General Assistant: Cleaning & Food Aid Services – SARS (Head Office)
The South African Revenue Service (SARS) is currently inviting applications for the position of General Assistant: Cleaning & Food Aid Services (Requisition ID: 11041). This opportunity is based at the Head Office within the Taxpayer Engagement Division, offering individuals the chance to contribute to a highly respected government institution.
If you are looking for an entry-level role in a professional environment where your work directly supports daily operations, this position could be a great fit.
Job Overview
- Position Title: General Assistant: Cleaning & Food Aid Services
- Requisition ID: 11041
- Location: Head Office (South Africa)
- Division: Taxpayer Engagement
- Reporting To: Coordinator Facilities
- Job Type: Permanent (subject to conditions)
- Closing Date: 24 April 2026
About SARS
The South African Revenue Service (SARS) plays a vital role in the country’s economy by collecting revenue and ensuring compliance with tax regulations. As a forward-thinking and agile organisation, SARS is committed to service excellence, integrity, and continuous improvement.
Employees at SARS contribute to a greater purpose—supporting national development and protecting the financial well-being of South Africa. The organisation values professionalism, accountability, and ethical conduct in all roles.
Job Purpose
The purpose of this role is to assist in maintaining clean, safe, and functional facilities within SARS buildings. The successful candidate will support operational activities related to cleaning, kitchen services, and meeting preparations, ensuring that the workplace environment remains professional and well-maintained.
This position is ideal for individuals who are reliable, organised, and committed to delivering quality service.
Minimum Requirements
To be considered for this role, applicants must meet the following requirement:
- Basic literacy (ability to read and write)
No formal qualification beyond basic literacy is required, making this an accessible opportunity for entry-level candidates.
Key Responsibilities
The General Assistant will perform a variety of duties, including:
Cleaning & Maintenance
- Perform daily cleaning duties according to set standards
- Ensure all workspaces, kitchens, and meeting areas are clean and hygienic
- Wash dishcloths, utensils, and kitchen equipment
- Clean appliances such as fridges, microwaves, and cupboards
Food & Beverage Support
- Prepare tea, coffee, and refreshments for meetings and events
- Ensure availability of clean water, glasses, and serving materials
- Serve refreshments professionally and on time
- Prepare serving utensils and clean up after meetings
Stock Control & Support
- Monitor kitchen stock levels (tea, coffee, milk, sugar, cleaning supplies)
- Assist with stock ordering and unpacking deliveries
- Report low stock levels to the responsible person
Administrative & Reporting Duties
- Plan and organise daily tasks effectively
- Report on completed tasks and progress
- Communicate any issues or challenges to supervisors
- Maintain quality standards and minimize errors
General Support
- Assist with facility-related duties as required
- Follow instructions and adapt to changes in work processes
- Support the overall operations of the facilities team
Governance and Compliance
- Adhere to all organisational policies and procedures
- Maintain confidentiality and professionalism at all times
- Report any issues or irregularities for investigation
- Comply with workplace safety and hygiene standards
Skills and Competencies
The ideal candidate should demonstrate:
- Strong attention to detail
- Good organisational skills
- Ability to follow instructions accurately
- Basic problem-solving ability
- Time management and task planning skills
- Commitment to quality service delivery
Behavioural Competencies
SARS values individuals who display the following qualities:
- Accountability and responsibility
- Honesty and integrity
- Respect for others
- Commitment to continuous learning
- Fairness and transparency
- Organisational awareness and professionalism
Working Environment
This role involves working in an office and facilities environment, supporting daily operations such as meetings, cleaning, and kitchen services. The position may require physical activity, including standing, cleaning, and lifting light items.
Candidates should be comfortable working in a structured environment with defined processes and service standards.
Employment Equity and Screening
SARS is committed to employment equity and diversity. Preference may be given to candidates in line with the organisation’s equity targets. Persons with disabilities are encouraged to apply.
Please note that successful candidates will be required to undergo:
- Pre-employment screening
- Security vetting
- Psychometric assessments (if applicable)
- Reference checks
- Declaration of private interests
- Oath of secrecy
Why Apply for This Role?
This position offers:
- An opportunity to work in a respected government institution
- Stable employment in a structured environment
- Exposure to professional workplace standards
- Entry-level access to public sector employment
- A chance to build experience in facilities and support services
Application Process
Interested candidates must submit their applications before the closing date: 24 April 2026.
Applicants should ensure that:
- Their application details are accurate and complete
- They meet the minimum requirements
- They are prepared for the recruitment and screening process
Only shortlisted candidates will be contacted.
Important Notes
- SARS reserves the right not to make an appointment
- All applications will be treated confidentially
- If you do not receive feedback, consider your application unsuccessful
Final Thoughts
The General Assistant: Cleaning & Food Aid Services role at SARS is a valuable opportunity for individuals seeking entry into the public sector. While the position may be entry-level, it plays an essential role in maintaining the professionalism and functionality of the organisation’s facilities.
If you are hardworking, dependable, and committed to delivering quality service, this role can provide a solid foundation for future growth and development within a reputable institution.
Apply before the deadline and take the first step toward building your career with SARS.