📞 Contact Centre Learnership – Sunbet | Sandton 2026 Opportunity in Sandton
Are you a young South African looking to gain real workplace experience while developing professional customer service and communication skills? Sunbet is offering an exciting Contact Centre Learnership Programme in Sandton for 2026, designed to equip learners with both theoretical training and hands-on experience in a fast-paced corporate call centre environment.
This learnership is ideal for motivated matriculants and graduates who are eager to grow, learn, and build a strong foundation for a career in customer service, call centre operations, and corporate environments.
📍 Learnership Title: Contact Centre Learnership – Sunbet
Company: Sunbet
Location: Sandton, Gauteng
Reference Number: SI-740
Work Level: Student / Graduate
Job Type: Temporary (Learnership)
Duration: 9 – 12 Months
Salary/Stipend: Market Related
Employment Equity Position: Yes
Start Date Posted: 12 February 2026
🌟 About the Contact Centre Learnership
The Sunbet Contact Centre Learnership combines structured classroom-based learning with practical workplace experience. Learners will receive formal, accredited training while working in a professional contact centre environment that focuses on customer engagement, service excellence, and effective communication.
Throughout the programme, participants will gain valuable skills in:
- Customer interaction and relationship management
- Call centre systems and operations
- Professional communication techniques
- Workplace discipline and corporate professionalism
This learnership offers an excellent stepping stone into permanent employment within customer service, contact centres, hospitality, finance, gaming, and corporate sectors.
📚 Learnership Purpose
The primary goal of the programme is to:
✔ Develop strong call centre and customer service skills
✔ Improve communication and listening abilities
✔ Provide hands-on workplace experience
✔ Prepare learners for long-term employability
✔ Expose participants to a professional corporate environment
By the end of the learnership, successful learners will have both a recognised qualification and practical work experience — giving them a strong advantage in the job market.
📋 Key Learning Areas & Responsibilities
During the learnership, participants will:
- Attend formal training sessions and assessments
- Participate in daily contact centre operations
- Handle customer queries professionally
- Learn call handling techniques and service standards
- Capture and manage customer information accurately
- Follow company policies and procedures
- Work as part of a customer service team
- Support overall service delivery objectives
✅ Minimum Requirements
To qualify for the Sunbet Contact Centre Learnership, applicants must meet the following criteria:
🎓 Education:
- Grade 12 / Matric certificate (required)
- Relevant post-Matric qualification (advantageous but not mandatory)
🧾 Other Requirements:
- South African citizenship
- Updated CV
- Must not have previously participated in a learnership within the same qualification
- Willingness to commit to a 9–12 month programme
🧠 Key Competencies & Skills
Successful learners should demonstrate:
- Strong listening and communication skills
- Customer-focused mindset
- Basic computer literacy
- High attention to detail
- Willingness to learn and adapt
- Professional attitude and reliability
- Ability to work in a structured environment
- Teamwork and accountability
🎁 What You Will Gain
Participants in the Sunbet learnership programme will benefit from:
🎓 Formal accredited training and qualification
💼 Real workplace experience in a corporate contact centre
💰 Monthly stipend (market related)
📈 Improved employability and career readiness
🤝 Professional networking opportunities
🏢 Exposure to fast-paced business operations
This programme is designed to prepare young professionals for long-term success in the working world.
⚖ Employment Equity
In line with the Employment Equity Act (No. 55 of 1998), preference will be given to candidates from designated groups, in accordance with Sunbet’s internal recruitment policies and employment equity plans.
Sunbet is committed to building a diverse, inclusive, and representative workforce.
🔐 POPIA Compliance
By applying for this learnership, candidates consent to the processing of their personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
Reference and background checks may form part of the selection process.
⏳ If you do not receive feedback within one month after the closing date, please consider your application unsuccessful.
📩 How to Apply
Interested candidates should apply using the official Sunbet recruitment platform or job listing where this opportunity is advertised.
📌 Be sure to quote Reference Number: SI-740 in your application.
Early applications are encouraged as learnership opportunities are highly competitive.
🌟 Why Choose a Contact Centre Learnership?
Learnerships are one of the best ways to enter the job market in South Africa. This opportunity offers:
✔ Practical experience employers value
✔ A recognised qualification
✔ Income support through a stipend
✔ Real workplace exposure
✔ Career pathways into permanent roles
Many learners go on to secure full-time employment after completing similar programmes.