Cosmetic Frontshop Assistant – Dis-Chem Scottburgh Mall
Dis-Chem Pharmacies Limited is looking for a Cosmetic Frontshop Assistant to join its Scottburgh Mall store in Scottburgh/Umzinto North, KwaZulu-Natal. This is a permanent retail opportunity for a customer-focused individual with an interest and experience in cosmetics, merchandising and frontshop operations.
The successful candidate will assist customers, maintain attractive product displays, process sales and payments, manage stock and ensure that Dis-Chem’s merchandising, customer service, health and safety standards are consistently followed.
Job Details
Position: Cosmetic Frontshop Assistant
Company: Dis-Chem Pharmacies Limited
Division: Retail
Location: Scottburgh/Umzinto North, KwaZulu-Natal
Store: Scottburgh Mall
Employment Type: Permanent
Minimum Experience: Associate
Industry: FMCG
Closing Date: 7 October 2026
Minimum Requirements
Applicants should have:
- Grade 12 / Matric.
- 0–6 months general retail experience.
- At least 1 year of experience within a retail cosmetics environment.
- A certificate in Retail or a related field.
- Computer literacy, particularly MS Office.
- Good English communication skills – speaking, reading and writing.
- Basic arithmetic skills, including addition, subtraction, multiplication and division.
- Knowledge of merchandising standards and the FMCG industry.
- Understanding of planograms and product placement.
- Customer service and product knowledge.
- Reliable transport or residence close to the store.
- South African citizenship.
- Clear credit and criminal records.
A third additional language will be advantageous.
Key Responsibilities
The successful candidate will be responsible for maintaining the cosmetics and frontshop area while providing excellent customer service.
Duties include:
- Ensuring the full range of products is available and neatly displayed on shelves.
- Maintaining correct merchandising standards.
- Monitoring stock to ensure products have not reached their sell-by dates.
- Restocking merchandise when required to maximise sales.
- Ensuring delivered stock and stock taken from the storeroom is packed in the correct location immediately.
- Assisting customers with product queries and providing friendly, helpful advice.
- Following up on out-of-stock queries using the customer service out-of-stock list.
- Processing customer purchases and receiving payments by cash, card, vouchers, coupons and other approved payment methods.
- Managing cash flow accurately and responsibly.
- Ensuring line voids and price changes are approved and signed off by a supervisor.
- Processing authorised merchandise exchanges and returns.
- Verifying payments according to Dis-Chem procedures.
- Placing cash into the drop safe according to standard operating procedures.
- Ensuring outgoing stock and items are scanned and paid for.
- Keeping personal codes and passwords secure and ensuring they are only used by the authorised employee.
- Following Dis-Chem security policies and procedures.
- Complying with all company policies and standard operating procedures.
- Following health and safety rules and regulations.
Skills and Competencies
The ideal candidate should be customer-oriented, trustworthy, honest and accountable. Attention to detail is important when working with stock, prices, cash and merchandising displays.
Candidates should have knowledge of cosmetics, promotions, personal selling, sales targets, customer liaison and product information. The ability to work with planograms and maintain professional merchandising standards will also be important.
Strong emotional intelligence and problem-solving skills are required, together with good time management and the ability to work effectively in a busy retail environment.
Salary and Benefits
The position offers:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
Dis-Chem is an equal opportunity employer and considers its Employment Equity Plan and targets as part of the recruitment process. The company also supports the recruitment of People with Disabilities.
Apply Now
If you have Matric, cosmetics retail experience and good customer service skills, this could be an opportunity to join Dis-Chem at Scottburgh Mall.
💄 Cosmetic Frontshop Assistant
📍 Scottburgh Mall, KZN
🏢 Dis-Chem Pharmacies
💼 Permanent
🎓 Grade 12 / Matric
🛍️ Cosmetics/Retail Experience Required
📅 Closing Date: 7 October 2026
Share this vacancy with someone looking for a retail or cosmetics job and encourage them to apply before the closing date.