Shop Assistant – SPCC Store (Galleria, KwaZulu-Natal)
Reference Number: PSP260209-5
Location: Galleria, KwaZulu-Natal, South Africa
Employment Type: Permanent | Full-Time
Department: Operations – Stores
Brand: SPCC
Closing Date: 13 February 2026
About SPCC
SPCC is a well-known fashion and lifestyle retail brand dedicated to delivering trendy, high-quality clothing and accessories to customers across South Africa. With a strong focus on customer experience, product excellence, and modern fashion trends, SPCC continues to grow its retail footprint in key shopping destinations.
At SPCC, employees are encouraged to express their passion for fashion, develop retail skills, and build lasting customer relationships. The brand offers a dynamic store environment where teamwork, creativity, and performance are valued.
SPCC is currently seeking a motivated and customer-focused Shop Assistant to join its Galleria store in KwaZulu-Natal.
Role Overview
The Shop Assistant plays a key role in ensuring customers enjoy a pleasant, engaging, and professional shopping experience. The position focuses on delivering excellent customer service, maintaining store standards, assisting with stock management, and supporting daily store operations.
This role is ideal for individuals who enjoy working with people, have an eye for fashion, and thrive in a fast-paced retail environment.
Key Responsibilities
Customer Service Excellence
- Welcome customers warmly and provide high-quality service at all times
- Assist shoppers with product information, sizing, and fashion advice
- Recommend complementary items to increase basket value and enhance customer satisfaction
- Build positive relationships with repeat customers
Sales & Till Operations
- Accurately process customer purchases through point-of-sale systems
- Handle cash and card transactions responsibly
- Ensure receipts and returns are managed according to store policies
Merchandising & Visual Displays
- Ensure new and replenished stock is promptly placed on the sales floor
- Maintain attractive visual displays in line with brand guidelines
- Ensure ticketing and pricing are accurate and visible
Stock Control & Loss Prevention
- Assist with stock counts and inventory control procedures
- Support initiatives to minimise stock loss and shrinkage
- Ensure store equipment is properly secured and accounted for
Store Maintenance & Housekeeping
- Keep the sales floor clean, neat, and well-organised
- Ensure fitting rooms and display areas are presentable
- Follow health and safety rules at all times
Operational Support
- Assist the Store Manager with daily operational tasks
- Understand daily, weekly, and monthly sales targets
- Contribute to action plans aimed at achieving sales goals
Minimum Requirements
Qualifications
- Grade 12 (Matric) – Required
Experience
- At least 1 year of experience in a retail or similar customer-facing environment
Skills & Competencies
The ideal candidate will demonstrate:
- Strong customer service orientation
- Good time management and ability to work under pressure
- High attention to detail and accuracy
- Basic computer literacy and problem-solving skills
- Clear communication and interpersonal abilities
- Confidence and positive attitude
- Passion for fashion and retail trends
- Social-media awareness and digital engagement skills
- Resourcefulness and adaptability
- Ability to build long-term customer relationships
Why Join SPCC?
SPCC offers a supportive and energetic retail environment where employees can grow their skills and advance within the company. Benefits include:
✔ Exposure to fashion retail operations
✔ Opportunities for career progression
✔ Skill development in sales and customer service
✔ A vibrant and trend-focused workplace
✔ Stable permanent employment
Work Environment
You will work in a busy retail store where customer engagement, teamwork, and product presentation are key to success. Each day brings new opportunities to connect with customers and contribute to store performance.
How to Apply
Interested candidates should prepare:
📄 An updated CV
🎓 Proof of Matric qualification
📞 Contactable references (if required)
Applications must be submitted quoting Reference Number PSP260209-5 before 13 February 2026.
Please note: Only shortlisted candidates will be contacted. If you do not receive feedback after the closing date, kindly consider your application unsuccessful.