SENIOR CASHIER VACANCY – OVERPORT
📍 Location: Berea, KwaZulu-Natal (Overport Store)
🏢 Company: Dis-Chem Pharmacies Limited
📌 Position: Senior Cashier
📄 Division: Retail (FMCG Sector)
📅 Closing Date: 13 May 2026
📢 Job Type: Permanent
📊 Job Level: Entry Level
💼 Functional Area: Sales / Customer Service
POSITION OVERVIEW
- Opportunity for an experienced Senior Cashier at Dis-Chem Overport
- Focus on delivering excellent customer service at point of sale
- Ensure accurate and secure financial transactions
- Maintain a world-class shopping experience for all customers
- Support store operations through efficient cashier duties
- Uphold company standards, policies, and procedures at all times
MINIMUM REQUIREMENTS
- ✔ Grade 12 / Matric
- ✔ Minimum 3 years cashier or till operations experience
- ✔ Computer literate (MS Office knowledge required)
- ✔ Strong numerical and accuracy skills
- ✔ Good command of English (written and spoken)
- ✔ Basic customer service skills
- ✔ Willingness to work retail hours (including weekends and holidays)
KEY RESPONSIBILITIES
- Process customer transactions accurately using store systems
- Handle cash, card payments, vouchers, coupons, and loyalty cards
- Ensure zero errors in pricing, scanning, and transactions
- Maintain strict adherence to cash handling procedures
- Place cash in drop safe according to SOPs
- Ensure all refunds, exchanges, and voids are authorised by supervisors
- Process Discovery, eBucks, Momentum Multiply, and other loyalty programmes
- Maintain awareness of promotions and current store offers
- Assist customers with queries about products and services
- Report complaints and compliments to supervisors or management
- Ensure customer satisfaction and a positive shopping experience
- Follow security procedures and report suspicious behaviour immediately
- Protect confidential cash and store financial information
- Ensure no unauthorised use of login codes or passwords
CUSTOMER SERVICE DUTIES
- Build professional relationships with customers
- Apply company “5-star communication” principles
- Maintain politeness, respect, and efficiency at all times
- Ensure fast and accurate service to reduce customer waiting time
- Support colleagues to maintain smooth front-end operations
COMPLIANCE & SECURITY
- Follow all Dis-Chem policies and SOPs strictly
- Ensure accurate reporting of cash flow and transactions
- Maintain high security standards at all times
- Ensure no fraud, theft, or inaccuracies occur
- Keep till and cash handling secure and confidential
REQUIRED COMPETENCIES
- Strong attention to detail and accuracy
- Excellent customer service skills
- High level of honesty and integrity
- Good time management skills
- Ability to solve basic problems quickly
- Emotional intelligence and professionalism
- Ability to analyse basic reports
- Presentable appearance at all times
- Trustworthy and responsible behaviour
- Strong communication skills in English
ADVANTAGES
- Knowledge of an additional language
- Prior retail or FMCG cashier experience
EMPLOYMENT CONDITIONS
- Must be a South African citizen
- Must have clear credit and criminal record
- Must have reliable transport or live near the store
- Must be willing to work retail shifts
BENEFITS
- Market-related salary
- Medical aid
- Provident fund
- Staff account benefits
ADDITIONAL INFORMATION
- Employment Equity policy applies
- People with disabilities are encouraged to apply
- Only shortlisted candidates will be contacted
- If no response is received within 2 weeks after closing date, consider application unsuccessful