SHOP ASSISTANT / CASHIER (PERMANENT)
📍 Ithala Centre, Howick – KwaZulu-Natal
🏢 Company: Clicks Group
🔖 Reference: click_025088
📅 Closing Date: 11 May 2026
📌 Employment Equity Position: Yes
ABOUT THE COMPANY
Clicks Group is one of South Africa’s leading health and beauty retailers, known for delivering value, convenience, and excellent customer service. With a strong national footprint, Clicks focuses on helping customers “feel good and pay less” through quality products, promotions, and loyalty rewards.
ROLE PURPOSE
Clicks is looking for a motivated Shop Assistant / Cashier to join their team at Ithala Centre in Howick. The purpose of this role is to deliver outstanding customer service while efficiently handling point-of-sale (POS) operations and maintaining store standards. The successful candidate will play a key role in creating a positive shopping experience for customers.
KEY RESPONSIBILITIES
Customer Service Excellence
- Provide friendly, professional, and helpful service at all times
- Act as a brand ambassador by being visible and approachable
- Promote current promotions and ensure customers are informed
Point of Sale (POS) Operations
- Accurately scan merchandise and process payments
- Handle cash safely and responsibly at all times
- Ensure all transactions are completed efficiently
ClubCard Promotion
- Promote the Clicks ClubCard programme
- Encourage customers to sign up and participate
- Assist customers with rewards and benefits
Merchandising & Housekeeping
- Maintain store presentation according to visual merchandising standards
- Ensure shelves are stocked, neat, and organised
- Perform general housekeeping duties
Product Knowledge
- Stay updated on products, promotions, and store events
- Provide accurate information and recommendations to customers
MINIMUM REQUIREMENTS
Education:
- Grade 12 (Matric) – Essential
- Maths 50% and English 50% (advantageous)
Experience:
- Experience in a retail or customer-facing environment (preferred but not required)
KNOWLEDGE & SKILLS
- Basic mathematics and numeracy skills
- Understanding of retail and FMCG environments
- Knowledge of stock management processes
- Strong communication and interpersonal skills
- Computer literacy
- Good planning and organising ability
- Problem-solving skills and attention to detail
COMPETENCIES
Essential:
- Ability to follow instructions and procedures
- Strong customer focus
- Ability to deliver results and meet expectations
- Good interpersonal and networking skills
Desirable:
- Ability to work well with others
- Persuasion and influencing skills
- Ability to handle pressure and setbacks
WHY JOIN CLICKS?
- Opportunity to work for a leading retail brand
- Growth and development within the FMCG sector
- Dynamic and customer-focused work environment
IMPORTANT NOTES
- Only shortlisted candidates will be contacted
- If you do not receive feedback after the closing date, please consider your application unsuccessful