Learnership: Long Term Insurance (PWD) – Discovery 2026
Discovery Limited is offering an exciting Learnership Programme for People Living with Disabilities (PWD) within its Discovery Health division. This opportunity is designed for young South Africans who are eager to gain valuable work experience while studying towards a recognised qualification in the financial services industry.
If you are passionate about customer service, healthcare administration, and building a career in insurance, this learnership provides a strong foundation for long-term professional growth.
About Discovery
Discovery is a leading South African financial services organisation with a core purpose of making people healthier and enhancing and protecting their lives. The company is known for its innovative approach to healthcare, insurance, and wellness solutions.
Working at Discovery means becoming part of a dynamic and fast-paced environment where employees are encouraged to grow, think creatively, and contribute to meaningful change in society. The company values individuals who are self-driven, adaptable, and committed to excellence.
Learnership Overview
This learnership programme leads to a Further Education and Training Certificate (FETC): Long Term Insurance (NQF Level 4). It combines structured classroom learning with practical, on-the-job experience in a professional working environment.
Programme Benefits:
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Gain a nationally recognised qualification
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Acquire real workplace experience in the financial services sector
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Develop valuable customer service and administrative skills
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Receive mentorship and support throughout the programme
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Improve employability and career prospects
This programme is specifically designed to support people living with disabilities, providing an inclusive environment where participants can thrive and develop professionally.
Location
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Discovery Health – Gauteng Service Team (GAU)
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South Africa
Key Purpose of the Role
The main purpose of this learnership is to equip participants with the knowledge, skills, and experience needed to succeed in the insurance and healthcare administration sector.
Learners will be exposed to different areas within the business, particularly within the call centre and client service environment, where they will assist with customer interactions and administrative tasks.
Areas of Exposure
During the programme, learners may gain experience in the following areas:
Call Centre Operations
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Assisting with medical aid client servicing
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Handling customer enquiries and providing support
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Managing claims and benefits-related queries
Administration
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Supporting new business processes
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Assisting with health benefits administration
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Maintaining accurate records and documentation
Customer Service
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Communicating professionally with clients
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Providing timely and accurate information
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Ensuring a positive customer experience
This hands-on experience allows learners to develop both technical and interpersonal skills required in the workplace.
Minimum Requirements
To qualify for this learnership, applicants must meet the following criteria:
Educational Requirements:
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Matric / Grade 12 certificate (compulsory)
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Mathematics: Minimum 50% (Level 4)
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English: Minimum 50% (Level 4)
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Second language: Minimum 50% (Level 4)
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OR Mathematics Literacy: Minimum 60% (Level 5)
An incomplete tertiary qualification may be considered an advantage.
Additional Requirements
Applicants must also meet these conditions:
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Must be between 18 and 25 years old
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Must be unemployed
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Must not be studying full-time
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Must not have completed a previous learnership
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Must have basic computer skills (MS Excel and MS Outlook)
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Must have good written and verbal English communication skills
This opportunity is specifically targeted at people living with disabilities, and applicants may be required to provide relevant documentation.
Key Skills and Attributes
Successful candidates should demonstrate the following:
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Strong problem-solving and critical thinking abilities
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Attention to detail and accuracy
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Good time management and organisational skills
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Ability to work under pressure
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Strong interpersonal and communication skills
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Ability to work independently and as part of a team
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Adaptability and willingness to learn
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Customer-focused mindset and sense of urgency
These attributes are essential for succeeding in a professional and fast-paced environment like Discovery.
Work Environment
Learners will work in a structured, professional environment within Discovery’s service team. The workplace encourages collaboration, continuous learning, and high performance.
Participants will gain exposure to real business operations, helping them understand how customer service, administration, and insurance processes function in practice.
Employment Equity
Discovery is committed to creating an inclusive workplace and supports diversity. In line with its Employment Equity Plan, the company actively encourages applications from people living with disabilities.
This learnership is part of Discovery’s ongoing efforts to promote equal opportunities and empower individuals from diverse backgrounds.
Why Apply for This Learnership?
This programme offers several advantages for young job seekers:
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Opportunity to gain a recognised NQF Level 4 qualification
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Valuable workplace experience in the financial services industry
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Exposure to a leading and innovative company
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Development of essential workplace and communication skills
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Increased chances of future employment
For individuals looking to start a career in insurance, healthcare administration, or customer service, this learnership provides a strong starting point.
Application Tips
To improve your chances of being selected:
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Prepare an updated CV highlighting your skills and qualifications
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Include certified copies of your ID and Matric certificate
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Clearly demonstrate your communication and computer skills
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Show enthusiasm and willingness to learn
Final Thoughts
The Discovery Long Term Insurance Learnership (PWD) 2026 is an excellent opportunity for young South Africans living with disabilities to gain skills, experience, and a recognised qualification in a supportive and professional environment.
If you are motivated, eager to learn, and ready to build a career in the financial services industry, this programme could be your first step toward a successful future.