🛡️ SECURITY CONTROLLER – TALENT POOL
Company: Dis-Chem Pharmacies Limited
Position: Security Controller – Talent Pool – KZN
Location: Durban, KwaZulu-Natal
Employment Type: Permanent
Experience Level: Entry Level
Industry: Retail
Posted: 5 August 2026
Closing Date: 11 August 2026
📌 JOB OVERVIEW
Dis-Chem Pharmacies is looking for Security Controllers to join its Talent Pool in KwaZulu-Natal.
The Security Controller will be responsible for supervising on-site security operations, managing loss prevention activities, protecting company assets, overseeing high-risk stock and responding to security incidents.
The role also involves working closely with the off-site CCTV monitoring centre to respond to suspicious activities, verify incidents and request footage when required.
🎓 MINIMUM REQUIREMENTS
Essential Requirements
- Grade 12 / Matric.
- PSIRA Grade B or Grade A accreditation.
- Must be PSIRA registered.
- Minimum 2 years’ retail security experience, preferably in a shopping mall environment.
- Experience in:
- CCTV monitoring and incident reporting.
- Access control.
- Loss prevention.
- Client liaison.
- Daily operational reporting.
- Digital security systems.
- Electronic incident reporting and case tracking.
- Knowledge of POPIA, particularly regarding CCTV footage and personal information.
- Ability to write statements and handle evidence.
- Ability to attend court proceedings when required.
Advantageous
- Basic First Aid certification.
- Knowledge of the Occupational Health and Safety Act.
- Computer literacy and experience with reporting systems.
- Knowledge and experience operating Hikvision security systems.
🛡️ KEY RESPONSIBILITIES
The successful candidate will be responsible for maintaining a safe and secure environment.
Duties include:
- Monitoring the premises and remaining alert for suspicious activities.
- Investigating and reporting damage, tampering and unlawful entry.
- Responding to alerts from the off-site CCTV monitoring centre.
- Liaising with the monitoring centre regarding incidents and footage.
- Protecting company property and assets against theft, fraud, vandalism and other risks.
- Supervising opening and closing procedures.
- Monitoring high-risk areas and stock.
- Investigating stock losses, shrinkage and damages.
- Conducting physical security audits and inspections.
- Supervising warehouse truck access and offloading processes.
- Ensuring relevant documentation is verified and compliant.
👮 SUPERVISION & LEADERSHIP
The Security Controller will also supervise on-site security personnel by:
- Allocating duties to security guards.
- Ensuring compliance with security procedures.
- Monitoring staff performance.
- Providing guidance and corrective action where necessary.
- Maintaining discipline and professionalism.
- Ensuring compliance with PSIRA regulations.
- Acting as a shift leader or site supervisor when required.
- Providing coaching and on-the-job training.
- Ensuring proper shift handovers.
🚨 RAPID RESPONSE & EMERGENCIES
The successful candidate must be able to respond quickly and appropriately to security incidents and emergencies.
Responsibilities include:
- Responding to alarm activations and emergency alerts.
- Managing high-risk incidents professionally.
- Handling shoplifting incidents lawfully.
- Coordinating with SAPS when required.
- Preserving evidence and compiling case files.
- Attending court proceedings where necessary.
- Following procedures during armed robberies, assaults and other life-threatening situations.
- Supporting evacuation procedures and maintaining order during emergencies.
📝 ADMINISTRATION & REPORTING
The role also requires accurate administration, including:
- Maintaining occurrence books and registers.
- Recording daily activities and unusual incidents.
- Preparing detailed incident reports.
- Requesting and documenting CCTV footage.
- Maintaining accurate investigation and stock-control documentation.
- Supporting audits and loss-prevention reporting.
- Maintaining confidentiality of sensitive information.
⭐ REQUIRED COMPETENCIES
The ideal candidate should have:
- Strong situational awareness.
- Good risk-assessment abilities.
- Conflict management and de-escalation skills.
- Excellent verbal and written communication.
- Strong report-writing and investigation skills.
- Supervisory and leadership abilities.
- Honesty and integrity.
- Self-motivation.
- Ability to work under pressure.
- Strong stock-control and loss-prevention knowledge.
- Knowledge of Hikvision security systems.
📋 SPECIAL CONDITIONS
Applicants must:
- Be a South African citizen.
- Have a driver’s licence and own reliable transport.
- Be willing to work shifts, weekends and public holidays.
- Be available for occasional overtime and standby duties.
- Pass applicable background checks, including MIE, criminal and credit checks.
- Meet fitness-for-duty requirements.
- Comply with applicable substance-testing requirements.
💰 REMUNERATION & BENEFITS
The position offers:
- Market-related salary
- Medical aid
- Provident fund
- Staff account
📅 CLOSING DATE
11 August 2026
🔥 If you have PSIRA Grade B/A, retail security experience and strong security, investigation and supervisory skills, this could be your opportunity to join the Dis-Chem Talent Pool. Apply before the closing date!