Beauty Assistant – Clicks Beacon Bay
Job Information
Job Title: Beauty Assistant
Company: Clicks Group
Store: Clicks Beacon Bay
Listing Reference: click_027093
Employment Type: Permanent
Industry: Wholesale & Retail Trade
Job Category: FMCG, Retail, Wholesale and Supply Chain
Location: Eastern Cape
Remuneration: Market Related
Employment Equity: Yes
Application Closing Date: 8 October 2026
Minimum Qualification: Grade 12
Job Overview
Clicks Group is looking for a Beauty Assistant to join its store team at Clicks Beacon Bay in the Eastern Cape. This is a permanent position within the retail environment and is suited to someone who is passionate about beauty and skincare products and enjoys helping customers choose products that suit their individual needs.
The Beauty Assistant will report to the Store Manager and will service the entire beauty department. The main purpose of the role is to provide excellent customer service through professional and knowledgeable advice on beauty and skincare products, while also supporting sales, merchandise management, stock control, promotions and general housekeeping.
This is a customer-facing position that combines beauty product knowledge, customer service and sales. The successful candidate should be confident when engaging with customers and able to communicate information about beauty products in a clear and helpful manner.
The role is also strongly sales and target focused. The Beauty Assistant will be expected to promote products, cross-sell and upsell where appropriate, support monthly sales targets and encourage customers to consider suitable Clicks private-label and exclusive products.
Main Purpose of the Position
The primary purpose of the Beauty Assistant is to deliver service excellence within the beauty department.
This involves providing customers with professional advice, helping them select suitable beauty and skincare products, maintaining the presentation of the department and effectively managing merchandise.
The ultimate objective is to build customer loyalty while contributing towards increased sales and profitability.
Key Responsibilities
Customer Consultation and Product Advice
A major part of the role is engaging directly with customers.
The Beauty Assistant will be expected to:
- Consult with customers about their beauty and skincare needs.
- Answer questions about products.
- Provide knowledgeable advice.
- Help customers select suitable products and services.
- Explain relevant product information.
- Ensure customers receive accurate and helpful information.
The successful candidate should therefore be confident, approachable and comfortable initiating conversations with customers.
Beauty and Skincare Product Knowledge
The Beauty Assistant must maintain up-to-date knowledge of beauty products, ranges, trends, promotions and events.
This is important because customers may rely on the Beauty Assistant to help them compare products or choose something suitable for their needs.
The employee should stay informed about new products and developments within the beauty and skincare market and be able to communicate this information accurately.
A relevant beauty or skincare qualification would be advantageous, although it is not listed as an essential requirement.
Sales and Target Achievement
The position has a strong sales component.
The Beauty Assistant will be responsible for driving and maximising sales within the beauty department through:
- Product promotion.
- Cross-selling.
- Up-selling.
- Customer engagement.
- Recommending suitable products.
- Promoting relevant services.
- Supporting monthly sales targets.
The successful candidate should therefore be comfortable with selling and have a results-driven approach.
The goal is not simply to make sales, but to recommend products that genuinely meet the customer’s needs while contributing to the performance of the department.
Monitoring Sales and Product Performance
The Beauty Assistant will also monitor sales and regularly evaluate the performance of products.
The employee may be expected to identify opportunities for improvement and make suggestions that could lead to better product offerings and increased sales.
This requires some commercial awareness and an understanding of what customers are looking for.
Promotions and Merchandising
The Beauty Assistant must understand retail and FMCG merchandising and promotion principles.
Responsibilities include ensuring that:
- Beauty merchandise is presented correctly.
- Promotional displays meet required standards.
- Products are presented attractively.
- In-store visual merchandising standards are followed.
- Beauty department presentation remains consistent.
- Promotional activities are implemented correctly.
Good attention to detail is therefore important, as the way products are displayed can influence customer interest and sales.
Stock Management
The position also includes operational responsibilities relating to stock.
The Beauty Assistant will assist with effective stock management and work towards minimising shrinkage.
This means the candidate should understand basic stock-management procedures and be able to follow company processes relating to merchandise.
Stock management is important in ensuring that customers can find the products they need while also helping the business minimise unnecessary losses.
General Housekeeping and Administration
The Beauty Assistant will be responsible for maintaining a high standard of housekeeping within the beauty department.
The department should remain clean, organised and presentable for customers.
The employee will also need to complete relevant administrative and operational activities associated with the department.
