OUTsurance Sales and Services Learnership 2026 – 12 Month Programme
OUTsurance is inviting unemployed South African youth to apply for its Sales and Services Learnership, a 12-month work-based learning opportunity based in Centurion, South Africa.
The learnership is designed for candidates who are interested in building experience in the financial services and insurance industry, particularly in sales and customer service. No previous work experience is required, making the opportunity suitable for candidates who meet the eligibility requirements and are looking to gain workplace exposure.
Successful applicants will enter into a fixed-term 12-month learnership agreement with OUTsurance. The agreement is a learning opportunity and is not an employment contract.
OUTsurance Sales and Services Learnership Details
| Position | Sales and Services Learner |
|---|---|
| Company | OUTsurance |
| Location | Centurion, South Africa |
| Programme Duration | 12 Months |
| Employment Type | Learnership / Fixed-term agreement |
| Job Area | Financial Services / Insurance |
| Role Type | FAIS: Financial Advice Giving Role |
| Experience | No experience required |
| Education | Matric or equivalent |
| Closing Date | Check the official vacancy for the applicable closing date |
About the Learnership
The Sales and Services Learnership provides unemployed youth with structured workplace experience within OUTsurance.
As a Sales and Services Learner, participants will interact with customers who have requested insurance quotations or contacted the company for assistance. Learners will assist customers, provide quotations and explain the benefits of insurance products.
The role also involves interacting with clients, increasing sales, upselling relevant products or services, making changes to existing policies and contributing to a positive customer experience.
The programme is intended for individuals who are passionate about call centre work, customer service and sales and who want to develop experience that can support a future career in the financial and insurance sector.
Duties and Responsibilities
As a Sales and Services Learner, responsibilities may include:
- Interacting with customers who request quotations.
- Assisting customers who contact OUTsurance for support.
- Providing insurance quotations.
- Explaining the benefits of being insured.
- Interacting professionally with clients.
- Supporting sales activities.
- Increasing sales where appropriate.
- Upselling relevant products and services.
- Making changes to existing insurance policies.
- Contributing to an improved customer experience.
- Working towards required goals and quality standards.
The position requires individuals who can remain professional and effective when dealing with customers in a potentially high-pressure environment.
Minimum Qualifications
Applicants must have:
- Matric / Grade 12 or equivalent.
- A recognised Diploma or Degree will be advantageous.
- No previous work experience is required.
Candidates should also be comfortable working with computers and communicating with customers.
INSETA Learnership Eligibility Requirements
The vacancy states that candidates must meet specific requirements to qualify for an INSETA learnership programme.
Applicants must:
- Be a South African citizen.
- Be between 18 and 35 years old.
- Have been unemployed for the last six months.
- Not have previously participated in an INSETA learnership.
Candidates should make sure they meet these requirements before applying.
Skills and Competencies
OUTsurance is looking for candidates who can demonstrate strong communication, customer service and problem-solving abilities.
The following competencies are listed for the position:
- Computer literacy, including MS Office.
- Excellent communication and interpersonal skills.
- Ability to work under pressure.
- Stress tolerance.
- Problem-solving skills.
- Tenacity and determination.
- Negotiation skills.
- Coachability and willingness to learn.
- Adaptability.
- Time-management skills.
- Quality orientation.
- Goal orientation.
Applicants should also be able to align their personal work values with OUTsurance’s values, which include Awesome Service, Dynamic, Honest, Human, Passionate and Recognition.
OUTsurance Employee Environment
OUTsurance describes its workplace as a diverse and inclusive environment and highlights opportunities for employee development.
The company states that employees have access to various benefits and workplace facilities, including wellness programmes, counselling, legal advice and financial coaching.
For its head office environment, the company also lists facilities and services such as transport shuttles to and from the Gautrain station and Centurion Taxi Rank, an onsite clinic, canteen, carwash, barber, beauty salon and sports facilities.
These facilities and benefits relate to the company’s broader employee offering and should not be interpreted as guaranteed benefits of the learnership unless specifically confirmed in the learnership agreement.
Persons With Disabilities and Employment Equity
OUTsurance states that it is committed to creating an inclusive and diverse workplace and encourages applications from persons with disabilities.
The company also indicates that it supports its Employment Equity objectives and welcomes candidates from designated groups who meet the requirements of the role.
How to Apply
Interested candidates should apply through the official OUTsurance recruitment process for the Sales and Services Learnership.
Before submitting an application, candidates should carefully review the vacancy requirements and ensure that they meet the INSETA eligibility criteria.
Applicants should provide accurate information regarding their citizenship, age, employment status, qualifications and previous learnership participation.
Important Information
This is a 12-month learnership programme, not a permanent job vacancy. Successful candidates will enter into a fixed-term learnership agreement with OUTsurance, and the agreement is specifically described as not being an employment contract.
No previous experience is required, but applicants must meet the stated INSETA eligibility requirements.
Meeting the minimum requirements does not guarantee selection. Candidates may be subject to the employer’s recruitment and assessment process.
Employment Hub SA shares employment and learnership opportunities to help job seekers find relevant opportunities. Applicants should always verify the vacancy and application details through the official recruitment source before submitting personal information.