Ward Administrator Vacancy – Hillcrest Hospital
📍 Location: Hillcrest, KwaZulu-Natal
🏥 Department: Pharmacy
💼 Position: Ward Administrator
📅 Closing Date: 28 July 2026
Join a Professional Healthcare Team
A rewarding opportunity is available for a Ward Administrator at a hospital in Hillcrest. The successful candidate will play a vital role in ensuring the smooth administrative and billing operations within the ward while providing excellent service to patients, visitors, doctors, and healthcare staff.
If you are organised, detail-oriented, and enjoy working in a fast-paced healthcare environment, this could be the perfect opportunity for you.
Minimum Requirements
Applicants should meet the following requirements:
- Grade 12 (Matric) or an equivalent NQF Level 4 qualification.
- Computer literacy.
- Knowledge of SAP will be an added advantage.
- Excellent communication and interpersonal skills.
- Ability to work accurately under pressure.
- Strong administrative and organisational abilities.
Experience Required
Suitable candidates should have:
- Two or more years’ experience in a private hospital environment (advantageous).
- Experience with hospital administration and billing processes.
- Good customer service skills.
- Ability to maintain confidentiality and professionalism at all times.
Key Responsibilities
The successful candidate will be responsible for:
- Coordinating all ward secretarial and administrative duties.
- Welcoming and assisting new patients, visitors, and doctors.
- Answering telephone calls professionally and taking accurate messages.
- Admitting patients into the ward according to hospital procedures.
- Informing doctors and patients’ families of patient transfers.
- Communicating patient discharge information to families when requested.
- Ensuring patient satisfaction forms are completed before discharge.
- Capturing accurate patient information on SAP.
- Keeping patient billing updated through accurate data capturing.
- Ensuring patient files are submitted to the Billing Department when required.
- Maintaining patient records according to standard operating procedures.
- Managing ward stationery and stock supplies.
- Monitoring stock levels and requesting replenishment when necessary.
- Completing regular stock cycle counts.
- Ensuring all stock used within the ward is billed correctly.
- Reconciling SAP stock quantities with physical stock.
- Assisting with stock-taking processes and managing stock count teams.
- Providing operational support to the Hospital Stock Controller when required.
Skills and Competencies
The ideal candidate should demonstrate:
- Strong organisational and administrative skills.
- Excellent communication and customer service abilities.
- High level of attention to detail.
- Ability to multitask effectively.
- Professional telephone etiquette.
- Good problem-solving skills.
- Ability to work independently and within a team.
- Strong time management skills.
- Commitment to maintaining patient confidentiality.
- Ability to work efficiently in a busy hospital environment.
Why Apply?
This opportunity allows you to become part of a dedicated healthcare team committed to delivering quality patient care. You will gain valuable experience in hospital administration while contributing to the efficient daily operations of the ward.
If you have a passion for healthcare administration, excellent organisational skills, and enjoy supporting both patients and medical professionals, this role offers an excellent opportunity to grow your career.
Application Details
Position: Ward Administrator
Department: Pharmacy
Location: Hillcrest, KwaZulu-Natal
Closing Date: 28 July 2026
Apply before the closing date and take the next step in your healthcare administration career with this exciting opportunity in Hillcrest Hospital.