Junior Retail Advisor – Burnt Studios
Vacancy Overview
Burnt Studios is looking for an energetic, reliable, and customer-focused Junior Retail Advisor to join its retail team at Burnt Studios Ballito, KwaZulu-Natal. This is a full-time opportunity aimed at someone who is eager to develop their retail career, learn from a high-performing team, and contribute to an exciting and growing South African activewear brand.
The role is particularly suited to individuals who genuinely connect with the Burnt Studios lifestyle. The company is interested in people who are athletes, runners, cyclists, trainers, fashionistas, or simply passionate about fitness, fashion, activewear, and the Burnt community. However, a passion for customer service, retail, teamwork, and personal growth is at the heart of the opportunity.
As a Junior Retail Advisor, you will help create a welcoming, energetic, and professional store environment while delivering excellent customer experiences. You will work closely with the wider retail team to maintain store standards, assist customers, process transactions, replenish stock, and contribute towards achieving store goals.
Position: Junior Retail Advisor
Brand: Burnt Studios
Department: Retail
Location: Burnt Studios Ballito, KwaZulu-Natal
Employment Type: Full-Time
Experience: 6 months–1 year retail/customer service preferred
Qualification: Grade 12/Matric preferred, but not a prerequisite
Salary: Not specified
Closing Date: Not specified
About Burnt Studios
Burnt was founded in 2018 by Pierre and Andriana Cronje, who combined their passion for fitness and fashion to create high-quality performance activewear designed for people who live and love an active lifestyle.
The Burnt team has grown into a young, dynamic, and vibrant group of people with a shared vision for the brand. The company aims to provide customers with products that combine functionality and fashion while building a strong community around an active lifestyle.
Burnt Studios is focused on elevating the standard of retail in South Africa by creating a global-standard retail experience. The company values authenticity, excellence, energy, teamwork, and people who genuinely understand and connect with its customers.
Job Purpose
The Junior Retail Advisor will play an important role in creating a welcoming and high-energy store environment while delivering excellent customer service.
This is an ideal opportunity for someone who is at the beginning of their retail career and wants to learn, develop, and grow within a premium and fast-growing brand.
The successful candidate will work on the shop floor, engage with customers, support store operations, maintain presentation standards, process transactions, and work with colleagues to achieve store objectives.
Key Duties and Responsibilities
Customer Service
- Deliver friendly, professional, and engaging customer service on the shop floor.
- Welcome customers and create positive shopping experiences.
- Assist customers with their needs and enquiries.
- Build positive relationships with customers through authentic and professional interactions.
- Represent the Burnt Studios brand and lifestyle positively.
Store Presentation
- Maintain high standards of store presentation and cleanliness.
- Ensure the shop floor remains organised and visually appealing.
- Assist with general floor organisation.
- Help ensure that the store consistently reflects the professional standards of the brand.
Stock and Floor Operations
- Assist with stock replenishment.
- Help organise products and maintain an orderly shop floor.
- Support general retail operations as required.
- Follow established operational procedures when handling stock and store-related tasks.
Transactions
- Process customer transactions accurately and efficiently.
- Use basic retail systems and technology confidently.
- Pay close attention to detail when completing transactions.
- Follow company procedures relating to point-of-sale operations.
Teamwork and Store Goals
- Work collaboratively with colleagues to achieve store goals.
- Contribute to a positive and energetic team environment.
- Follow company policies, procedures, and operational standards.
- Take responsibility for assigned duties and follow through consistently.
What Burnt Studios Is Looking For
The ideal candidate should be:
- Positive and adaptable.
- Eager and willing to learn.
- Disciplined and reliable.
- Proactive and responsible.
- Comfortable working with people.
- Passionate about creating excellent customer experiences.
- Motivated to develop a career in retail.
- Energetic and enthusiastic.
- Able to work effectively within a team.
- Open to feedback and willing to apply new knowledge.
Burnt Studios is looking for individuals with strong attitudes and a willingness to learn, making this opportunity particularly suitable for someone who wants to grow rather than simply find a job.
Skills and Competencies
Candidates should demonstrate:
- Good interpersonal and communication skills.
- Strong punctuality and time-management abilities.
- Ability to work effectively within a team.
- Willingness to learn and apply knowledge in new situations.
- Comfort using basic retail systems and technology.
- Good attention to detail.
- Strong sense of responsibility.
- Ability to work in a customer-facing environment.
- Positive energy and professional conduct.
Values We Look For
Burnt Studios places importance on people who demonstrate:
- Empathy, respect, and professionalism.
- Self-motivation and a positive attitude.
- A strong sense of urgency.
- Accountability and responsibility.
- Teamwork and collaboration.
- Openness to feedback.
- Authenticity and positive energy.
- A genuine commitment to working with and helping people.
Experience and Qualifications
The stated requirements include:
- 6 months to 1 year of retail or customer service experience preferred.
- Grade 12 / Matric preferred, but not a prerequisite.
- Passion for customer service and retail is highly valued.
This means the opportunity can appeal to candidates who may not have extensive qualifications but can demonstrate the right attitude, customer-service ability, reliability, and willingness to learn.
A genuine interest in fitness, activewear, fashion, running, cycling, training, or an active lifestyle may also help candidates connect naturally with the brand and its customers.
Why Join Burnt Studios?
Employees joining Burnt Studios can benefit from the opportunity to:
- Grow within one of South Africa’s fast-growing retail brands.
- Work in a supportive and energetic environment.
- Gain valuable experience with a premium activewear brand.
- Develop customer-service and retail skills.
- Become part of a team focused on culture, growth, and excellence.
- Work within a brand built around fitness, fashion, and an active lifestyle.
Employment Details
| Detail | Information |
|---|---|
| Position | Junior Retail Advisor |
| Company | Burnt Studios |
| Department | Retail |
| Location | Burnt Studios Ballito |
| Province | KwaZulu-Natal |
| Employment Type | Full-Time |
| Experience | 6 months–1 year preferred |
| Qualification | Matric preferred, not a prerequisite |
| Retail Experience | Preferred |
| Customer Service | Highly valued |
| Salary | Not specified |
| Closing Date | Not specified |
Who Should Apply?
This opportunity is ideal for someone who wants to start or grow a career in retail and enjoys working directly with customers.
Whether you are an athlete, runner, cyclist, trainer, fashion enthusiast, activewear fan, or simply someone who loves providing excellent customer service, Burnt Studios is looking for people who can bring positive energy, authenticity, discipline, and a willingness to learn to the team.
Candidates should be prepared to work in a busy retail environment and contribute to both customer service and general store operations.
Application Information
Interested candidates who believe they have the right attitude, energy, customer-service skills, and willingness to grow should apply for the Junior Retail Advisor – Ballito opportunity.
Applicants should highlight any relevant retail or customer-service experience, as well as their interest in the Burnt Studios lifestyle and the qualities that make them a strong fit for a customer-facing retail environment.
Closing date: Not specified in the supplied advert.
Quick Summary
🔥 Burnt Studios is hiring a Junior Retail Advisor in Ballito! This is a full-time opportunity for someone eager to grow in retail and passionate about people, customer service, fitness, fashion, or the active lifestyle. 6 months–1 year retail/customer service experience is preferred, while Matric is preferred but not a prerequisite.
📍 Ballito, KwaZulu-Natal
💼 Full-Time
🎓 Matric preferred – not required
🛍️ Retail/customer service experience preferred
🏃 Fitness & active-lifestyle lovers encouraged to apply
🤝 Strong customer service & teamwork skills
💰 Salary: Not specified
📅 Closing date: Not specified