Receptionist (Main/Casualty/Radiotherapy) – For Differently Abled Candidates
Company: Netcare
Hospital: Netcare Alberton Hospital
Position: Receptionist (Main/Casualty/Radiotherapy)
Employment Type: Full-Time
Location: Alberton, Gauteng
Closing Date: 27 July 2026
About the Opportunity
Netcare Alberton Hospital is inviting applications for the position of Receptionist. This opportunity is specifically open to differently abled candidates, and applicants must provide a valid Disability Certificate when applying.
As the first point of contact for patients, visitors, doctors, and other stakeholders, the Receptionist plays an essential role in creating a welcoming and professional environment. The successful candidate will be responsible for patient admissions, answering telephone enquiries, handling administrative duties, processing payments, maintaining patient records, and ensuring an exceptional patient experience from arrival to admission.
If you have excellent communication skills, enjoy working with people, and are passionate about delivering outstanding customer service in a healthcare environment, this could be the ideal opportunity for you.
Minimum Requirements
Applicants must have:
- Grade 12 (Matric) or an equivalent NQF Level 4 qualification
- Computer literacy
- A valid Disability Certificate (required)
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills
- Ability to maintain confidentiality and professionalism
Advantageous
- Previous experience in a hospital or healthcare environment
- SAP ISH experience
- Customer service experience
- Knowledge of medical aid benefits and procedures
Key Responsibilities
The successful candidate will be responsible for:
- Welcoming patients, visitors, doctors, and stakeholders professionally
- Assisting patients with admissions and online pre-admissions
- Capturing and updating patient information accurately on the SAP system
- Verifying medical aid, insurance, and personal information
- Collecting deposits, co-payments, and processing receipts
- Obtaining admission authorisations where required
- Answering incoming telephone calls and directing enquiries appropriately
- Assisting patients with the Netcare Mobile App and digital platforms
- Managing confidential patient information in accordance with hospital policies
- Maintaining a clean, organised, and welcoming reception area
- Recording messages accurately and transferring calls promptly
- Assisting with general administrative duties and reception support
- Participating in team meetings and maintaining effective communication with colleagues
- Ensuring compliance with Netcare policies, procedures, and quality standards
Skills and Competencies
Successful candidates should demonstrate:
- Excellent customer service skills
- Strong communication and interpersonal abilities
- Professional telephone etiquette
- Computer literacy and accurate data capturing
- Attention to detail
- Problem-solving ability
- Teamwork and collaboration
- Time management and organisational skills
- Ability to work under pressure
- High level of integrity and confidentiality
Why Join Netcare?
Netcare is one of South Africa’s leading private healthcare providers, committed to delivering the highest standards of patient care. Employees are supported through continuous learning, professional development, and an inclusive work environment that values diversity, dignity, compassion, participation, and excellence.
This position offers an opportunity to build a rewarding career while making a meaningful difference in the lives of patients and their families.
Position Summary
- Position: Receptionist (Main/Casualty/Radiotherapy)
- Company: Netcare
- Hospital: Netcare Alberton Hospital
- Location: Alberton, Gauteng
- Employment Type: Full-Time
- Minimum Qualification: Grade 12 (Matric)
- Special Requirement: Valid Disability Certificate
- Closing Date: 27 July 2026
If you meet the requirements and are passionate about providing excellent customer service in a healthcare environment, submit your application before the closing date.