e-Rele Learnership Programme 2026/27 – 50 Positions | Grade 12 Required
Are you an unemployed young South African looking for an opportunity to gain workplace experience and develop your skills? e-Rele is offering a 12-month Learnership Programme for 50 unemployed youth across South Africa.
The programme combines structured learning with practical workplace exposure. Successful learners will have the opportunity to develop customer service, communication, digital, and workplace skills while working towards nationally recognised qualifications.
The learnership may be suitable for young people who are interested in customer service, technology, digital platforms, administration, and the service industry.
e-Rele Learnership Programme 2026/27 Details
Company: e-Rele
Programme: e-Rele Learnership Programme 2026/27
Number of Positions: 50
Duration: 12 months
Location: Nationwide, South Africa
Monthly Stipend: R3,000
Qualifications: NQF Level 4 and Level 5
Minimum Qualification: Grade 12 / NQF Level 4 equivalent
Age Requirement: 18–35 years
Applications Open: 10 August 2026
Closing Date: 30 September 2026
Programme Start Date: 1 October 2026
About the e-Rele Learnership
e-Rele is a South African on-demand service marketplace that connects customers with local service providers across different service categories.
The platform covers areas such as plumbing, electrical services, cleaning, beauty, personal care, and other services.
The learnership is intended to give unemployed youth an opportunity to develop practical workplace skills while gaining exposure to a technology-driven business environment.
Successful learners will receive a R3,000 monthly stipend during the programme, subject to the programme’s applicable terms and requirements.
What Will Learners Learn?
The programme combines theoretical learning with practical workplace experience. Learners may receive training and exposure in areas such as:
- Customer service
- Communication and active listening
- Problem-solving
- Digital literacy
- Customer relationship management systems
- Digital communication tools
- Platform and booking systems
- Payment handling
- Service delivery
- Conflict resolution
- Customer complaint handling
- Workplace communication
- Practical workplace support
Learners may also gain an understanding of the different service categories available through the e-Rele platform.
Learnership Responsibilities
Successful candidates will be expected to participate actively throughout the 12-month programme.
Responsibilities may include:
- Attending scheduled theoretical and practical training sessions.
- Providing customer service through inbound and outbound interactions.
- Responding to customer enquiries.
- Assisting with customer complaints and queries.
- Capturing customer orders accurately.
- Confirming customer bookings and orders.
- Communicating with relevant stakeholders.
- Supporting e-Rele service activities.
- Working independently when required.
- Working effectively as part of a team.
- Completing assessments and learning activities.
- Completing portfolio requirements.
- Following workplace policies and procedures.
Learners will be expected to take their training seriously and meet the required learning and workplace standards throughout the programme.
Requirements
Applicants should meet the following requirements:
- Be a South African citizen.
- Have a valid South African identity document.
- Be between 18 and 35 years old.
- Have Grade 12 / Matric or an equivalent NQF Level 4 qualification.
- Be currently unemployed.
- Be available to commit to the full 12-month programme.
- Have good English communication skills.
- Have basic computer literacy.
- Have good communication and interpersonal skills.
- Demonstrate an interest in customer service.
- Have a clear criminal record.
- Have not previously participated in a learnership programme.
- Knowledge of or the ability to communicate in additional South African languages may be an advantage.
- Skills and Personal Attributes
The ideal candidate should be willing to learn and develop professionally. Useful skills for this programme include:
- Good communication.
- Customer service orientation.
- Computer literacy.
- Active listening.
- Problem-solving.
- Teamwork.
- Time management.
- Attention to detail.
- Professional conduct.
- Willingness to learn.
- Ability to follow instructions.
What Does the Programme Offer?
Successful learners will receive a R3,000 monthly stipend while participating in the programme, according to the stated programme conditions.
Learners will also have an opportunity to work towards NQF Level 4 and Level 5 qualifications and gain practical workplace exposure.
The experience may be useful for individuals who want to develop careers in areas such as customer service, administration, digital operations, technology-enabled services, and related fields.
Documents Required
Applicants should prepare the following documents before applying:
- Certified copy of South African ID.
- Certified copy of Matric certificate or equivalent qualification.
- Updated CV.
- Proof of residence not older than three months.
Applicants should ensure that their documents are clear, accurate, and ready for submission when requested.
Important Dates
Applications Open: 10 August 2026
Closing Date: 30 September 2026
Interviews: September 2026
Programme Starts: 1 October 2026
Applicants are encouraged to submit their applications before the closing date rather than waiting until the final day.
How to Apply
Interested applicants should complete the application through the designated online application process.
Apply through the official application link provided by the programme or employer.
Before submitting an application, applicants should carefully review the eligibility requirements and ensure that all information provided is correct.
Important Information for Applicants
Meeting the minimum requirements does not guarantee selection. Applications may be subject to verification, screening, interviews, assessments, and the availability of programme placements.
Applicants should provide truthful information and only submit genuine documents. Keep copies of documents submitted during the application process and regularly check the email address and telephone number provided in the application for recruitment updates.
If you are an unemployed South African youth who meets the requirements and wants to gain practical workplace experience, the e-Rele Learnership Programme 2026/27 provides an opportunity to develop customer service and digital workplace skills while working towards recognised qualifications.