Shop Assistant Cashier X10 – Clicks Itonka Square
Company: Clicks Group
Position: Shop Assistant Cashier X10
Reference: click_026035
Location: Kwa-Thema, Gauteng
Employment Type: Permanent
Contract: Permanent
Number of Positions: 10
Remuneration: Market Related
Employment Equity: Yes
Industry: Wholesale & Retail Trade
Job Category: FMCG, Retail, Wholesale & Supply Chain
Closing Date: 19 August 2026
Job Overview
Clicks Group is looking for 10 Shop Assistant Cashiers to join the team at Clicks Itonka Square in Kwa-Thema. This is a permanent retail opportunity suited to individuals who enjoy working with customers, have strong attention to detail, and can operate effectively in a busy store environment.
The successful candidates will contribute to delivering service excellence by efficiently managing point-of-sale activities, assisting customers, merchandising products, maintaining store standards, and ensuring that transactions are processed accurately.
As a Shop Assistant Cashier, you will be an important representative of the Clicks brand. You will interact directly with customers, provide friendly and professional service, assist with promotions and ClubCard enrolments, process payments, and ensure that customers have a positive shopping experience.
The role also involves supporting general store operations, including merchandising, housekeeping, stock-related activities, and maintaining a clean and organised retail environment.
Key Responsibilities
Point-of-Sale Operations
- Efficiently execute all operational activities at the point of sale.
- Accurately scan merchandise and process customer purchases.
- Receive and process payments according to company procedures.
- Handle cash safely and responsibly at all times.
- Action Clicks ClubCard rewards correctly during transactions.
- Maintain a high level of accuracy when processing sales.
- Follow all point-of-sale procedures and company policies.
- Ensure that cash and other payment methods are handled securely.
Customer Service
- Welcome customers and provide friendly, professional assistance.
- Deliver excellent customer service throughout every interaction.
- Act as a positive ambassador for the Clicks brand.
- Assist customers with product-related queries where possible.
- Ensure customers receive accurate information about products and promotions.
- Make customers aware of relevant promotions and special offers.
- Encourage customers to join the Clicks ClubCard programme.
- Assist with enrolling new ClubCard members to support participation targets.
- Build positive relationships with customers through professional and helpful service.
Merchandising and Store Standards
- Maintain merchandising standards according to Clicks requirements.
- Ensure products are displayed neatly and correctly.
- Support promotional displays and ensure promotional information is visible.
- Assist with general housekeeping duties throughout the store.
- Maintain a clean, organised and customer-friendly shopping environment.
- Follow store and visual merchandising standards.
- Support stock management procedures when required.
- Ensure products and displays are maintained according to company expectations.
Product and Promotion Knowledge
Employees are expected to keep their knowledge of Clicks products, ranges, promotions and events up to date. This enables them to provide customers with correct and useful information and confidently communicate current promotions.
Understanding the products available in the store will also help employees respond to customer questions and contribute towards a positive shopping experience.
Minimum Requirements
Education
- Grade 12 is essential.
- Mathematics at 50% at Grade 12 level is desirable.
- English at 50% at Grade 12 level is desirable.
Experience
Previous experience in a customer-facing position within a retail or FMCG store environment is desirable, although it is not listed as an essential requirement.
Candidates should have an understanding of customer service and be comfortable working in a busy retail environment.
Knowledge and Skills
The ideal candidate should have:
- Basic mathematical calculation skills.
- Basic understanding of retail and FMCG operations.
- Understanding of merchandising and promotional principles.
- Knowledge of stock management procedures.
- Understanding of customer service excellence.
- Strong customer orientation.
- Good communication skills.
- Computer literacy.
- Good numeracy skills.
- Planning and organising abilities.
- Problem-solving skills.
- Ability to follow instructions and established procedures.
- Ability to work towards results and meet customer expectations.
Key Competencies
Essential
- Relating and networking.
- Following instructions and procedures.
- Delivering results and meeting customer expectations.
Desirable
- Working effectively with people.
- Persuading and influencing.
- Planning and organising.
- Coping with pressure and setbacks.
The successful candidate should be able to remain professional when dealing with customers and colleagues, even during busy periods. Retail environments can be fast-paced, so the ability to stay organised, accurate and customer-focused is important.
Who Should Apply?
This opportunity is suitable for someone with Grade 12 who is interested in building or developing a career in retail. If you are friendly, reliable, comfortable working with customers, and confident with basic mathematics and computer systems, this could be a suitable opportunity.
Previous retail or FMCG experience is advantageous but not essential according to the listed minimum requirements. Candidates should, however, demonstrate good communication, customer service and numeracy skills and be willing to learn Clicks’ procedures and standards.
Employment Details
Company: Clicks Group
Store: Clicks Itonka Square
Location: Kwa-Thema, Gauteng
Position: Shop Assistant Cashier X10
Positions Available: 10
Employment Type: Permanent
Salary: Market Related
EE Position: Yes
Closing Date: 19 August 2026
Reference: click_026035
The Shop Assistant Cashier role offers candidates the opportunity to become part of a well-established retail group while gaining valuable experience in customer service, point-of-sale operations, merchandising and FMCG store operations.
Interested candidates should ensure that their application is submitted before the 19 August 2026 closing date and quote the relevant listing reference where required.