Heart of House Specialist –
Job Title: Heart of House Specialist_SA
Company: Protea Hotel Fire & Ice! Pretoria Menlyn (Marriott International)
Location: Pretoria, Gauteng, South Africa
Employment Type: Full-Time
Job ID: 26086899
Industry: Hospitality / Hotel Operations / Food & Beverage
Job Overview
Protea Hotel Fire & Ice! Pretoria Menlyn, part of Marriott International, is looking for a dedicated Heart of House Specialist to support the daily operations of the hotel. This full-time position is ideal for hardworking individuals who enjoy maintaining cleanliness, organisation, and high hospitality standards behind the scenes.
As a Heart of House Specialist, you will assist with essential hotel operations across various departments, including the kitchen, food and beverage, laundry, and housekeeping. Your responsibilities will include cleaning dishes and kitchen equipment, handling linen, operating cleaning machines, and ensuring that hotel facilities remain clean, organised, and ready to provide guests with an exceptional experience.
This role is suitable for individuals with little or no work experience, making it an excellent opportunity for those looking to start a career in the hospitality industry.
Job Purpose
The purpose of this role is to support the hotel’s daily operations by maintaining high standards of cleanliness, hygiene, and organisation across operational departments. The Heart of House Specialist helps ensure that hotel staff have the clean equipment, linen, and workspaces needed to deliver excellent guest service.
Key Responsibilities
The successful candidate will be expected to:
- Clean dishes, kitchen utensils, and dining equipment.
- Operate dishwashing machines and cleaning equipment.
- Wash, dry, and organise hotel linen.
- Transport dishes, utensils, and linen between departments.
- Maintain cleanliness in kitchen, laundry, and food service areas.
- Ensure all cleaning equipment is used safely and correctly.
- Follow hotel hygiene and safety procedures.
- Maintain a clean and organised work environment.
- Support different hotel departments when required.
- Report hazards, accidents, or unsafe working conditions.
- Work effectively as part of the hotel team.
- Lift, carry, push, and move equipment and supplies when required.
Minimum Requirements
Applicants should meet the following requirements:
- No Matric (High School Diploma) required.
- No previous work experience required.
- No supervisory experience required.
- No licence or certification required.
- Physically fit and able to perform manual duties.
- Willingness to work in a fast-paced hotel environment.
Skills and Competencies
The ideal candidate should possess:
- Good teamwork skills.
- Strong work ethic.
- Attention to detail.
- Reliability and punctuality.
- Ability to follow instructions.
- Good communication skills.
- Physical stamina.
- Time-management skills.
- Commitment to cleanliness and hygiene.
- Ability to work under pressure.
Work Environment
This is a full-time, on-site position based at Protea Hotel Fire & Ice! Pretoria Menlyn. Employees work across hotel operational departments, including kitchens, laundry, and food service areas. The role involves standing for long periods, lifting and moving items, operating cleaning equipment, and maintaining high hygiene standards in a busy hospitality environment.
Career Opportunities
Joining Marriott International offers excellent opportunities for career growth within one of the world’s leading hospitality companies. Employees can gain valuable hotel operations experience and progress into housekeeping, food and beverage, kitchen operations, laundry supervision, or other hospitality management roles.
About Marriott International
Protea Hotel Fire & Ice! is part of Marriott International, one of the world’s largest hotel groups, known for providing exceptional guest experiences while investing in employee growth, diversity, and career development. Employees have access to global career opportunities and ongoing professional development.
Summary
The Heart of House Specialist position at Protea Hotel Fire & Ice! Pretoria Menlyn is an excellent opportunity for individuals looking to start or grow a career in the hospitality industry. This full-time role supports hotel operations through cleaning, laundry, kitchen support, and maintaining high hygiene standards. No Matric or previous work experience is required, making this an ideal opportunity for entry-level job seekers who are hardworking, reliable, and eager to work in a professional hotel environment.