution of client queries in line with service level agreements
- Maintaining appropriate office housekeeping standards and adhering to company policies and procedures
- Actively participating in learning sessions, workplace coaching, and performance reviews
Learnership Benefits
This programme offers learners a valuable opportunity to:
- Gain hands-on experience within a reputable financial services organisation
- Develop industry-relevant knowledge in sales, insurance, and customer service
- Work alongside experienced professionals and industry experts
- Build essential workplace skills that enhance long-term employability
- Obtain a nationally recognised qualification (subject to performance)
While permanent employment is not guaranteed, the experience gained through this learnership can significantly improve future career prospects within the financial services industry.
Minimum Requirements
To be considered for the Sales Learnership Programme, applicants must meet the following criteria:
- Grade 12 (Matric) or an equivalent NQF Level 4 qualification
- Be between the ages of 18 and 35
- Be a South African citizen by birth
- Be currently unemployed
- Belong to a previously disadvantaged group
- People living with disabilities are encouraged to apply
Applicants who do not meet all the above requirements may not be considered.
Required Competencies and Skills
Successful candidates should demonstrate the following competencies:
- Strong attention to detail with good planning and time management skills
- Numerical reasoning ability and basic analytical skills
- Fluent verbal and written communication skills in English
- Ability to engage professionally with stakeholders and build positive working relationships
- Basic computer literacy, including the ability to use standard office applications
Employment Equity
Metropolitan Life is committed to transformation and employment equity. The learnership programme supports inclusive participation and skills development in line with national objectives.
Application Information
Interested candidates should apply before the closing date of 21 February 2026. Applicants are advised to ensure that all information provided is accurate and complete.
If you do not receive feedback within a reasonable period after the closing date, please consider your application unsuccessful.