Shop Assistant / Cashier – Clicks Oceans (Permanent)
Listing Reference: click_023747
Closing Date: 19 February 2026
Industry: FMCG & Retail
Location: Durban, KwaZulu-Natal, South Africa
Store: Clicks Oceans
Company: Clicks Group
Contract Type: Permanent
Employment Equity Position: Yes
About Clicks Group
Clicks Group is one of South Africa’s leading retail and healthcare companies, operating within the fast-moving consumer goods (FMCG) sector with a strong focus on health, beauty, and lifestyle products. The company is built on a simple yet powerful promise: helping customers “feel good and pay less.”
Through convenient store locations, affordable pricing, and exceptional customer service, Clicks has become a trusted household brand across the country. The organisation promotes a culture of integrity, innovation, accountability, and customer focus, encouraging employees to grow professionally while contributing positively to the shopping experience.
Position Overview
Clicks Oceans in Durban is seeking a motivated and customer-focused Shop Assistant / Cashier to join their permanent retail team. This role is ideal for individuals who enjoy working with people, thrive in a fast-paced environment, and take pride in delivering excellent service.
The successful candidate will play a key role at the point of sale (POS), ensuring accurate transactions, promoting loyalty programmes, maintaining store standards, and creating a welcoming shopping environment for every customer.
Key Job Objectives
As a Shop Assistant / Cashier, your responsibilities will include:
- Executing all point-of-sale operations efficiently and professionally
- Scanning merchandise accurately and processing payments correctly
- Handling cash safely in line with company procedures
- Promoting and enrolling customers in the Clicks ClubCard loyalty programme
- Informing customers about current promotions and special offers
- Delivering excellent customer service as a brand ambassador
- Maintaining merchandising standards and housekeeping duties
- Ensuring shelves are stocked, displays are neat, and products are well presented
- Supporting Clicks’ vision of being the first choice in health and beauty retail
- Keeping up to date with product ranges, promotions, and store events
Knowledge Requirements
Applicants should demonstrate:
- Basic mathematical ability for handling cash and transactions
- Understanding of retail or FMCG operations
- Awareness of stock control and merchandising principles
- Strong customer service standards and complaint handling skills
Essential Skills
- Planning and organising tasks in a busy environment
- Problem-solving and quick decision-making
- Strong customer orientation and service focus
- Clear and professional communication skills
- Basic computer literacy and POS system use
- Confident numeracy and cash handling
Core Competencies
Essential:
- Building positive relationships with customers and colleagues
- Following company procedures and policies accurately
- Delivering results while meeting customer expectations
Desirable:
- Teamwork and collaboration
- Persuading customers to participate in promotions and loyalty programmes
- Effective time management
- Remaining calm under pressure
Minimum Requirements
Education:
- Grade 12 (Matric) – essential
- 50% or higher in Mathematics and English – advantageous
Experience:
- Previous customer-facing retail or FMCG experience preferred
Personal Attributes
The ideal candidate will be:
- Reliable, punctual, and responsible
- Friendly, enthusiastic, and service-driven
- Detail-oriented and organised
- Able to work flexible retail hours, including weekends and public holidays
- Motivated with a positive attitude toward learning and growth
Career Growth Opportunities
Clicks Group offers employees valuable retail experience and structured development opportunities. High-performing staff members may progress into supervisory, specialist, or management roles over time, making this an excellent entry point into a long-term retail career.
Why Join Clicks?
By joining Clicks Oceans, you become part of a respected national brand that values people, service excellence, and professional development. Employees benefit from:
- Stable permanent employment
- A supportive team environment
- Skill development in retail operations and customer service
- Growth opportunities within a large retail group
- Being part of a company that genuinely cares about customers and staff
Final Thoughts
The Shop Assistant / Cashier role at Clicks Oceans in Durban is a fantastic opportunity for individuals passionate about retail and customer service. With strong brand support, career development potential, and a positive work culture, this position offers both stability and growth within one of South Africa’s most trusted retail groups.
Apply before 19 February 2026 and take the first step toward a rewarding career in retail with Clicks Group. 🛍️
Dear Sir or Madam
Good afternoon, I wish to apply for the position available in your company as shop assistant.
I am confident passionate and dedicated I work hard. I will endeavour of effectively performance all my tasks as required by the company and maintain the standard as defined by you.
Given the opportunity, I will perform my duties with perseverance, dedication and loyalty. It is my aim to make and be part of a successful team that is directly involved in making the company a success, as I believe I have a role to play in making things a success.
I hope that my application will receive your favorable consideration.
Kind regards.
Ms. Immaculate Mayeza