Road Accident Fund (RAF) Quality Assurance Internship 2026
The Road Accident Fund (RAF) is inviting applications from unemployed South African graduates for its Quality Assurance Internship Programme. This is a fantastic opportunity for young graduates who are looking to gain practical workplace experience while contributing to an organisation that provides financial relief and support to victims of motor vehicle accidents across South Africa.
The internship will be based in Centurion, Gauteng, and will run for a period of 12 months. Successful candidates will receive a monthly stipend (annual package: R96,000).
Position Details
- Employer: Road Accident Fund (RAF)
- Position: Quality Assurance Intern
- Reference Number: 6932
- Location: Centurion, Gauteng
- Employment Type: 12-Month Internship
- Salary: R96,000 per annum (Monthly Stipend)
- Closing Date: 04 August 2026
Purpose of the Internship
The Road Accident Fund is committed to developing young graduates by providing valuable workplace exposure and practical experience. This internship is designed for unemployed graduates between the ages of 18 and 23 years who have never participated in an internship programme before. The programme will equip successful applicants with practical knowledge in quality assurance, claims administration, and office support within one of South Africa’s leading public entities.
Key Responsibilities
Successful interns will be expected to:
- Perform general office administration duties.
- Maintain and manage documents and records.
- Handle customer queries and complaints.
- Review claims to ensure compliance with the RAF Act and internal policies.
- Create, update, and maintain spreadsheets.
- Develop templates and quality assurance checklists.
- Identify, report, and monitor quality-related issues.
- Analyse trends for accuracy and relevance.
- Follow up on corrective action plans.
- Compile and prepare monthly reports.
- Liaise with internal and external stakeholders.
- Provide administrative support to the Quality Assurance team.
Minimum Requirements
Applicants must have:
- Grade 12 (Matric).
- Diploma or Degree in:
- Law or related qualification; or
- Business Administration/Business Management.
- A qualification in Quality Management will be an added advantage.
- Certified copy of South African ID.
- Certified copy of Matric certificate.
- Certified academic transcript.
- Updated Curriculum Vitae (CV).
- Motivational letter.
Skills and Competencies
The ideal candidate should possess:
- Excellent written and verbal communication skills.
- Good interpersonal and relationship-building skills.
- Strong attention to detail.
- Ability to learn quickly.
- Self-motivation and willingness to work independently.
- Basic Microsoft Office skills.
- Good organisational and time management skills.
- Basic client service skills.
- Ability to prioritise tasks and meet deadlines.
Important Application Information
Applicants should note the following:
- Applicants must be between 18 and 23 years old.
- Applicants must be unemployed.
- Applicants must never have worked in the relevant field.
- Applicants must never have participated in any internship programme before.
- Applications without an academic transcript will not be considered.
- Applicants may apply for a maximum of three RAF internship positions.
- Security vetting will be conducted on successful candidates.
- Foreign qualifications must be evaluated by SAQA before application.
- Applications must be submitted through the Road Accident Fund Careers website.
- No hand-delivered applications will be accepted.
Why You Should Apply
This internship offers graduates an excellent opportunity to gain practical experience in quality assurance, administration, and claims management while working alongside experienced professionals. It is ideal for graduates looking to build a successful career in quality management, business administration, legal administration, or the public sector. The experience gained will strengthen your professional profile and improve your future employment opportunities.
Closing Date: 04 August 2026
Interested candidates are encouraged to submit their applications before the closing date to avoid disappointment.