FNB FirstJob Learner Opportunity – Johannesburg (Ref: R42675)
Company: First National Bank (FNB) – a division of the FirstRand Group
Location: Johannesburg, Gauteng
Type: Part-time Learnership
Closing Date: 14 November 2025
Job Requisition ID: R42675
Start Your Career with FNB
Are you a young South African looking to launch a career in banking, finance, or business? The FNB FirstJob Learner Programme offers motivated individuals the chance to gain practical work experience while completing a registered qualification.
This learnership is designed to develop essential workplace skills, financial knowledge, and customer service expertise — preparing learners for meaningful careers within the financial services industry.
About FNB and the FirstJob Programme
First National Bank (FNB) is one of South Africa’s leading financial institutions and part of the FirstRand Group, known for innovation, customer-centric solutions, and social responsibility. The FirstJob Programme is one of FNB’s flagship youth initiatives aimed at empowering young people through training, mentorship, and hands-on work exposure.
Through this structured learning and working experience, learners are able to build their professional confidence, gain valuable insight into business operations, and make a real contribution to one of the country’s most trusted banks.
Job Overview
The Learner role is a developmental position that combines academic learning and practical work experience. During the programme, learners will complete a formal, accredited qualification while actively contributing to projects, research, administrative tasks, and operational work within their assigned business unit.
The goal is to help learners gain the knowledge, confidence, and experience required to transition successfully into the workforce.
Key Responsibilities
As an FNB FirstJob Learner, your responsibilities will include:
- Workplace Learning and Delivery
- Perform daily tasks that support business objectives, including administration, project work, data analysis, and customer service.
- Meet deadlines and quality standards while gaining practical work experience aligned with your qualification.
- Participate in additional on-the-job and classroom-based training provided by FNB.
- Customer Experience and Service
- Uphold FNB’s shared values and Treating Customers Fairly (TCF) principles in all interactions.
- Communicate with customers in a professional, respectful, and efficient manner.
- Resolve customer issues and escalate unresolved queries to the appropriate channels.
- Gather feedback from customers to help improve service delivery.
- Process and Operational Efficiency
- Support the team by implementing improved processes that enhance efficiency.
- Identify and escalate potential risks or cost drivers.
- Maintain accurate activity reports and adhere to all company policies and procedures.
- Investigate innovative ways to optimize systems, procedures, and workflows.
- Teamwork and Collaboration
- Contribute to team goals by working collaboratively with colleagues and managers.
- Share knowledge and best practices to enhance collective performance.
- Respect diversity and demonstrate inclusivity in all professional interactions.
- Live the shared values of the FirstRand Group:
- “We strengthens me” – teamwork and collaboration.
- “I get better and better” – continuous personal improvement.
- Personal and Professional Development
- Identify areas for personal growth and create a development plan with your team leader.
- Learn the skills and competencies needed to excel in your role.
- Show a proactive attitude toward continuous learning and self-improvement.
Minimum Requirements
To be eligible for the FNB FirstJob Learner Programme, applicants should:
- Be a South African citizen.
- Have a Grade 12 (Matric) qualification or equivalent.
- Be willing to complete a registered qualification through the programme.
- Demonstrate basic computer literacy and proficiency in English (both verbal and written).
- Have a positive attitude, eagerness to learn, and commitment to professional development.
Employment Equity and Inclusion
All appointments will be made in accordance with the FirstRand Group’s Employment Equity Plan. FNB strongly supports the recruitment and advancement of individuals with disabilities.
Candidates are encouraged to voluntarily disclose disability information to help the Bank provide suitable accommodations and ensure equal access to employment opportunities. All information provided will remain strictly confidential unless disclosure is required by law.
Why Join FNB?
- Gain practical work experience in one of South Africa’s top financial institutions.
- Earn a formal qualification while working.
- Benefit from mentorship and coaching by experienced banking professionals.
- Be part of a culture that values innovation, collaboration, and personal growth.
- Build a strong foundation for a future career in banking, finance, or business operations.
This programme is ideal for young people who are ready to learn, take initiative, and contribute to a dynamic, customer-driven organization.
How to Apply
Interested applicants can apply online via the FNB Careers Portal before 14 November 2025.
Visit the official FirstRand Group Careers site and search for Requisition ID: R42675 – FirstJob Learner (Johannesburg). Ensure your CV is updated and highlights your education, skills, and motivation for joining the programme.
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Final Note
Applications will not be accepted after 14 November 2025. Submit your application early to ensure consideration.
FNB is committed to creating a learning environment where young South Africans can grow, develop, and thrive. If you are ambitious, eager to learn, and ready to build a career in financial services, the FNB FirstJob Learner Programme is the perfect opportunity for you.
Keywords: FNB Learnership 2025 | FirstJob Programme | Banking Jobs Johannesburg | Graduate Opportunities South Africa | Finance Internships | FirstRand Group Careers | Youth Development Programmes | Entry-Level Banking Jobs
I will to grow and develop skills under your company and also add value to the success of the business
I willing to grow and develop skills under your company and also add value to the success of the business
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