Assistant Sales Support – Rainbow
Vacancy Overview
Company: Rainbow
Position: Assistant Sales Support
Location: Westville, KwaZulu-Natal, South Africa
Employment Type: Not specified
Closing Date: 23 September 2026
About the Opportunity
Rainbow has an opportunity available for an Assistant Sales Support professional based in Westville, KwaZulu-Natal. The successful candidate will provide administrative, coordination and executive support to the Chief Customer Officer and sales team, while assisting with customer reviews, reporting, paperwork, queries and appointments.
This role combines sales administration, customer service, team coordination and executive assistance. It would suit a highly organised and detail-oriented individual who can manage multiple priorities, meet deadlines and communicate confidently with both internal teams and external customers.
The successful candidate will also be expected to develop an understanding of the FMCG industry, relevant product categories and pricing processes while building strong working relationships with account managers, customers and key administrative contacts.
Purpose of the Role
The primary purpose of the Assistant Sales Support role is to support the Chief Customer Officer and sales team with the day-to-day administration and coordination required to maintain effective customer relationships and sales operations.
Responsibilities include customer reviews, reporting, related documentation, handling queries and coordinating appointments with both new and established customers.
Main Responsibilities
Sales Administration
The successful candidate will:
- Compile weekly reports and dashboards for sales teams.
- Prepare monthly expense claims.
- Assist with monthly budget management.
- Scrutinise financial reports and reverse relevant charges to the correct cost centre.
- Extract cost information when requested.
- Monitor and profile PI allocations and communicate relevant information to the manager.
- Monitor weekly pricing on key SKUs across customers and regions.
Customer Service
The role requires the candidate to:
- Quickly develop an understanding of the FMCG industry, including relevant categories and products.
- Build strong working relationships with Key Account Managers, Junior Account Managers and National Account Managers.
- Develop effective relationships with key administrative staff and buyers within customer businesses.
- Assist with customer queries, reviews and appointments.
Team Coordination and Self-Management
The successful candidate will be expected to:
- Take ownership and accountability for assigned tasks.
- Plan and prioritise effectively.
- Maintain consistent quality and productivity standards.
- Meet deadlines and communicate potential delays or risks to relevant parties.
- Provide appropriate solutions when challenges arise.
- Support the company’s core values.
- Take advantage of available training and development opportunities.
- Participate in regular performance appraisals.
- Maintain clear and achievable performance targets.
- Support colleagues and go the extra mile to achieve team objectives.
Executive Assistance
The Assistant Sales Support will also provide executive-level administrative assistance, including:
- Managing calendars and scheduling meetings.
- Coordinating appointments.
- Preparing reports and presentations.
- Handling incoming calls, emails and other communications.
- Maintaining filing systems and retrieving documents.
- Acting as a liaison between the executive and internal or external stakeholders.
- Organising business travel, including flights, accommodation and itineraries.
- Conducting research and compiling information to support decision-making.
- Assisting with special projects and initiatives led by the executive.
Knowledge and Skills
Applicants should demonstrate:
- Excellent attention to detail.
- Strong organisational and planning abilities.
- Ability to prioritise and work to deadlines.
- High computer literacy.
- Proficiency in MS Office, particularly Excel, Word and PowerPoint.
- Experience with SAP will be important.
- Strong verbal and written communication.
- Good interpersonal skills.
- Logical thinking and strong numeracy.
- Understanding of business principles and pricing systems.
Knowledge of systems and platforms such as Workflow System, Group Cube, Ztec IRI/Nielsen, Price Probe, BMI & Ad-Vice Silo Reports and the Shoprite portal will be advantageous.
Qualification and Experience
The minimum requirements include:
- Matric / Grade 12.
- 2 years’ administrative experience.
- A Secretarial Diploma or Office Administration Diploma will be an advantage.
Ideal Candidate
The ideal candidate will be a proactive, organised and deadline-driven professional who can confidently manage administrative responsibilities while supporting senior leadership and the sales team.
Strong communication, attention to detail, numeracy and computer skills are essential. The successful candidate should also be comfortable working with reports, financial information, customer-related administration and multiple stakeholders.
Employment Details
Position: Assistant Sales Support
Company: Rainbow
Location: Westville, KwaZulu-Natal
Experience: 2 years’ administrative experience
Qualification: Matric
Advantage: Secretarial or Office Administration Diploma
Key Systems: MS Office, Excel, Word, PowerPoint and SAP
Employment Type: Not specified
Salary: Not specified
Closing Date: 23 September 2026
Application Information
Candidates who meet the requirements should submit their application through the relevant Rainbow recruitment process before the closing date.
Applicants should ensure their CV clearly highlights their administrative experience, Matric qualification, computer skills, MS Office proficiency and any SAP, sales administration or executive support experience.
📅 Closing Date: 23 September 2026