📢 Contact Centre & Technical Trainee Opportunities – PG Glass Talent Pool Programme 2026
Company: PG Group
Division: PG Glass
Location: South Africa
Programme Type: YES Programme / Learnerships / Graduate Opportunities
Date Posted: 25 February 2026
🌟 Build Your Future with PG Glass
PG Glass, part of the respected PG Group, is currently building a national talent pool aimed at offering future employment opportunities through structured workplace learning programmes.
These programmes are designed to provide unemployed South African youth with valuable workplace exposure, technical training, and professional development opportunities across multiple business departments.
Successful applicants may be considered for placement in initiatives such as:
- YES Youth Employment Programme (YES4Youth)
- Learnership Programmes
- Graduate Development Programmes
- Workplace Training Opportunities
This is an excellent opportunity for young job seekers looking to gain practical work experience and start sustainable careers.
🧑💼 Available Trainee Opportunities
📞 Contact Centre Trainee
As a Contact Centre Trainee, you will act as the first point of contact between customers and the company.
Key Responsibilities:
- Handle inbound customer calls and email enquiries
- Provide accurate product and service information
- Resolve customer queries efficiently
- Deliver professional and friendly customer service
- Maintain positive customer relationships
- Ensure customer satisfaction at all times
🚗 Autoglass Technician Trainee
This opportunity is ideal for technically inclined individuals interested in hands-on automotive work.
Key Responsibilities:
- Install and replace automotive glass
- Repair damaged vehicle glass components
- Perform windscreen chip repairs
- Maintain service quality standards
- Ensure safe handling of tools and equipment
- Deliver excellent technical service to customers
🏢 Customer Service Consultant Trainee
Customer Service Consultants support daily operations within Fitment Centres.
Key Responsibilities:
- Manage front desk operations
- Assist customers professionally
- Process internal sales transactions
- Support operational administration
- Ensure compliance with company procedures
- Provide leadership support when management is unavailable
📊 Human Resources & Finance Trainee
This role provides administrative exposure within corporate support functions.
Key Responsibilities:
- Assist HR and Finance departments
- Support administrative processes
- Maintain records and documentation
- Assist with operational reporting
- Perform general office duties
✅ Minimum Requirements
Applicants must meet the following criteria:
- Grade 12 (Matric) qualification
- South African citizen
- Between 18 and 29 years old
- Currently unemployed
- Never participated in the YES4Youth Programme before
- Clear criminal record
- Strong attention to detail and accuracy
- Self-motivated and eager to learn
A valid driver’s license will be advantageous but is not compulsory.
🎓 Relevant Qualifications Advantageous
Candidates with the following qualifications are encouraged to apply:
HET Qualifications
- Business Management
- Operations Management
- Retail Management
- Marketing Management
NATED (N6) Qualifications
- Management Assistant
- Business Management
- Office Management
- Supply Chain Management
- Human Resources Management
- Financial Management
- Engineering Studies (Fitting & Turning)
- Call Centre related qualifications
🧠 Skills and Competencies Required
Successful candidates should demonstrate:
- Excellent interpersonal and communication skills
- Strong telephonic etiquette
- Computer literacy
- Organizational and administrative ability
- Customer service orientation
- Accuracy and efficiency
- Professional work ethic
- Ability to work independently and within teams
🌍 About PG Glass
PG Glass is one of Southern Africa’s leading suppliers of automotive and building glass replacement services, operating more than 110 Fitment Centres nationwide.
The company provides services including:
- Auto glass repair and replacement
- Windscreen chip repairs
- Residential and commercial glass solutions
- Insurance claim processing through a 24-hour contact centre
PG Glass works with trusted glass brands such as Shatterprufe®, Safevue®, Armourplate®, LLumar®, and PG SmartGlass®, ensuring high-quality service delivery across the region.
📈 Why Join This Programme?
Joining the PG Glass Talent Pool offers:
✅ Workplace experience in a leading national company
✅ Skills development and structured training
✅ Exposure to technical and corporate environments
✅ Improved employability opportunities
✅ Potential future employment placement
⚖️ Employment Equity
PG Group supports Employment Equity principles and promotes equal opportunity employment. Applications are considered fairly regardless of race, gender, disability, religion, or background.
📩 How to Apply
Interested candidates should submit:
- Updated CV
- Certified ID Copy
- Matric Certificate
- Relevant Qualification Certificates (if applicable)
Applications will form part of the PG Glass Talent Pool for upcoming YES, Learnership, and Graduate opportunities.
🚀 Kickstart Your Career Today
If you are a young South African looking to gain valuable workplace experience and grow within a professional environment, this PG Glass Trainee Programme could be your gateway into long-term employment.
Apply now and position yourself for future opportunities with one of South Africa’s leading service organizations.