Treasury Administrator: Hollywoodbets
Job Details
Company: Hollywoodbets
Position: Treasury Administrator
Location: Umhlanga, Durban, KwaZulu-Natal
Vacancies: 9
Employment Type: Full-Time
Job Category: Administration
Job Identification: 2659
Work Schedule: Roster
Closing Date: 8 October 2026
Job Overview
Hollywoodbets is offering an opportunity for 9 Treasury Administrators to join its team in Umhlanga, KwaZulu-Natal. The successful candidates will support the company’s treasury and payment operations, with a key focus on processing customer withdrawal payments and accurately capturing manual payments on various banking platforms.
This role is suited to candidates with experience in financial services, insurance, banking, transactional environments or contact centres. Attention to detail, accuracy and the ability to work efficiently in a fast-paced environment are important, as Treasury Administrators will handle payment-related processes and customer account queries.
The successful candidates will be responsible for completing second-level approval processes for withdrawal payments, preparing payment batches and loading manual transactions onto the relevant banking systems. They will also investigate account discrepancies, respond to customer queries and work with internal departments to ensure issues are resolved within the required turnaround times.
Hollywoodbets describes its workplace as a fast-paced environment that encourages employees to learn, grow and take on new challenges. The role provides an opportunity to gain experience within a large South African sports and entertainment company while contributing to important financial and customer-facing operations.
Key Responsibilities
- Complete second-level approval of customer withdrawal payments.
- Accurately process withdrawals to customer accounts after successful compliance checks.
- Use designated platforms to process and manage withdrawal transactions.
- Prepare payment batches received through withdrawal requests.
- Accurately capture manual payments onto relevant banking platforms.
- Process withdrawal requests received from branches.
- Ensure prescribed withdrawal checklists are completed correctly.
- Maintain all required reports and documentation.
- Investigate account-related issues, discrepancies and payment queries.
- Work with internal stakeholders and departments to resolve account issues.
- Respond to customer queries across various platforms.
- Provide professional and effective customer service.
- Maintain optimal turnaround times when handling account-related queries.
- Follow established payment, compliance and operational procedures.
- Work towards Quality Assurance targets and identify areas requiring improvement.
- Implement appropriate interventions when quality targets are not achieved.
- Perform additional administrative and operational duties when required.
Minimum Requirements
The advert specifically highlights experience in:
- Financial services, including insurance, banking or transactional environments.
- Contact centre (CC) experience.
Candidates should be comfortable working with payment-related processes, customer accounts and administrative systems. Strong attention to detail and accuracy are particularly important because the position involves processing financial transactions and capturing information onto banking platforms.
Skills and Competencies
The ideal candidate should be organised, accurate and able to work effectively in a fast-moving environment. Strong customer service skills are important when dealing with customers, internal teams, departments and branches.
Useful competencies include:
- High attention to detail.
- Accuracy when capturing and processing information.
- Customer service orientation.
- Problem-solving and investigation skills.
- Good communication and interpersonal skills.
- Ability to follow procedures and checklists.
- Ability to work under pressure and meet turnaround times.
- Quality-focused approach.
- Ability to work collaboratively with internal stakeholders.
- Adaptability and willingness to assist with ad-hoc operational requirements.
Ideal Candidate
This opportunity is suited to someone with a background in banking, insurance, financial transactions or contact centre operations who is comfortable working with customer accounts and payment processes.
Candidates should be reliable, detail-oriented and able to manage transactions accurately while maintaining good customer service. The ability to identify discrepancies, investigate issues and communicate with relevant stakeholders will be valuable in this role.
Employment Details
Company: Hollywoodbets
Position: Treasury Administrator
Vacancies: 9
Location: Umhlanga, Durban, KZN
Employment Type: Full-Time
Schedule: Roster
Job ID: 2659
Salary: Not specified
Closing Date: 8 October 2026
How to Apply
Interested candidates should apply through the Hollywoodbets recruitment process before the closing date. Applicants should ensure their CV clearly reflects relevant experience in banking, insurance, financial/transactional services or contact centre environments.
Only applicants who meet the stipulated minimum requirements will be considered. Hollywoodbets advises that if applicants are not contacted within 30 days, they should consider their application unsuccessful.