Permanent Part-Timer – Pavilion | adidas
Vacancy Overview
Job Title: Permanent Part-Timer – Pavilion
Company: adidas
Location: Pavilion, KwaZulu-Natal, South Africa
Employment Type: Permanent Part-Time
Industry: Retail / Fashion / Sportswear
Department: Store Operations / Retail Sales
Education: Matric Certificate
Experience: 0–1 years of retail experience
Salary: Not specified
Closing Date: Not specified
About adidas
adidas is a globally recognised sportswear and lifestyle brand that combines sport, fashion, innovation and performance. The company’s retail teams play an important role in creating a strong customer experience by helping shoppers find products that suit their needs while maintaining high standards across the store.
The Permanent Part-Timer – Pavilion position provides an opportunity for an enthusiastic individual to join the adidas retail team and gain valuable experience in a fast-paced, high-volume store environment.
The role is particularly suited to someone who has a genuine passion for retail, customer service, fashion and sportswear. Previous fashion retail experience is advantageous, but it is not essential, making the position suitable for candidates with limited retail experience.
Job Purpose
The primary purpose of the role is to assist management with the day-to-day maintenance and operation of the store while delivering excellent customer service.
The successful candidate will contribute to sales performance, customer satisfaction, product presentation, stock flow, housekeeping, loss prevention and general store operations. They will also be expected to follow all adidas policies and procedures and work collaboratively with the wider store team.
Key Responsibilities
Customer Service
- Provide every customer with the highest possible level of adidas service.
- Greet customers when they enter the store.
- Assist customers in finding products that meet their needs.
- Provide product information and recommendations.
- Occasionally act as a Greeter at the front entrance during busy periods.
- Use positive selling techniques to improve the customer experience and support sales goals.
- Use add-on selling techniques where appropriate.
- Explain technical product information to customers to enhance their understanding and purchasing decisions.
Sales and Point-of-Sale Operations
- Complete regular sales transactions involving cash, credit cards, cheques and other approved payment methods.
- Develop proficiency in the store’s point-of-sale system.
- Ensure POS procedures are followed accurately.
- Maintain transaction integrity through attention to company policies and procedures.
- Work towards achieving individual and store sales targets.
Stock and Product Flow
- Assist with the movement of products from the stockroom to the sales floor when required.
- Support the product flow process to ensure merchandise is available to customers.
- Assist with product ticketing when necessary.
- Check relevant paperwork against products received.
- Help maintain accurate product handling and store standards.
Merchandise Presentation
- Assist with the development and maintenance of merchandise displays.
- Follow display instructions, schedules and recommendations provided by store management.
- Ensure merchandise is presented appropriately and contributes to an attractive shopping environment.
- Maintain awareness of product performance and availability.
Store Maintenance and Housekeeping
- Maintain general housekeeping standards throughout the store.
- Assist with cleaning and keeping the store presentable.
- Help ensure sales-floor areas remain organised and customer-ready.
- Support management with general day-to-day store maintenance.
Loss Prevention and Security
- Safeguard company assets.
- Monitor the sales floor for suspicious activity.
- Report suspicious behaviour appropriately.
- Follow adidas security and loss-prevention procedures, including SLAP requirements.
- Maintain awareness of store policies designed to reduce stock losses and protect company property.
Training and Development
The successful candidate will be expected to participate in company-provided training and development opportunities.
This includes:
- Taking part in in-store training.
- Completing digital training provided through company platforms such as Atticus/AREA.
- Developing strong product knowledge.
- Learning and applying role best practices.
- Becoming familiar with Power BI tools.
- Using Power BI to better understand store performance, best-selling products and “blackhole” product information.
Minimum Requirements
Education
- Matric Certificate is required.
Experience
- 0–1 years of retail experience.
- Previous fashion retail experience is highly regarded but not essential.
This means candidates with limited retail experience can still be considered, provided they demonstrate the required enthusiasm, customer-service attitude and ability to work effectively in a retail environment.
Skills and Competencies
The ideal candidate should have:
- A strong passion for retail.
- Excellent customer-service orientation.
- A genuine interest in fashion and sportswear.
- Clear and upbeat communication skills.
- Enthusiasm and confidence.
- The ability to take initiative.
- Strong teamwork skills.
- Adaptability and flexibility.
- The ability to manage different tasks.
- The ability to work in a fast-paced, high-volume environment.
- Confidence when interacting with customers.
- A willingness to learn.
- The ability to adapt to changing circumstances and situations.
- An understanding of the importance of following company policies and procedures.
Availability Requirements
Flexibility is important for this position. The successful candidate should be able to assist during different operating periods, including:
- Weekdays.
- Evenings.
- Weekends.
- Busy trading periods.
Applicants should therefore be comfortable working a flexible retail schedule according to store requirements.
Ideal Candidate Profile
The ideal candidate is energetic, enthusiastic and passionate about delivering great customer experiences.
You should enjoy working with people and have the confidence to engage customers, understand what they are looking for and recommend suitable products. A genuine love for fashion and styling is valuable because the role involves helping customers create looks that suit their preferences.
You should also be comfortable working as part of a team and contributing towards shared store targets. Since the environment can be fast-paced and high-volume, adaptability, initiative and the ability to manage several responsibilities are important.
adidas Winning Culture
adidas promotes a culture based on an athlete’s mindset, recognising that success requires more than physical performance. Employees are encouraged to develop mental strength, take responsibility and work collaboratively while maintaining high standards.
The company highlights several core behaviours:
Courage
Employees are encouraged to speak up when they identify opportunities and step up when they see a need.
Ownership
Team members are expected to be proactive, take responsibility and follow tasks through to completion.
Innovation
Employees are encouraged to remain curious and explore new and better ways of working.
Teamplay
Collaboration is important, with employees working together to achieve shared goals.
Integrity
Employees are expected to follow the rules and hold themselves and others accountable to company standards.
Respect
adidas values empathy, inclusion and treating colleagues and customers with dignity.
Working Environment
This is a retail-based role at the Pavilion and requires regular interaction with customers and colleagues. The successful candidate should be comfortable spending extended periods on the sales floor and working in a busy retail environment.
The position may involve assisting customers, moving between the stockroom and sales floor, maintaining displays, handling transactions and supporting general store operations.
Why Consider This Opportunity?
The Permanent Part-Timer position offers an opportunity to gain practical retail experience with a globally recognised sportswear brand.
With 0–1 years of retail experience required and previous fashion retail experience listed as advantageous rather than essential, the role can suit candidates who are beginning their retail careers.
It also provides exposure to customer service, sales, POS operations, merchandising, stock management, loss prevention, product knowledge and store performance.
Application Information
Position: Permanent Part-Timer – Pavilion
Company: adidas
Location: Pavilion, KwaZulu-Natal
Employment Type: Permanent Part-Time
Education: Matric Certificate
Experience: 0–1 years retail experience
Salary: Not specified
Closing Date: Not specified
Interested applicants should apply through the relevant adidas careers/application platform and ensure that their application accurately reflects their education, experience and suitability for the position.
Quick Summary
| Category | Details |
|---|---|
| Position | Permanent Part-Timer – Pavilion |
| Company | adidas |
| Location | Pavilion, KwaZulu-Natal |
| Employment Type | Permanent Part-Time |
| Industry | Retail / Fashion / Sportswear |
| Education | Matric Certificate |
| Experience | 0–1 years retail experience |
| Fashion Retail Experience | Advantageous, not essential |
| Key Skills | Customer service, sales, communication, teamwork & adaptability |
| Availability | Weekdays, evenings & weekends |
| Salary | Not specified |
| Closing Date | Not specified |