Permanent Part-Timer – adidas West Street Durban
Vacancy Overview
Company: adidas
Job Title: Permanent Part-Timer – West Street Durban
Employment Type: Permanent Part-Time
Location: West Street, Durban, KwaZulu-Natal, South Africa
Qualification: Matric Certificate
Experience: 0–1 years of retail experience
Salary: Not specified
Closing Date: Not specified
About adidas
adidas is a globally recognised sportswear and lifestyle brand with a strong focus on performance, fashion, innovation and customer experience. The company aims to create an environment where employees can develop their skills, work collaboratively and contribute to the success of the brand.
The Permanent Part-Timer – West Street Durban position offers an opportunity for an enthusiastic individual to join the adidas retail team and gain valuable experience in a fast-paced retail environment.
The role is suited to someone who has a genuine passion for retail, customer service, fashion and sport, and who enjoys interacting with customers. Previous fashion retail experience is regarded highly, but it is not essential, making this an attractive opportunity for candidates with limited retail experience.
Purpose of the Role
The purpose of the position is to assist management with the day-to-day maintenance and operation of the store while providing excellent customer service and consistently following adidas store policies and procedures.
The successful candidate will support various aspects of store operations, including customer service, sales, stock movement, merchandising, till operations, housekeeping and loss prevention.
As a part-time team member, flexibility will be particularly important. The successful candidate must be available to assist during weekdays, evenings and weekends when required.
Key Responsibilities
Customer Service
Providing an excellent customer experience is one of the most important responsibilities of the role.
Duties include:
- Ensuring the highest level of adidas service is provided to every customer.
- Greeting customers when they enter the store.
- Assisting customers in finding the right products.
- Understanding customer needs and helping them select suitable products.
- Acting as a Greeter at the front door during particularly busy trading periods when required.
- Maintaining a friendly, enthusiastic and professional approach when interacting with customers.
Sales and Selling
The successful candidate will support the store in achieving its sales targets.
Responsibilities include:
- Completing regular sales transactions involving cash, credit cards, cheques and other applicable payment methods.
- Using effective selling techniques to improve the customer experience and increase sales.
- Identifying opportunities for add-on sales.
- Providing customers with relevant technical product information.
- Using product knowledge to help customers make informed purchasing decisions.
- Supporting store and individual sales goals.
The candidate should be confident when speaking to customers and enthusiastic about helping them find products that suit their needs and style.
Till and Point-of-Sale Operations
The role requires the successful candidate to become proficient in the store’s point-of-sale system.
Responsibilities include:
- Learning and effectively using the point-of-sale system.
- Processing transactions accurately.
- Following all applicable till policies and procedures.
- Maintaining the integrity of transactions through careful attention to detail.
- Handling payments responsibly.
- Following company procedures when completing sales transactions.
Stock and Product Flow
The Permanent Part-Timer will also assist with the movement and presentation of merchandise.
Duties include:
- Assisting with product flow from the stockroom to the sales floor on a fill-in basis.
- Assisting with ticketing products.
- Checking relevant paperwork against products received.
- Helping ensure products are available on the sales floor.
- Supporting the store team with stock-related activities.
Visual Merchandising
The successful candidate may also assist with maintaining attractive and effective product displays.
Responsibilities include:
- Assisting with the development of merchandise displays.
- Following display suggestions and schedules provided by store management.
- Helping ensure products are presented appropriately.
- Supporting promotional and merchandising requirements.
- Maintaining a visually appealing sales floor.
Housekeeping and Store Standards
Maintaining a clean and organised store is another important part of the position.
Duties include:
- Maintaining general housekeeping standards.
- Cleaning the store when required.
- Keeping work areas neat and organised.
- Supporting overall store presentation.
- Ensuring the sales floor remains welcoming and suitable for customers.
Loss Prevention and Security
The successful candidate will be expected to protect company assets and contribute to loss-prevention efforts.
Responsibilities include:
- Safekeeping of company assets.
- Monitoring the sales floor.
- Identifying and reporting suspicious activity.
- Following all applicable security procedures.
- Following adidas loss-prevention requirements, including SLAP procedures.
- Remaining alert and responsible when handling merchandise and company property.
Training and Product Knowledge
adidas expects employees to continuously develop their product and operational knowledge.
The successful candidate will be expected to:
- Participate in in-store training.
