Tasting Consultant – Woolworths
Job Overview
Woolworths is looking for a passionate and customer-focused Tasting Consultant to join its Corporate Stores team in Oceans, KwaZulu-Natal. This is a full-time opportunity for someone who enjoys food, interacting with customers, and creating memorable in-store experiences.
As a Tasting Consultant, you will represent the Woolworths brand by preparing and presenting food tastings that showcase selected products. You will engage customers, explain products, share product stories, encourage customers to try new items, and gather valuable feedback to help improve customer experiences.
This role is ideal for someone who is confident, friendly, organised and comfortable working in a fast-paced retail environment. A background in hospitality or food service will be highly advantageous, while strong communication and customer service skills are essential.
Key Responsibilities
Your responsibilities will include:
- Welcoming customers and creating a warm, engaging experience through informative food tastings.
- Preparing and presenting demonstration dishes according to specified recipes and Woolworths quality standards.
- Ensuring food is prepared, presented and served in a clean and professional environment.
- Sharing product information and compelling product stories with customers.
- Encouraging customers to try featured Woolworths products and discovering new items.
- Using digital tools, QR codes and internal systems to collect customer feedback.
- Recording and reporting customer feedback accurately to support improved customer engagement.
- Maintaining high standards of food safety, hygiene and health compliance throughout tasting activities.
- Working with store teams to ensure demonstration products are available, well-stocked and attractively presented.
- Setting up the tasting area before demonstrations and ensuring the area is properly cleaned afterwards.
- Planning and organising tasting activities effectively, managing tasks from preparation through to clean-up.
- Monitoring the demo environment and reporting suspicious behaviour to help reduce shrinkage and support store security.
- Attending team briefings and keeping up to date with new products and product launches.
- Contributing ideas that can improve the quality and effectiveness of customer tasting experiences.
- Remaining professional, calm and customer-focused when working under pressure or managing multiple tasks.
Minimum Requirements
To be considered for this position, applicants should have:
- Grade 12 / National Certificate or equivalent NQF Level 4 qualification.
- Previous hospitality or food service experience is highly desirable.
- Strong verbal communication and customer engagement skills.
- Confidence interacting with different customers in a busy retail environment.
- Ability to use digital tools for planning demonstrations and collecting customer feedback.
- Good attention to detail, particularly when preparing and presenting food.
- Knowledge of food safety, hygiene and compliance requirements.
- Strong planning and organisational abilities.
- Ability to work independently and manage time effectively.
- A customer-focused approach with a passion for creating positive experiences.
- Ability to multitask and remain calm under pressure.
- Reliability, honesty, professionalism and a positive work ethic.
- A neat and professional appearance at all times.
What You Can Expect
This role offers the opportunity to work within a well-known retail brand while gaining valuable experience in food service, customer engagement and retail operations. Woolworths provides a dynamic working environment where initiative, creativity, quality and exceptional customer service are valued.
The position also involves flexible shifts, making it important for applicants to be comfortable working according to retail operating requirements.
Employment Details
Company: Woolworths
Business Unit: Corporate Stores
Position: Tasting Consultant
Location: Oceans, KwaZulu-Natal
Employment Type: Full-Time
Minimum Education: Grade 12 / National Certificate (NQF Level 4)
Reference: WWL260907-4
Closing Date: 13 September 2026
If you are passionate about food, enjoy working with people and can create engaging customer experiences, this could be an excellent opportunity to join the Woolworths team.