Customer Service and Brand Representation
The Beauty Assistant will act as a brand ambassador for Clicks.
This means the employee should be visible, approachable and professional while assisting customers.
The role requires a strong customer orientation and a commitment to providing a positive shopping experience.
The employee should consistently demonstrate the company’s values and contribute towards Clicks becoming the customer’s first choice for health and beauty products.
Clicks ClubCard
The Beauty Assistant will also promote the Clicks ClubCard and assist with enrolling new ClubCard members.
The objective is to help achieve the store’s ClubCard participation targets.
This means the candidate should be comfortable explaining the benefits of the programme and encouraging customers to participate.
Private Label and Exclusive Products
Another responsibility is promoting Clicks’ private-label and exclusive products.
The Beauty Assistant will help increase profitability and brand loyalty by identifying suitable opportunities to introduce customers to these products.
This requires good product knowledge and the ability to make appropriate recommendations.
Minimum Requirements
The essential qualification for this position is:
- Grade 12 / Matric
The following are listed as desirable rather than essential:
- Relevant beauty or skincare qualification.
- Experience in beauty.
- Experience in skincare.
- Retail experience.
- FMCG experience.
- Sales experience.
- Marketing experience.
This means a candidate with Grade 12 can meet the basic educational requirement, while additional beauty, retail or sales experience would strengthen their application.
Skills and Knowledge Required
The ideal candidate should have knowledge and ability in the following areas:
Selling principles: Understanding how to identify customer needs and recommend appropriate products.
Retail and FMCG: Understanding retail operations, merchandising and promotional principles.
Stock management: Understanding how merchandise and stock should be managed.
Customer service: Ability to provide excellent service and create positive customer experiences.
Beauty and skincare: Good knowledge of beauty and skincare products is important.
Communication: Ability to communicate clearly and confidently with customers and colleagues.
Interpersonal skills: Ability to build positive relationships with customers.
Customer orientation: Strong focus on understanding and meeting customer needs.
Results-driven: Willingness to work towards sales and participation targets.
Confidence: Comfortable engaging with customers and discussing beauty products.
Key Competencies
Clicks identifies several competencies that are important for the position:
- Persuading and influencing.
- Relating and networking.
- Delivering results.
- Meeting customer expectations.
- Commercial thinking.
- Following instructions and procedures.
- Working effectively with people.
- Planning and organising.
- Coping with pressure and setbacks.
The role would therefore suit someone who is both people-oriented and commercially minded.
Working Environment
This is a permanent retail position at Clicks Beacon Bay. The Beauty Assistant will work primarily within the beauty department while servicing customers and supporting the broader store operation.
The environment is likely to be customer-focused and fast-paced, requiring the employee to balance customer consultations, sales, merchandising, stock responsibilities and housekeeping.
The ability to remain professional and productive when dealing with pressure or challenging situations is specifically identified as an important competency.
Who Should Apply?
This position would be particularly suitable for someone who:
- Has completed Grade 12.
- Has a genuine interest in beauty and skincare.
- Enjoys interacting with customers.
- Is confident discussing beauty products.
- Has good communication and interpersonal skills.
- Is comfortable with sales and targets.
- Can recommend products according to customer needs.
- Is organised and attentive to detail.
- Can work effectively in a retail environment.
- Has previous beauty, skincare, retail, FMCG, sales or marketing experience.
- Is willing to learn about new beauty products, trends and promotions.
A relevant beauty or skincare qualification would be an advantage but is not listed as an essential requirement.
Application Details
Company: Clicks Group
Store: Clicks Beacon Bay
Position: Beauty Assistant
Listing Reference: click_027093
Employment Type: Permanent
Location: Eastern Cape
Industry: Wholesale & Retail Trade
Salary: Market Related
Minimum Qualification: Grade 12
Beauty Qualification: Desirable, not essential
Relevant Experience: Desirable, including beauty, skincare, retail, FMCG, sales or marketing
Closing Date: 8 October 2026
Employment Equity: Yes
This is a strong opportunity for a Grade 12-qualified candidate interested in beauty, skincare, retail and sales. While previous beauty or retail experience and a relevant qualification would be advantageous, the essential educational requirement is Grade 12. The strongest candidates will be those who are confident with customers, knowledgeable or willing to learn about beauty products, comfortable with selling and targets, and able to provide professional service while maintaining strong merchandising and stock standards.