Salesperson – Russells (Pepkor Lifestyle), Umlazi, Durban, KwaZulu-Natal
Are you passionate about helping customers and achieving sales targets? Pepkor Lifestyle is looking for an energetic and customer-focused Salesperson to join the Russells team in Umlazi, Durban. This permanent opportunity is ideal for someone with a Grade 12 qualification and retail sales experience who enjoys working with people and thrives in a target-driven environment. If you have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer service, this could be the perfect opportunity to build your career in retail.
As a Salesperson, you will play an important role in driving store performance by assisting customers, promoting products, and creating an outstanding shopping experience. You will be responsible for understanding customers’ needs, recommending suitable products, processing sales transactions, and ensuring that merchandising standards are maintained. Your ability to build strong customer relationships and provide professional service will contribute directly to achieving the store’s sales objectives.
The successful candidate will actively generate sales while working towards daily and monthly sales targets. You will assist customers with both cash and credit purchases, ensuring that all transactions are completed accurately and in accordance with company policies and procedures. Maintaining excellent product knowledge across all categories will enable you to confidently advise customers and increase sales opportunities.
Customer service is at the heart of this role. You will be expected to welcome customers warmly, understand their requirements, answer product-related questions, and provide solutions that meet their needs. Building long-term relationships with customers will encourage repeat business and strengthen customer loyalty.
Merchandising responsibilities will include ensuring products are displayed attractively, shelves are fully stocked, and promotional displays are maintained according to company standards. A well-presented sales floor helps create a positive shopping experience while supporting sales growth.
To qualify for this opportunity, applicants must have a Grade 12 (Matric) certificate and between 7 and 12 months of sales experience, preferably within a retail environment. Previous experience working with customers, handling sales transactions, or meeting sales targets will be advantageous.
Pepkor Lifestyle is looking for candidates who demonstrate strong teamwork, self-motivation, excellent interpersonal skills, and effective communication. You should be customer-focused, confident, resilient, and capable of taking initiative in a fast-paced retail environment. Attention to detail, emotional maturity, and a willingness to learn about products and company procedures are essential qualities for success.
This role offers an excellent opportunity to gain valuable experience within one of South Africa’s leading retail groups. Employees benefit from working in a supportive environment where performance is recognised, customer service excellence is valued, and career growth opportunities may become available within the Pepkor Lifestyle group.
If you enjoy interacting with customers, achieving targets, and being part of a motivated retail team, this position could be the ideal next step in your career. Bring your enthusiasm, sales ability, and commitment to outstanding service to Russells in Umlazi and contribute to the continued success of the business.
Closing Date: 13 July 2026
Applicants are encouraged to submit their applications before the closing date to be considered for this exciting permanent retail opportunity.
Salesperson Vacancy – Russells (Pepkor Lifestyle) | Umlazi, Durban
Pepkor Lifestyle is inviting enthusiastic and customer-focused individuals to apply for a permanent Salesperson position at its Russells store in Umlazi, Durban. This opportunity is ideal for candidates who enjoy working with people, are passionate about sales, and want to build a successful career in the retail industry. If you are motivated by achieving targets and delivering excellent customer service, this could be the perfect role for you.
In this position, you will be responsible for assisting customers with their purchases, promoting a wide range of products, and ensuring every customer receives professional and friendly service. You will identify customer needs, recommend suitable products, and work towards achieving individual and store sales targets. Your contribution will play a key role in driving the store’s growth and overall success.
Key Responsibilities
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✔ Generate sales by assisting customers and recommending suitable products.
✔ Meet and exceed daily, weekly, and monthly sales targets.
✔ Deliver excellent customer service to create a positive shopping experience.
✔ Build and maintain strong relationships with new and existing customers.
✔ Process cash and credit sales accurately according to company policies.
✔ Maintain attractive product displays and merchandising standards.
✔ Keep shelves stocked, neat, and organised.
✔ Handle customer enquiries and resolve concerns professionally.
✔ Promote current specials and store promotions.
✔ Maintain extensive knowledge of products across all categories.
✔ Follow all company policies, procedures, and retail standards.
Minimum Requirements
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✔ Grade 12 (Matric).
✔ 7–12 months’ sales experience, preferably within a retail environment.
Skills and Competencies
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• Excellent communication skills.
• Strong customer service orientation.
• Good interpersonal and relationship-building skills.
• Ability to work well within a team.
• Self-motivated with a positive attitude.
• Strong initiative and willingness to learn.
• Attention to detail.
• Sales and prospecting skills.
• Basic retail knowledge.
• Confidence and emotional maturity.
• High levels of resilience, drive, and energy.
Why Join Pepkor Lifestyle?
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This is an excellent opportunity to join one of South Africa’s leading retail groups and gain valuable experience in a dynamic sales environment. Successful candidates will have the chance to develop their retail skills, grow within the organisation, and work alongside a supportive team dedicated to delivering exceptional customer service.
Whether you are looking to grow your retail career or build on your existing sales experience, this position offers the opportunity to develop professionally while making a meaningful contribution to the success of the store.