Casual Frontshop Assistant – Dis-Chem Pharmacies (Toti Centre)
Recruiter: Dis-Chem Pharmacies Limited
Position: Casual Frontshop Assistant
Division: Retail
Location: Toti Centre, Amanzimtoti, KwaZulu-Natal, South Africa
Employment Type: Part-Time (Casual)
Industry: FMCG / Retail
Experience Level: Associate
Closing Date: 15 July 2026
Job Overview
Dis-Chem Pharmacies is looking for a Casual Frontshop Assistant to join its team at Toti Centre in Amanzimtoti, KwaZulu-Natal. This part-time opportunity is ideal for energetic, customer-focused individuals who are looking to gain or build experience in the retail industry while working for one of South Africa’s leading pharmacy and retail brands.
As a Casual Frontshop Assistant, you will play an important role in maintaining the store’s merchandising standards, ensuring shelves remain fully stocked and neatly presented, while also providing outstanding customer service throughout the shopping experience. You will assist customers with product enquiries, support point-of-sale activities when required, and help ensure the store operates efficiently in line with Dis-Chem’s policies and procedures.
The successful candidate will help create a clean, organised, and welcoming shopping environment by ensuring products are displayed correctly, shelves are replenished regularly, pricing is accurate, and expired or damaged stock is removed promptly. Attention to detail is essential, as maintaining attractive product displays directly contributes to customer satisfaction and sales performance.
In addition to merchandising duties, Frontshop Assistants also support stock control activities by receiving deliveries, unpacking stock, organising the storeroom, rotating stock according to expiry dates, reporting low stock levels, and assisting with regular stock counts. Candidates should be willing to perform physical tasks such as loading, off-loading, unpacking, and moving stock safely throughout the store.
Customer service is a key part of the role. You will be expected to build professional relationships with customers by providing friendly assistance, answering product questions, following up on out-of-stock enquiries, and helping customers locate products quickly and efficiently. Your positive attitude and willingness to assist will contribute to creating the excellent shopping experience that Dis-Chem is known for.
The role also includes cashier responsibilities when required. You may assist with processing purchases, handling cash, cards, vouchers, loyalty programme transactions, exchanges, and authorised returns while following all company cash handling procedures. Maintaining accuracy and protecting company assets through responsible cash handling and security awareness are essential aspects of the position.
Successful candidates should be reliable, organised, honest, and capable of working in a busy retail environment where teamwork and customer service are top priorities. You should be comfortable working flexible retail hours, including weekends and public holidays, while maintaining a professional appearance in accordance with company standards.
This position is suitable for both entry-level candidates with little retail experience and individuals looking to further develop their retail careers. Previous retail experience is beneficial but not essential, making this an excellent opportunity for individuals eager to learn and grow within the retail industry.
If you enjoy working with people, take pride in maintaining organised retail displays, and are looking for a flexible opportunity with a respected national retailer, this could be the perfect role for you.
Minimum Requirements
Essential Qualifications
- Grade 12 (Matric) or Senior Certificate.
Experience
- 0–6 months’ retail experience.
Advantageous
- 1 year’s retail experience.
- Certificate in Retail Business Management.
Key Responsibilities
As a Casual Frontshop Assistant, your responsibilities will include:
- Ensure shelves remain fully stocked and neatly merchandised.
- Monitor product expiry dates and rotate stock.
- Restock merchandise to maximise sales.
- Follow up on customer out-of-stock enquiries.
- Unpack and store delivered stock correctly.
- Maintain accurate pricing and product labels.
- Keep the storeroom clean, organised, and tidy.
- Learn about new products to assist customers effectively.
- Assist with stock replenishment and back shopping.
- Handle merchandise carefully to prevent losses.
- Process customer purchases and approved payment methods when required.
- Assist with customer exchanges and authorised returns.
- Process loyalty card transactions.
- Ensure accurate cash handling procedures.
- Report damaged, expired, or low stock to management.
- Assist with stock counts and stocktaking.
- Load and off-load stock when required.
- Flatten boxes and maintain housekeeping standards.
- Provide friendly and professional customer service.
- Report customer compliments and complaints.
- Assist with training new team members.
- Ensure all outgoing merchandise is paid for.
- Follow all Dis-Chem policies, security procedures, and health and safety regulations.
Skills and Competencies
Successful candidates should demonstrate:
- Good customer service skills.
- Knowledge of retail operations.
- Basic numeracy skills.
- Good communication skills.
- Attention to detail.
- Problem-solving ability.
- Ability to follow procedures.
- Reliability and accountability.
- Ability to work independently.
- Good organisational skills.
Advantageous Skills
- Basic Microsoft Word, Excel, and Outlook skills.
- SAP knowledge.
- Basic computer literacy.
Special Requirements
Applicants should:
- Be willing to work retail hours.
- Be South African citizens.
- Have clear criminal and credit records.
- Have a valid driver’s licence and reliable transport (advantageous).
Salary and Benefits
- Market-related remuneration.
- Opportunity to gain valuable retail experience.
- Exposure to one of South Africa’s leading pharmacy and retail groups.
- Flexible part-time employment.
- Career development opportunities within Dis-Chem.
Why Join Dis-Chem?
Dis-Chem Pharmacies is one of South Africa’s most respected pharmacy and retail chains, offering employees the opportunity to build valuable retail experience in a professional and customer-focused environment. As a Casual Frontshop Assistant, you will develop skills in merchandising, customer service, stock control, and retail operations while working with an experienced team dedicated to delivering excellent customer experiences. Whether you are starting your retail career or looking to gain additional experience, this opportunity provides a strong foundation for future growth within the retail industry.
Closing Date: 15 July 2026