🚨 JOB OPPORTUNITY ALERT 🚨
FORWARDING CONTROLLER
📍 Location: Durban, KwaZulu-Natal
🏢 Business Unit: Freight Forwarding and Clearing
💼 Employment Type: Permanent
🎓 Minimum Education: Grade 12 / National Certificate (NQF Level 4)
🔖 Reference Number: UNI260911-6
📅 Closing Date: 01 October 2026
📋 JOB SUMMARY
An opportunity is available for a Forwarding Controller in Durban.
The successful candidate will be responsible for managing daily forwarding operations on specified routes, responding to client queries, coordinating with shipping line agents and overseas agents, monitoring shipments and ensuring that forwarding documentation is received, processed and dispatched according to client requirements.
The role also involves obtaining shipping rates, providing forwarding service estimates and assisting with the coordination of forwarding assistants and general clerks where required.
🎓 MINIMUM REQUIREMENTS
Applicants must have:
- Grade 12 / Matric / NQF Level 4
- Up to 3 years’ experience in a similar role
- Good administrative and organisational skills.
- Ability to communicate effectively with clients, agents and service providers.
- Ability to monitor multiple shipments and deadlines.
- Good attention to detail and document management skills.
🚢 KEY RESPONSIBILITIES
Indent Monitoring
- Receive orders from clients and/or shippers.
- Allocate orders to the correct overseas agents.
- Confirm delivery requirements, readiness dates and cargo details.
- Obtain suitable vessel schedules.
- Check vessel schedules against carrier rates, transit times and routings.
- Allocate carriers and arrange bookings with carriers or overseas agents.
- Provide agents with the required booking and destination instructions.
- Ensure instructions are in place for Seaway Bills of Lading.
- Monitor space availability and liaise with carriers to secure required space.
- Monitor client approvals required before cargo can be loaded.
- Arrange container release and loading with the relevant shipper.
- Obtain container numbers and monitor loading and transhipment where applicable.
- Monitor transhipment cargo to ensure containers move according to plan.
- Receive copies of Master Bills of Lading, House Bills of Lading and debit notes.
- File relevant forwarding documentation.
- Ensure orders are rated and signed off for clearing and invoicing.
- Check invoices for incorrect rates and assist with corrections.
- Process telex releases where required.
- Provide clients with regular updates on their shipments.
📦 GROUPAGE / HANDOVER
The successful candidate will also:
- Receive pre-advice of handover shipments from agents.
- Identify the relevant clearing agent and advise them of incoming shipments.
- Monitor container arrivals and transhipments.
- Request and monitor ANFs and charges from shipping lines.
- Check ANFs before sending them to local clearing agents.
- Prepare invoices before finalisation and submit them to local clearing agents.
- Follow up with local and overseas agents regarding telex releases.
- Prepare shipping line delivery instructions.
- Monitor the unpacking of containers with local agents.
- Verify carrier and NVOCC rates against agreed tariffs.
- Arrange payments to carriers and local service providers.
- Confirm that original HBLs are received before release.
- Arrange signing of release letters to enable goods to be released to the local clearing agent.
📌 IMPORTANT DETAILS
Position: Forwarding Controller
Location: Durban, KwaZulu-Natal
Reference: UNI260911-6
Contract: Freight Forwarding JHB Admin
Job Type: Permanent
Closing Date: 01 October 2026
👉 If you meet the requirements, apply before the closing date and share this opportunity with someone who is looking for work!