🛒 WOOLWORTHS CUSTOMER ASSISTANT: TILLS – HILLCREST
📌 Job Details
Company: Woolworths
Job Title: Customer Assistant: Tills
Reference Number: WWL260902-20
Job Type: Full Time
Business Unit: People
Location: Hillcrest, KwaZulu-Natal
Minimum Education: Grade 12 / National Certificate
Closing Date: 7 September 2026
📢 Job Overview
Woolworths is looking for a Customer Assistant: Tills to join its team in Hillcrest, KwaZulu-Natal.
This is an exciting opportunity for individuals who are passionate about customer service, retail and working with people. As a Customer Assistant: Tills, you will play an important role in creating a positive shopping experience by assisting customers at the till point and ensuring that transactions are processed accurately and efficiently.
The successful candidate should be friendly, reliable, honest and comfortable working in a busy retail environment. You will interact with customers daily, process different payment methods, promote Woolworths loyalty programmes and provide additional services where applicable.
You will also be expected to maintain high standards of cleanliness, accuracy and professionalism while supporting the store in reducing shrinkage and following company procedures.
🎓 Minimum Requirements
Applicants must meet the following requirements:
- Grade 12 / National Certificate or equivalent NQF qualification.
- Basic selling skills and the ability to promote loyalty programmes and additional services.
- Strong customer service orientation with a friendly and approachable personality.
- Effective communication and interpersonal skills.
- Ability to accurately process till transactions and handle different payment methods.
- Good attention to detail, particularly when dealing with prices and transactions.
- Strong organisational skills and the ability to keep the till point clean and orderly.
- Must be honest, reliable and committed to following loss prevention procedures.
- Ability to remain calm and professional when working under pressure.
- Basic product knowledge to assist customers effectively.
- Flexible availability to work different shifts.
- Ability to work effectively as part of a team.
🛍️ Duties and Responsibilities
The successful candidate will be responsible for:
- Greeting customers warmly and providing a friendly and positive shopping experience.
- Processing all till transactions accurately and efficiently in line with Woolworths procedures.
- Handling cash and other approved payment methods responsibly.
- Promoting Woolworths loyalty programmes and additional services such as utility bill payments and airtime sales.
- Maintaining a clean, safe and well-organised till area.
- Checking scanned items against shelf prices to ensure pricing accuracy.
- Assisting with resolving pricing discrepancies and customer queries.
- Following loss prevention procedures to help minimise stock and cash shrinkage.
- Reporting irregularities, suspicious activity or discrepancies to the appropriate supervisor.
- Using basic product knowledge to assist customers with their enquiries.
- Supporting promotional activities, campaigns and special store events.
- Remaining calm, friendly and efficient during busy trading periods.
- Managing time effectively to ensure smooth till operations.
- Demonstrating honesty, reliability and professionalism when dealing with customers and colleagues.
- Attending team meetings and following company policies regarding attendance, dress code and hygiene.
⭐ Why Apply?
Working as a Customer Assistant: Tills at Woolworths can provide valuable experience in the retail and customer service environment. It is an opportunity to develop your communication, selling, transaction-handling and teamwork skills while working for a well-known South African retail brand.
If you have Grade 12, enjoy working with customers and are looking for a full-time retail opportunity in Hillcrest, this could be the opportunity for you.
📍 Location: Hillcrest, KwaZulu-Natal
💼 Job Type: Full Time
🎓 Grade 12 Required
🔖 Reference: WWL260902-20
📅 Closing Date: 7 September 2026
Apply before the closing date and share this opportunity with someone who is looking for work! 🛒❤️