Shop Assistant – Lemo Mall (3-Month Contract)
Company: Signature Cosmetics
Location: Bloemfontein
Mall: Lemo Mall
Employment Type: 3-Month Contract
Industry: Retail
Functional Area: Sales
Closing Date: 10 March 2026
Exciting Retail Opportunity in Bloemfontein
Signature Cosmetics is seeking an enthusiastic and customer-focused Shop Assistant to join its team at Lemo Mall in Bloemfontein on a 3-month contract. This is an excellent opportunity for individuals who are passionate about beauty, fragrances, and skincare, and who enjoy working in a fast-paced retail environment.
If you have a flair for customer service, strong sales skills, and a love for cosmetics, this opportunity could be the perfect fit.
Role Overview
The Shop Assistant will play a key role in creating a welcoming, inspirational, and personalised shopping experience for customers. The successful candidate will actively contribute to achieving store sales targets while maintaining high operational and visual merchandising standards.
This position requires a proactive individual who can work independently and as part of a team while maintaining excellent customer service standards at all times.
Key Responsibilities
Customer Service & Sales
- Greet every customer warmly and create a positive in-store experience
- Offer Loyalty Card membership and explain its benefits
- Inform customers about current promotions, discounts, and special offers
- Focus on increasing average basket size through effective link selling
- Offer baskets to customers and introduce new product lines
- Perform professional makeovers and record customer details and products used
- Utilise testers effectively to introduce customers to the product range
- Handle customer queries, requests, comments, and complaints professionally
- Escalate concerns to the Store Supervisor when required
Sales Targets & Store Performance
- Understand and contribute to achieving sales targets, including:
- Average spend per customer
- Increasing basket size
- Link selling initiatives
- Attend and actively participate in daily morning meetings
- Participate in floor walks and raise suggestions or concerns
- Support monthly promotions and marketing campaigns
- Assist with side-walk sales, pop-up stores, and centre court promotions
Stock Control & Merchandising
- Assist with stock takes and conduct cycle counts when required
- Report low stock levels, out-of-stock items, and stock discrepancies
- Follow FIFO (First-In-First-Out) stock rotation principles
- Ensure stock is stored and displayed according to handling standards
- Maintain cleanliness and hygiene standards on the sales floor and stockroom
- Keep shelves replenished and housekeeping standards high
- Implement and maintain visual merchandising standards
- Ensure promotional signage and display materials are correctly placed
Operational & Administrative Duties
- Adhere to all company policies and procedures
- Follow Point of Sale (POS), cash handling, and banking procedures
- Maintain staff uniform standards
- Be familiar with operational requirements and store files
- Monitor store notice boards and report outdated information
- Ensure Operations Checklist standards are consistently met
- Raise concerns regarding procedures or compliance issues when necessary
Training & Development
- Attend all scheduled training sessions
- Apply newly acquired knowledge and skills in daily work activities
- Raise any product knowledge gaps with the Store Supervisor
- Assist with the induction and training of new team members
Minimum Requirements
To qualify for this position, applicants must meet the following criteria:
- Matric / Grade 12 certificate or equivalent
- Minimum of one year retail experience
- Strong customer service skills
- Ability to work flexible retail hours
Advantageous Skills & Experience
The following will be beneficial but not mandatory:
- Experience in beauty, fragrance, and skincare retail
- Experience working with Point of Sale (POS) systems
- Basic knowledge of Microsoft Office (emails and Excel)
- Experience with stock management and merchandising
Ideal Candidate Attributes
The successful candidate should demonstrate:
- Strong communication skills
- Confidence in selling and upselling products
- Excellent organisational and time management skills
- High attention to detail
- Professional presentation and grooming
- Teamwork and collaboration skills
- Ability to work in a target-driven environment
Why Join Signature Cosmetics?
Signature Cosmetics offers a vibrant retail environment where passion for beauty meets excellent customer service. Employees gain valuable hands-on retail experience, product knowledge, and sales skills within a well-established beauty brand.
This short-term contract opportunity is ideal for candidates looking to:
- Gain experience in the cosmetics retail industry
- Strengthen sales and customer service skills
- Work in a dynamic and supportive retail team
- Build experience within a reputable beauty brand
Application Process
Interested applicants are encouraged to apply before the closing date of 10 March 2026.
Please note:
- Only shortlisted candidates will be contacted.
- If you do not receive feedback after the closing date, consider your application unsuccessful.
- Ensure your CV clearly outlines your retail experience and relevant skills.