Customer Assistant: Tills – Woolworths Scottburgh
Company: Woolworths
Position: Customer Assistant: Tills
Reference Number: WWL260908-20
Business Unit: People / Corporate Stores
Employment Type: Full-Time
Location: Scottburgh, KwaZulu-Natal
Minimum Education: Grade 12 / NQF equivalent
Closing Date: 12 September 2026
Job Overview
Woolworths is looking for a friendly, reliable and customer-focused individual to join its Corporate Stores team as a Customer Assistant: Tills in Scottburgh, KwaZulu-Natal.
The role is focused on providing excellent service at the till points while ensuring that customer transactions are processed accurately and efficiently. The successful candidate will be responsible for greeting customers, handling different payment methods, promoting Woolworths loyalty programmes and assisting customers with additional services such as utility bill payments and airtime sales.
This opportunity is well suited to someone who enjoys working with people, has good attention to detail and can remain calm and professional during busy trading periods. Candidates should also be comfortable working varied shifts and contributing positively as part of a retail team.
Key Responsibilities
As a Customer Assistant: Tills, your responsibilities will include:
- Greeting customers warmly and creating a friendly, positive shopping experience.
- Processing all till transactions accurately and efficiently according to company policies.
- Handling various payment methods correctly.
- Promoting Woolworths loyalty programmes and services.
- Assisting customers with additional services such as utility bill payments and airtime sales.
- Keeping the till area clean, safe and well organised.
- Following all shopkeeping and operational disciplines.
- Checking scanned prices against shelf tickets and assisting with pricing discrepancies.
- Supporting loss prevention procedures and helping to minimise stock shrinkage.
- Reporting suspicious activity, irregularities or other concerns to management.
- Using basic product knowledge to assist customers with queries and support promotional activities.
- Remaining calm and efficient during busy periods.
- Managing time effectively to maintain smooth till operations.
- Maintaining professional conduct when dealing with customers and colleagues.
- Participating in team meetings and following company requirements relating to attendance, dress code and hygiene.
Minimum Requirements
Applicants should have:
- Grade 12 / Matric or an equivalent NQF qualification.
- Basic selling skills.
- Ability to promote loyalty programmes and other Woolworths services.
- Strong customer-service orientation.
- Friendly and effective communication skills.
- Ability to process till transactions accurately.
- Ability to work with different payment methods.
- Strong attention to detail, particularly around pricing and transactions.
- Good organisational skills.
- Ability to maintain a clean, safe and orderly till environment.
- Reliability and honesty.
- Commitment to reducing shrinkage and reporting irregularities.
- Ability to remain calm and productive under pressure.
- Basic product knowledge or willingness to learn.
- Flexibility to work varied shifts.
- A proactive and supportive approach to teamwork.
Skills & Competencies
The ideal candidate should be approachable, professional and comfortable interacting with customers throughout the working day. Strong attention to detail is important because the position involves processing financial transactions, checking prices and maintaining accurate till operations.
You should also be able to work efficiently during busy periods without compromising customer service or accuracy. Honesty and reliability are essential, particularly when handling payments and supporting loss-prevention measures.
Good communication skills will help you understand customer needs and provide assistance, while basic selling skills will allow you to promote loyalty programmes, services and relevant promotions.
Who Should Apply?
This opportunity is suitable for candidates who have Matric/Grade 12, enjoy customer service and are interested in building experience within the retail industry.
Previous specialised experience is not listed as a minimum requirement, making this an opportunity for candidates who can demonstrate the required customer-service attitude, reliability, communication skills and willingness to learn.
Applicants should be prepared to work different shifts and contribute to a busy store environment.
Employment Details
Company: Woolworths
Position: Customer Assistant: Tills
Location: Scottburgh, KZN
Employment Type: Full-Time
Qualification: Grade 12 / NQF equivalent
Reference: WWL260908-20
Closing Date: 12 September 2026
If you meet the minimum requirements and are interested in customer service and retail, ensure your application is submitted before the closing date.