General Assistant – Citiwood Gauteng
Job Overview
The Building Company is looking for a General Assistant to join its Citiwood business unit in Gauteng. This is a permanent, full-time opportunity suited to a reliable and hardworking individual who enjoys working in a customer-facing environment and is willing to assist across different areas of the business.
The General Assistant will play an important role in supporting the smooth day-to-day operation of the business unit. The position involves assisting customers and suppliers, handling stock, supporting loading and offloading activities, maintaining cleanliness and assisting with various operational duties as required.
Because the role operates according to the needs of the business unit, the successful candidate should be flexible and willing to work in different areas when required.
Position Details
- Company: The Building Company
- Business Unit: Citiwood
- Position: General Assistant
- Location: Gauteng, South Africa
- Industry: Retail
- Employment Type: Permanent
- Positions Available: 1
- Salary: Market Related
- Job Reference Number: 8028241606
- Education Required: Grade 12 / Matric
- Experience/Knowledge: Product knowledge
Job Purpose
The primary purpose of the General Assistant is to contribute to the smooth operation of the Citiwood business unit by performing a range of general assistance duties according to operational requirements.
The successful candidate will support customers, suppliers and other team members while ensuring that company policies and procedures are followed at all times.
The role requires someone who is prepared to get involved in various tasks rather than being limited to one specific area. Flexibility, teamwork and a willingness to assist where needed will therefore be important.
Key Responsibilities
Customer Assistance
A major part of the position involves providing customers with professional and helpful service.
The General Assistant will:
- Provide customers with their orders.
- Assist customers with general queries and requests.
- Provide assistance to suppliers when required.
- Maintain good customer service standards.
- Ensure that customers receive assistance in a friendly and efficient manner.
Customer interaction is an important part of the role, so the successful candidate should be comfortable communicating with different people and providing helpful service.
Loading and Offloading
The General Assistant will assist with the movement of stock and goods as part of the daily operations.
Responsibilities include:
- Assisting with the loading of vehicles.
- Assisting with the offloading of vehicles.
- Ensuring that goods are handled appropriately.
- Supporting the team with stock movement when required.
Candidates should be prepared for a hands-on role that may involve physical work and working within different areas of the business unit.
Yard Stock
The successful candidate will also assist with maintaining and organising yard stock.
This includes:
- Packing yard stock items.
- Keeping stock areas organised.
- Ensuring products are placed appropriately.
- Assisting with general stock-related activities as required.
Good organisation and attention to detail are important to ensure that stock remains accessible and that the yard is maintained according to company standards.
Vehicle Cleaning and Safekeeping
The General Assistant will assist with the cleaning and safekeeping of company vehicles.
Duties include:
- Cleaning vehicles.
- Maintaining vehicles in a clean and presentable condition.
- Supporting the safekeeping of vehicles.
- Following relevant company procedures when working around vehicles.
Wash Bay Activities
The role also includes assisting with Wash Bay activities.
The successful candidate will be expected to complete assigned Wash Bay duties and ensure that the relevant area is maintained appropriately.
This requires someone who is willing to perform practical tasks and take responsibility for keeping their assigned work area in good condition.
Customer Service
Providing good customer service is a key responsibility of the position.
The General Assistant should ensure that customers are treated respectfully and receive the assistance they require. The successful candidate should understand that positive customer interactions contribute directly to the overall performance and reputation of the business.
Company Values and Culture
Employees are expected to uphold and promote the company’s values and culture in everything they do.
The General Assistant should therefore demonstrate professionalism, respect, reliability and a willingness to work cooperatively with colleagues, customers and suppliers.
Minimum Requirements
Applicants should have:
- Grade 12 / Matric.
- Product knowledge.
Candidates should also be willing to learn and develop their understanding of the products and services offered by the business unit.
Previous experience in a retail, building materials, warehouse, yard or customer service environment may be beneficial, although the advert specifically lists Grade 12 and product knowledge as the requirements.
Ideal Candidate
The ideal candidate will be hardworking, dependable and comfortable performing a variety of practical duties.
Because the position involves different responsibilities, the successful candidate should be flexible and willing to assist wherever operationally required. You should be comfortable working with customers and suppliers while also being prepared to perform hands-on tasks such as loading, offloading, packing stock, vehicle cleaning and Wash Bay activities.
Good teamwork is important because the General Assistant will work alongside other employees to ensure that the business unit operates smoothly.
The successful candidate should also take pride in maintaining clean, organised work areas and should understand the importance of following company policies and procedures.
Working Environment
This is a permanent position in the Gauteng region within the Citiwood business unit.
The position may involve working across different areas of the business unit depending on operational requirements. Applicants should therefore be comfortable with a varied working environment and be willing to take on different responsibilities.
The role combines customer service, stock handling, yard duties, vehicle-related tasks and general operational support, making it suitable for someone who enjoys a hands-on working environment.
Application Information
Candidates who meet the stated requirements are encouraged to apply for the General Assistant position.
📌 Position: General Assistant – Citiwood
🏢 Company: The Building Company
📍 Location: Gauteng
🏪 Industry: Retail
💼 Employment: Permanent
🎓 Education: Grade 12 / Matric
📦 Requirement: Product knowledge
💰 Salary: Market Related
🔢 Reference: 8028241606
The successful candidate will assist with customer orders, loading and offloading, yard stock, vehicle cleaning, Wash Bay activities and general customer service while supporting the smooth operation of the Citiwood business unit.