- Complete digital training provided by the company.
- Make use of training platforms such as Atticus/AREA where applicable.
- Develop strong product knowledge.
- Learn role-specific best practices.
- Use product knowledge to improve customer service and sales performance.
Employees will also be expected to familiarise themselves with Power BI tools to gain a better understanding of store performance, best-selling products and “blackhole” products.
Minimum Requirements
Applicants should have:
- A Matric Certificate.
- 0–1 years of retail experience.
- Previous fashion retail experience is highly regarded but not essential.
- A strong passion for retail and customer service.
- An interest in fashion.
- The ability to use initiative.
- Clear and upbeat communication skills.
- The ability to adapt to changing circumstances.
- Flexibility to work during weekdays, evenings and weekends.
Skills and Competencies
The ideal candidate should demonstrate:
- Excellent customer-service skills.
- Strong communication abilities.
- Enthusiasm and energy.
- A passion for fashion and retail.
- Confidence when styling and assisting customers.
- Good teamwork skills.
- Initiative and a proactive approach.
- Adaptability.
- Ability to work in a fast-paced, high-volume retail environment.
- Strong attention to detail.
- Willingness to learn.
- Ability to follow policies and procedures.
- A positive and professional attitude.
Ideal Candidate Profile
This position would suit someone who genuinely enjoys fashion, sport, retail and interacting with people.
The ideal candidate should be energetic, confident and comfortable approaching customers. They should enjoy helping shoppers find products and be willing to use their knowledge of fashion and styling to create a positive customer experience.
Because the store can operate in a high-volume environment, candidates should be able to remain focused and productive when the store is busy.
Previous fashion retail experience would be beneficial, but it is not essential. Candidates with 0–1 years of retail experience who demonstrate enthusiasm, strong communication and a willingness to learn can be considered.
Flexibility is also important. The successful candidate should be prepared to assist during weekdays, evenings and weekends according to the store’s operational requirements.
adidas Winning Culture
adidas promotes a culture built around an athlete’s mindset, with a focus on mental strength, personal development, teamwork and high performance.
The company’s core behaviours include:
Courage
Employees are encouraged to speak up when they identify opportunities and step up when they see a need.
Ownership
Team members are expected to be proactive, take responsibility and follow tasks through to completion.
Innovation
Employees are encouraged to remain curious, test new ideas and find better ways of working.
Teamplay
adidas promotes collaboration and encourages employees to work together towards shared goals.
Integrity
Employees are expected to follow the rules, maintain accountability and uphold company standards.
Respect
The organisation values empathy, inclusion and treating others with dignity.
Diversity, Equity and Inclusion
adidas places strong emphasis on diversity, equity and inclusion (DEI) as part of its workplace culture and talent processes.
The company aims to create an environment where employees feel a sense of belonging and where its workforce reflects the diversity of the consumers and communities it serves.
Its philosophy is summed up in the statement:
“Culture Starts With People – It Starts With You.”
Employment Details
Company: adidas
Position: Permanent Part-Timer – West Street Durban
Employment Type: Permanent Part-Time
Location: West Street, Durban, KwaZulu-Natal
Qualification: Matric Certificate
Experience: 0–1 years retail experience
Fashion Retail Experience: Advantageous, but not essential
Salary: Not specified
Closing Date: Not specified
Application Information
Interested candidates who meet the requirements should apply through the relevant adidas recruitment process.
Applicants should ensure that their CV clearly reflects their Matric qualification, retail experience where applicable, customer-service abilities and any relevant fashion or sales experience.
Candidates should also highlight qualities such as communication, flexibility, teamwork, initiative and enthusiasm for fashion and retail.
Because this is a Permanent Part-Time position, applicants should be comfortable working according to the store’s operational schedule, including weekdays, evenings and weekends.
Important Information
The supplied vacancy does not specify a salary or closing date. Candidates should refer to the official adidas recruitment listing for the latest application information.
This is a strong opportunity for someone looking to develop their retail career with an internationally recognised sportswear and fashion brand.
With Matric and 0–1 years of retail experience, plus a passion for customer service, fashion and teamwork, you could be a suitable candidate for the Permanent Part-Timer – West Street Durban position.
Location: West Street, Durban, KZN
Employment Type: Permanent Part-Time
Closing Date: Not specified