Service Centre Administrator (Fixed Term Contract) – Pepkor Lifestyle (HiFi Corp), Vryheid
Position: Service Centre Administrator
Brand: HiFi Corp (Pepkor Lifestyle Division)
Location: Vryheid, KwaZulu-Natal
Job Type: Fixed Term Contract
Industry: Retail
Experience Level: Entry Level
Functional Area: Sales & Customer Support
About the Opportunity
Pepkor Lifestyle is searching for an enthusiastic and service-driven individual to join the HiFi Corp team in Vryheid as a Service Centre Administrator. This is an excellent opportunity for someone looking to grow within the retail industry while gaining valuable hands-on experience in sales, administration, and customer service. As part of a well-known and respected retail group, you will be joining an organisation known for empowering its employees, supporting career development, and championing accessible products for South African consumers.
This fixed-term position is ideal for someone who enjoys working with people, has a passion for delivering outstanding service, and thrives in a fast-paced retail environment. If you are motivated, positive, and eager to build your skills, this role offers a meaningful career path within one of the country’s most recognised retail brands.
Why Choose Pepkor Lifestyle?
Pepkor Lifestyle offers an engaging and innovative workplace where employees have the opportunity to contribute directly to the company’s performance and customer satisfaction. Joining this team means becoming part of a business that values:
✔ Impactful Work
The role enables you to play an important part in serving customers, resolving enquiries, and contributing to the operational success of the store.
✔ Diverse Career Opportunities
Pepkor Lifestyle operates across multiple brands and product categories, giving you exposure to a wide variety of retail functions and potential future roles.
✔ An Innovative and Growth-Focused Culture
Creativity, continuous improvement, and forward-thinking solutions form part of the company’s everyday operations. Employees are encouraged to bring fresh ideas and help shape the future of retail.
✔ Competitive Benefits and Development Support
Employees gain access to competitive compensation structures, performance incentives, and career advancement pathways.
✔ Meaningful Social Impact
Pepkor Lifestyle is committed to making quality living accessible. You will be part of a team that supports communities and positively impacts customers’ lives.
Minimum Qualifications and Experience
To be considered for the Service Centre Administrator position, applicants must have:
- Grade 12 / Matric certificate
- 1–2 years of experience in a retail environment
- Customer-facing experience is an advantage
- Ability to work with a team and communicate effectively
This role is well-suited for candidates with entry-level experience who are eager to learn and grow within the retail sector.
Key Responsibilities
As a Service Centre Administrator within HiFi Corp, you will contribute to essential day-to-day store functions. Your responsibilities will include:
✔ Providing Exceptional Customer Service
You will be responsible for welcoming customers, assisting with queries, and offering accurate product-related information. Professional, friendly service will form the foundation of your role.
✔ Achieving Sales Targets
Sales performance is a critical part of retail. You will contribute to meeting store sales goals by understanding customer needs, recommending appropriate products, and supporting promotional campaigns.
✔ Maintaining Product Knowledge
Staying updated on the latest products, specifications, and features helps ensure that customers receive the best advice. You’ll work closely with the team to remain informed about new stock, trends, and key offerings.
✔ Merchandising and Store Presentation
You will help ensure shelves, displays, and stock areas are organised, clean, and visually appealing. Merchandising plays a key role in the customer experience and contributes directly to sales success.
✔ Supporting Safety and Security Standards
You will participate in maintaining a safe working environment by following company procedures and reporting any irregularities or hazards. Compliance helps protect staff, customers, and store property.
✔ Contributing to Effective Teamwork
Team collaboration is essential. You will participate in team discussions, support colleagues, and demonstrate self-management by completing tasks responsibly and efficiently.
About the Role
This fixed-term position offers the opportunity to gain meaningful hands-on experience in a retail service environment. The position is ideal for individuals looking to develop a career in sales, administration, or store operations. With ongoing support and access to learning opportunities, successful candidates can build long-lasting professional skills.
Ready to Start Your Journey?
If you are enthusiastic, customer-focused, and eager to build a career with a respected retail leader, this Service Centre Administrator opportunity is an excellent fit. Join Pepkor Lifestyle and become part of a company dedicated to innovation, service excellence, and empowering individuals to reach their potential.
Submit your application today and take the next step in your retail career.