DCDS Entry-Level Sales Consultant –
Job Title: DCDS Entry-Level Sales Consultant
Company: Discovery
Business Unit: Discovery Connect (DCM Distribution)
Location: South Africa
Employment Type: Full-Time
Industry: Financial Services / Call Centre / Sales
Minimum Qualification: Grade 12 (Matric)
Experience: Entry-Level (Limited or No Sales Experience Required)
Job Overview
Discovery is recruiting Entry-Level Sales Consultants to join its fast-growing Discovery Connect division. This opportunity is ideal for recent matriculants, graduates, or individuals looking to start a career in sales and customer service. No extensive sales experience is required—Discovery is looking for motivated, enthusiastic individuals with a willingness to learn and grow in a performance-driven environment.
As an Entry-Level Sales Consultant, you will be responsible for engaging with customers through various communication channels, identifying their needs, providing suitable product information, and supporting the sales process while delivering outstanding customer service. You will also maintain customer records, resolve basic queries, and ensure compliance with company policies and service standards.
Working at Discovery means becoming part of an innovative organisation whose purpose is to make people healthier and enhance and protect their lives. Employees benefit from ongoing training, career development opportunities, and the chance to build a long-term career with one of South Africa’s leading financial services companies.
Minimum Requirements
Applicants should have:
- Grade 12 (Matric).
- Basic computer literacy (Microsoft Word, Excel, and Email).
- Limited or no formal sales experience.
- Excellent verbal and written communication skills.
- A willingness to learn and develop professionally.
- Strong customer service orientation.
- Good organisational and time management skills.
- Attention to detail.
- Ability to work well under pressure.
- Positive attitude and strong work ethic.
Advantageous Qualifications and Experience
The following will be beneficial but are not required:
- Up to one year of experience in customer service, retail, sales, or administration.
- Basic understanding of sales and customer service principles.
- RE5 qualification.
Key Responsibilities
As an Entry-Level Sales Consultant, your responsibilities will include:
- Engage with customers via telephone, email, and digital communication channels.
- Identify customer needs and recommend suitable products or solutions.
- Support the achievement of individual and team sales targets.
- Deliver professional, friendly, and efficient customer service.
- Maintain accurate customer information and records.
- Respond to customer enquiries within agreed service standards.
- Resolve customer issues or escalate complex matters when necessary.
- Follow company procedures, compliance requirements, and operational guidelines.
- Manage daily administrative tasks efficiently.
- Build positive customer relationships and deliver an excellent customer experience.
- Contribute positively to team performance and business objectives.
Skills and Competencies
Successful candidates should demonstrate:
- Strong communication skills.
- Customer-focused attitude.
- Sales potential and willingness to learn.
- Teamwork and collaboration.
- Target-driven mindset.
- Time management and organisational skills.
- Problem-solving ability.
- Attention to detail.
- Adaptability in a fast-paced environment.
- Resilience under pressure.
- Positive attitude and professionalism.
Why Join Discovery?
Discovery is one of South Africa’s leading financial services organisations, recognised for innovation, employee development, and creating meaningful impact. Through Discovery Connect, employees gain valuable experience in customer service and sales while working in a modern, technology-driven environment.
By joining Discovery, you will:
- Start your career with a leading financial services company.
- Receive ongoing training and development.
- Build valuable sales and customer service skills.
- Work in a supportive, high-performance team environment.
- Enjoy opportunities for career growth and internal promotion.
- Be part of a company committed to innovation, purpose, and improving lives.
Discovery also supports Employment Equity and encourages applications from people with disabilities as part of its commitment to building a diverse and inclusive workforce.
If you’re motivated, eager to learn, and looking for an opportunity to launch your career in sales and customer service, this Entry-Level Sales Consultant position at Discovery is an excellent opportunity.
Company: Discovery – Discovery Connect
Position: DCDS Entry-Level Sales Consultant
Employment Type: Full-Time
Minimum Qualification: Grade 12 (Matric)
Experience Required: Entry-level (limited or no formal sales experience required)