Wellness Assistant – Clicks Walker Drive
Job Details
- Company: Clicks Group
- Position: Wellness Assistant
- Location: Walker Drive, Gqeberha (Port Elizabeth), Eastern Cape
- Employment Type: Permanent
- Contractual Hours: 27–40 hours
- Industry: Wholesale & Retail Trade
- Job Category: Health, Fitness, Medical and Optometry
- Listing Reference: click_026958
- Remuneration: Market Related
- EE Position: Yes
- Closing Date: 28 September 2026
Job Overview
Clicks is looking for a knowledgeable and customer-focused Wellness Assistant to join its Walker Drive store in Gqeberha. This is a permanent retail opportunity focused on providing customers with helpful service and basic advice relating to healthcare, nutrition, vitamins and supplements.
The successful candidate will work in the healthcare and wellness section of the store, assisting customers with product-related questions and helping them select suitable healthcare, nutritional and supplement products. The role combines customer service, product knowledge, sales, merchandising and stock management.
A strong understanding of health, fitness and supplements is essential for this position. Applicants must also have experience working with sports nutrition and vitamin-related products, as well as at least one year of related experience. Selling skills and customer-related training are also required.
The Wellness Assistant will be expected to proactively engage with customers, promote products and work towards sales targets through cross-selling and up-selling. The role also involves ensuring that healthcare aisles remain properly stocked, following stock rotation principles, preventing stock losses and maintaining high standards of hygiene and cleanliness.
Applicants must have Matric, with the advert specifying 50% in pure mathematics / 50% literacy, English at 50%, and a pass in Life Science or Physics. A sports, fitness or nutrition qualification is desirable.
Key Responsibilities
The Wellness Assistant will be responsible for:
- Providing exceptional customer service through visibility and proactive engagement.
- Understanding customer needs and providing suitable basic advice on healthcare, nutrition and supplements.
- Consulting with customers about relevant wellness products.
- Promoting a broad range of healthcare and wellness brands.
- Driving sales in line with departmental targets.
- Using cross-selling and up-selling techniques to increase profitability.
- Maintaining stock availability in healthcare aisles.
- Following stock-management principles and procedures.
- Applying stock rotation practices to minimise wastage.
- Following risk-management policies to help prevent stock losses.
- Maintaining high hygiene and cleanliness standards.
- Assisting with product merchandising according to Clicks guidelines.
- Following all store standard operating procedures.
- Developing personal product knowledge to maintain quality service.
- Sharing product information with relief staff to ensure continuity of service.
Minimum Requirements
Education
Applicants must have:
- Matric.
- 50% pure mathematics / 50% literacy as specified in the advert.
- English – 50%.
- A pass in Life Science or Physics.
- Sports, fitness or nutrition qualification – desirable.
Experience
The following are essential:
- At least 1 year of related experience.
- Experience working with sports nutrition and vitamin-related products.
- Selling skills.
- Customer-related training.
Knowledge and Skills
Applicants should have:
- Basic health, fitness and supplements product knowledge.
- Basic knowledge of retail store operations.
- Understanding of stock management.
- Understanding of merchandising principles.
- Knowledge of risk-management principles.
- Good communication and interaction skills.
- Strong customer and service orientation.
- Selling skills.
- Merchandising skills.
- Basic computer literacy – desirable.
Competencies
The successful candidate should be able to:
- Relate and network effectively.
- Persuade and influence customers.
- Follow instructions and procedures.
- Deliver results and meet customer expectations.
- Present and communicate information clearly.
- Achieve personal work goals and objectives.
The ability to cope with pressure, adapt to change, plan and organise, work with people and adhere to company principles and values will also be advantageous.
Ideal Candidate
The ideal candidate will have a genuine interest in health, fitness, nutrition and supplements, combined with retail and customer-service experience. They should be confident discussing wellness products with customers while understanding the importance of staying within the scope of basic product advice.
Strong selling and communication skills are important because the role requires the candidate to promote products, identify customer needs and contribute towards sales targets.
Employment Details
This is a permanent position at Clicks Walker Drive in Gqeberha, with contractual hours of 27–40 hours. The remuneration is market related and the position is listed as an Employment Equity (EE) opportunity.
Reference: click_026958
Position: Wellness Assistant
Location: Walker Drive, Gqeberha
Employment Type: Permanent
Hours: 27–40 hours
Closing Date: 28 September 2026
How to Apply
Applicants who meet all the minimum requirements, particularly the relevant experience, sports nutrition/vitamin product experience and education requirements, should submit their application before the closing date.
Clicks notes that only applicants who meet the minimum requirements will be contacted.
🚨 Closing date: 28 September 2026.