Dis-Chem Retail Store Assistant Vacancy – Newcastle Corner (Permanent)
Company: Dis-Chem Pharmacies Limited
Position: Retail Store Assistant
Location: Newcastle Corner, Newcastle, KwaZulu-Natal
Employment Type: Permanent
Closing Date: 13 August 2026
Dis-Chem Pharmacies is inviting applications for the position of Retail Store Assistant at its Newcastle Corner store in KwaZulu-Natal. This permanent opportunity is ideal for candidates with retail experience who are passionate about customer service, store operations, and delivering an outstanding shopping experience.
The successful candidate will assist with the daily management of the store by ensuring that operational and administrative duties are carried out according to company policies and procedures. This role is suited to individuals who are organised, customer-focused, and able to work effectively in a fast-paced retail environment.
Position Details
- Employer: Dis-Chem Pharmacies Limited
- Position: Retail Store Assistant
- Location: Newcastle Corner, KwaZulu-Natal
- Employment Type: Permanent
- Industry: Retail / FMCG
- Closing Date: 13 August 2026
Purpose of the Position
The main purpose of this role is to support the overall management of the store by ensuring that retail operations, customer service, stock control, and administrative functions are performed efficiently. The Retail Store Assistant will help maintain high service standards while supporting the store team in achieving operational goals.
Key Responsibilities
The successful candidate will be responsible for:
- Assisting with the daily management of store operations.
- Handling customer compliments and complaints professionally.
- Building and maintaining positive customer relationships.
- Assisting customers with enquiries and directing them to the correct departments.
- Resolving customer stock queries.
- Managing refunds and returned goods.
- Handling cash floats, shortages, and overs at the point of sale.
- Verifying deliveries and invoices for accuracy.
- Assisting the Receiving Manager with Distribution Centre claims.
- Managing and controlling high-risk stock.
- Preparing daily cash reconciliation reports.
- Ordering and receiving branch change requirements for cashiers.
- Maintaining accurate document control, including petty cash and cash on hand.
- Ensuring effective communication between departments.
- Supporting efficient store administration and operational processes.
Minimum Requirements
Applicants must have:
- Grade 12 (Matric).
- Basic computer skills, including Microsoft Word, Excel, Outlook, and SAP.
- Previous retail experience.
- South African citizenship.
- Clear criminal and credit record.
- Valid driver’s licence and/or reliable transport.
Skills and Competencies
The ideal candidate should possess:
- Retail administration and operational knowledge.
- Excellent customer service skills.
- Good communication and interpersonal skills.
- Leadership and management abilities.
- Honesty and integrity.
- Ability to work under pressure.
- Strong organisational skills.
- Ability to meet deadlines.
- Teamwork and collaboration.
- Attention to detail.
Benefits
Successful candidates may receive:
- Market-related salary.
- Medical aid.
- Provident fund.
- Staff account.
- Opportunities for career growth within Dis-Chem.
Why You Should Apply
This is an excellent opportunity to join one of South Africa’s leading retail pharmacy groups. Dis-Chem offers a supportive work environment, opportunities for career development, and valuable retail management experience. If you have retail experience, enjoy working with customers, and want to grow your career in retail, this position is worth applying for.
Closing Date: 13 August 2026
Interested candidates who meet the minimum requirements are encouraged to submit their applications before the closing date. Dis-Chem Pharmacies is committed to Employment Equity and welcomes applications from people living with disabilities.