Food & Beverage Supervisor –
Job Title: Food & Beverage Supervisor
Company: The Capital Hotels & Apartments
Location: Umhlanga, KwaZulu-Natal, South Africa
Employment Type: Permanent – Full-Time
Salary: R12,000 – R14,000 per month
Industry: Hospitality / Hotel / Food & Beverage
Closing Date: 31 July 2026
Job Overview
The Capital Hotels & Apartments is looking for an experienced Food & Beverage Supervisor to join its team in Umhlanga. This permanent position is ideal for hospitality professionals who are passionate about delivering exceptional guest experiences while leading a team in a fast-paced hotel environment.
The successful candidate will be responsible for supervising the daily operations of the restaurant, bars, room service, conferencing, and functions. Working closely with the Food & Beverage Manager, the supervisor will ensure that all food and beverage services operate efficiently, guests receive outstanding service, and company standards are consistently maintained. In the absence of the Food & Beverage Manager, the successful candidate will oversee and manage the department.
Job Purpose
The purpose of this role is to supervise and coordinate the hotel’s Food & Beverage operations while ensuring excellent customer service, efficient team performance, and smooth day-to-day operations across all food service areas.
Key Responsibilities
The successful candidate will be expected to:
- Supervise daily restaurant, bar, room service, conferencing, and function operations.
- Support and assist the Food & Beverage Manager.
- Manage Food & Beverage operations in the manager’s absence.
- Lead and motivate the Food & Beverage team.
- Ensure excellent customer service at all times.
- Resolve guest queries and complaints professionally.
- Monitor service quality and operational standards.
- Coordinate staff duties and daily activities.
- Maintain cleanliness, presentation, and service standards.
- Ensure compliance with company policies and health and safety procedures.
Minimum Requirements
Applicants should meet the following requirements:
- Matric (Grade 12).
- Hospitality qualification or equivalent.
- 1–2 years’ Food & Beverage supervisory experience.
- Excellent customer service skills.
- Strong communication and active listening skills.
- Ability to remain calm under pressure.
- Leadership and problem-solving abilities.
- Professional appearance and excellent interpersonal skills.
- Ability to work independently and within a team.
Skills and Competencies
The ideal candidate should possess:
- Leadership skills.
- Customer service orientation.
- Communication skills.
- Team management.
- Attention to detail.
- Problem-solving ability.
- Professionalism.
- Time management.
- Initiative and proactiveness.
- Integrity and honesty.
Work Environment
This is a permanent, full-time position based in Umhlanga. The successful candidate will work in a busy hotel environment, supervising multiple Food & Beverage operations while ensuring guests receive exceptional service. Flexibility to work shifts, weekends, and public holidays may be required.
Salary and Benefits
- Salary: R12,000 – R14,000 per month.
- Permanent employment.
- Career growth opportunities within The Capital Hotels & Apartments.
- Performance-based promotion opportunities.
- Positive and supportive workplace culture.
Please note: If you are successful and live outside the city where the hotel is located, relocation costs will be for your own account.
Career Opportunities
The Capital Hotels & Apartments promotes internal growth and recognises talent based on values and performance. This role offers excellent opportunities to progress into senior hospitality management positions within the company.
Summary
The Food & Beverage Supervisor position at The Capital Hotels & Apartments is an excellent opportunity for experienced hospitality professionals looking to grow their careers. Based in Umhlanga, this permanent role offers a monthly salary of R12,000–R14,000 and involves supervising restaurant, bar, room service, conferencing, and function operations while delivering exceptional guest service. Candidates with a Hospitality qualification and 1–2 years of supervisory experience are encouraged to apply before the 31 July 2026 closing date.