General Assistant: Unilever Staff Shop
Job Title: General Assistant – Unilever Staff Shop
Company: Smollan
Location: Durban, KwaZulu-Natal, South Africa
Employment Type: Part-Time
Industry: Retail / FMCG
Salary: Not disclosed
Job Overview
Smollan is recruiting a General Assistant for the Unilever Staff Shop in Durban. This role is ideal for someone with retail experience who enjoys customer service, merchandising, stock handling, and working in a fast-paced retail environment.
Key Responsibilities
- Receive, unpack, and organise incoming stock deliveries.
- Verify stock against delivery documentation.
- Replenish shelves and ensure products are always available.
- Ensure all products are correctly priced and labelled.
- Maintain neat and attractive product displays according to company standards.
- Greet customers and provide friendly assistance.
- Answer basic product enquiries and help customers locate items.
- Support cashiers and sales associates when required.
- Retrieve stock from the storeroom and assist with customer purchases.
- Keep the storeroom organised, safe, and efficient.
- Apply price labels, tags, and security stickers to merchandise.
- Maintain knowledge of store promotions, policies, and layout.
Minimum Requirements
- Grade 12 (Matric) / NQF Level 4.
- 1–2 years’ previous retail experience.
- Good verbal and written communication skills.
- Strong customer service skills.
- Attention to detail.
- Ability to work well in a team.
Ideal Candidate
The successful candidate should:
- Enjoy interacting with customers.
- Be organised and detail-oriented.
- Be able to work in a busy retail environment.
- Have good teamwork and communication skills.
- Be willing to assist across different areas of the store.
Location: Durban, KwaZulu-Natal
Employment Type: Part-Time
Salary: Not disclosed