Shop Assistant – SPCC Store (Pavilion, KwaZulu-Natal)
Reference Number: PSP260209-4
Location: Pavilion, KwaZulu-Natal, South Africa
Employment Type: Permanent | Full-Time
Department: Operations – Stores
Brand: SPCC
Closing Date: 13 February 2026
About SPCC
SPCC is a leading fashion retail brand in South Africa, known for delivering stylish, modern clothing and accessories to trend-conscious customers. With a strong presence in major shopping centres nationwide, SPCC focuses on quality, customer experience, and innovation in the retail space.
The brand prides itself on creating vibrant store environments where employees are encouraged to express creativity, engage with customers, and grow their careers within the fashion industry.
SPCC is currently seeking an enthusiastic and service-driven Shop Assistant to join its Pavilion store in KwaZulu-Natal.
Role Overview
The Shop Assistant is responsible for creating an enjoyable and professional shopping experience for every customer who enters the store. This includes assisting with product selection, maintaining store presentation standards, supporting sales targets, and ensuring accurate till operations.
This role is ideal for individuals who love fashion, enjoy interacting with customers, and thrive in a fast-paced retail environment.
Key Responsibilities
Customer Experience & Sales
- Provide friendly, high-quality service to all customers
- Assist shoppers with selecting products that suit their style and needs
- Recommend additional items to increase basket value
- Build positive relationships that encourage repeat visits
Point-of-Sale Operations
- Process transactions accurately through the till system
- Handle payments responsibly and in line with store procedures
- Assist with returns and exchanges where applicable
Merchandising & Store Presentation
- Ensure new and replenished stock is placed promptly on the sales floor
- Maintain attractive visual displays and correct ticketing
- Keep shelves, rails, and displays neat and organised
Stock Control & Security
- Support stock counts and inventory processes
- Assist with initiatives to minimise losses and shrinkage
- Ensure store equipment is properly secured
Operational Support
- Assist the Store Manager with daily store operations
- Understand and work towards daily, weekly, and monthly sales targets
- Participate in action plans to improve store performance
Health & Safety
- Follow store health and safety guidelines
- Maintain a clean and safe shopping environment for customers and staff
Minimum Requirements
Qualifications
- Grade 12 (Matric) – Required
Experience
- Minimum of 1 year experience in a retail or similar customer service environment
Skills & Competencies
The successful candidate will demonstrate:
- Strong customer service focus
- Excellent time management and multitasking abilities
- High attention to detail and accuracy
- Good computer literacy and problem-solving skills
- Clear communication and interpersonal skills
- Confidence and a positive attitude
- Passion for fashion and retail trends
- Social media awareness and digital engagement
- Ability to work well under pressure
- Relationship-building skills
Why Join SPCC?
SPCC offers a supportive and energetic workplace where team members can develop professionally while working in a fashion-forward environment. Benefits include:
✔ Career growth opportunities within retail
✔ Skills development in sales and merchandising
✔ Exposure to a leading fashion brand
✔ A vibrant and customer-focused culture
✔ Stable permanent employment
Work Environment
This role operates in a dynamic retail setting where customer engagement, teamwork, and store presentation are key to success. Every day brings new challenges and opportunities to deliver excellent service.
How to Apply
Interested candidates should submit:
📄 Updated CV
🎓 Proof of Grade 12 qualification
📞 References (if requested)
Applications must be submitted quoting Reference Number PSP260209-4 before 13 February 2026.
Please note: Only shortlisted candidates will be contacted. If you do not receive a response after the closing date, kindly consider your application unsuccessful.