Outbound Sales Call Center Agent (Remote)
Job Details
Company: IMPACT BRANDS
Position: Outbound Sales Call Center Agent
Employment Type: Permanent
Work Arrangement: Fully Remote / Work From Home
Location: South Africa — Remote
Department/Category: Sales Call Center
Salary: $600–$800 per month net + uncapped commission
Expected OTE: $2,000–$4,000+ per month
Hiring: Immediate
About the Company
IMPACT BRANDS is a growing global company operating across the health and wellness industry. The organisation has expanded from a team of five to more than 350 colleagues and now operates a diverse portfolio of brands, including PureHealth Research, Nation Health MD, Pureance, Trumeta, PetMade, VitalPeak and Nature’s Blast.
The company has already impacted millions of customers worldwide and operates with a strong remote-work culture focused on energy, adaptability, professional development and long-term career growth.
IMPACT BRANDS is looking for a high-energy, results-driven Outbound Sales Call Center Agent to join its remote sales team. This is a performance-focused opportunity for someone who is confident on the phone, comfortable handling objections and capable of converting qualified leads into sales.
Unlike traditional cold-calling roles, the company provides a pipeline of qualified leads. Your responsibility will be to engage prospects, understand their needs and confidently close sales.
What You Can Expect
Successful candidates can expect:
- A competitive monthly base salary.
- Uncapped performance-based commissions.
- Potential earnings of $2,000–$4,000+ per month based on performance.
- Professional training and coaching.
- Continuous sales and skills development.
- A supportive international team.
- Permanent work-from-home employment.
- Opportunities for long-term career progression.
- Vacation and health leave.
- Health budget.
- Internet subsidy.
- Virtual team-building activities and events.
- Immediate hiring.
Key Responsibilities
As an Outbound Sales Call Center Agent, you will be responsible for managing customer conversations and converting qualified opportunities into sales.
Your duties will include:
Outbound Sales
- Make a high volume of outbound sales calls to customers.
- Engage customers to understand their needs, concerns and requirements.
- Promote products, services and new offers.
- Identify suitable solutions based on customer needs.
- Confidently present and close sales opportunities.
- Handle customer objections professionally.
- Work toward individual sales and performance targets.
Customer Service
- Provide recommendations and solutions to customers over the phone.
- Build positive relationships with customers.
- Deliver excellent customer service throughout the sales process.
- Work to improve customer satisfaction.
- Handle customer complaints and enquiries professionally.
- Adapt your communication style to different customer personalities.
Administration & CRM
You will also be responsible for maintaining accurate customer information and sales records.
This includes:
- Completing call notes and call reports.
- Updating customer information in the database.
- Recording relevant information from customer interactions.
- Evaluating available information to resolve enquiries and complaints.
- Managing follow-ups and nurturing leads.
- Maintaining a strong working knowledge of the company’s products and services.
Minimum Requirements
Applicants should have:
- 2–4 years of experience in outbound sales, telesales or call centre environments.
- Proven cold-calling experience.
- Strong objection-handling skills.
- A confident and professional telephone presence.
- Excellent sales and customer service skills.
- Excellent written and spoken English at C1/C2 level.
- Strong interpersonal and active listening skills.
- Good problem-solving abilities.
- The ability to multitask and prioritise effectively.
- Strong time-management skills.
- The ability to work under pressure.
- Experience using relevant computer applications and CRM systems.
- A self-motivated and growth-oriented attitude.
- A commitment to long-term career development.
Additional Qualifications & Advantages
Experience in the following areas would be advantageous:
- Closing high-ticket offers.
- Coaching services.
- Medical services.
- Wellness products.
- Consulting services.
- Selling across different price points and product categories.
- Consultative and ethical sales.
- Pipeline management.
- Lead follow-up and nurturing.
- Health and wellness products.
- Info-products.
- Food supplements.
Remote Work Requirements
Because this is a fully remote position, applicants must have an appropriate home working environment.
You will need:
- A reliable laptop or desktop computer capable of handling daily work requirements.
- A stable, high-speed internet connection suitable for uninterrupted calls.
- A quiet and distraction-free workspace.
- A backup internet or power solution is advantageous.
- Access to the relevant computer and CRM systems.
Ideal Candidate
The ideal candidate is someone who thrives in a target-driven environment and enjoys speaking to customers. You should be confident, persuasive and comfortable having sales conversations over the phone.
You should also be able to listen carefully, understand customer needs, overcome objections and guide customers toward an appropriate solution without compromising a client-first approach.
Strong discipline is important because remote employees must manage their time, pipeline, follow-ups and daily targets independently.
Compensation
The advertised compensation is:
Base Salary: $600–$800 per month net
Commission: Uncapped
Realistic OTE: $2,000–$4,000+ per month
Earnings will depend on individual sales performance and commission achievement.
Important Job Information
Position: Outbound Sales Call Center Agent
Company: IMPACT BRANDS
Location: South Africa — Fully Remote
Employment: Permanent
Salary: $600–$800/month net
Commission: Uncapped
OTE: $2,000–$4,000+ per month
Experience: 2–4 years outbound sales/telesales/call centre experience
English: C1/C2 written and spoken
Hiring: Immediate
If you have proven outbound sales experience, strong communication skills, a professional home setup and the ability to close sales, this is an opportunity to work remotely for a growing international organisation while having access to uncapped earning potential.