Telkom KZN – Sales Agent – Migarda Investments CC t/a Telkom Mobile Express
Recruiter: Migarda Investments CC t/a Telkom Mobile Express
Position: Telkom KZN – Sales Agent
Location: KwaZulu-Natal, South Africa
Employment Type: Full-Time, Permanent
Employment Equity: EE/AA
Salary: R5,000 – R6,000 per month (Basic Salary)
Additional Benefits: Commission, Incentives, Sales Performance Bonuses, Provident Fund, Health Insurance
Job Overview
Migarda Investments CC t/a Telkom Mobile Express is inviting enthusiastic, energetic, and target-driven individuals to apply for the position of Telkom KZN Sales Agent. This permanent opportunity is based at various Telkom stores across KwaZulu-Natal and is ideal for candidates with previous retail, sales, or cellular industry experience who are passionate about delivering exceptional customer service while achieving sales targets.
Migarda Investments is one of South Africa’s leading national Telkom dealers, operating approximately 40 Telkom stores across KwaZulu-Natal, the Western Cape, and the Northern Cape. The company has built a strong reputation for providing quality telecommunications products and services while maintaining excellent customer relationships. As the business continues to grow, it is looking for motivated individuals who are committed to helping customers find the right mobile and connectivity solutions while contributing to the success of the sales team.
As a Sales Agent, you will represent the Telkom brand by assisting customers with a wide range of products and services, including mobile contracts, prepaid services, fibre solutions, upgrades, migrations, insurance products, and mobile accessories. Your ability to understand customer needs, recommend suitable products, and provide outstanding service will directly contribute to achieving both individual and store sales targets.
This role requires someone who enjoys interacting with customers, thrives in a fast-paced retail environment, and remains motivated by performance-based rewards. Successful candidates will demonstrate excellent communication skills, professionalism, and the confidence to approach customers, explain product features, and close sales effectively.
In addition to selling Telkom products and services, you will also assist customers with device-related services such as SIM swaps, number porting, device setup, repairs, and Out-of-Box Failure (OBF) exchanges. You will ensure that every customer receives accurate information, efficient service, and a positive in-store experience.
Administrative responsibilities also form an important part of the role. Sales Agents are expected to process customer documentation accurately, manage cash transactions responsibly, prepare reports, participate in stock counts, assist with opening and closing procedures, and ensure compliance with company policies and operational standards.
Migarda Investments values employees who take ownership of their work, maintain high ethical standards, and continuously keep themselves informed about the latest Telkom products, promotions, pricing, and service offerings. Team members are also expected to participate in promotional events and marketing activities aimed at increasing customer awareness and driving store performance.
The successful candidate should be self-motivated, customer-focused, and capable of managing multiple responsibilities while consistently maintaining excellent service standards. If you enjoy sales, are driven by incentives and commissions, and want to grow your career within one of South Africa’s leading telecommunications retail businesses, this opportunity offers excellent potential for professional development and financial rewards.
Minimum Requirements
Applicants should meet the following requirements:
- Minimum of 1 year of experience in sales, retail, or the cellular industry.
- Strong sales and customer service skills.
- Excellent communication and interpersonal abilities.
- Ability to achieve and exceed sales targets.
- Strong organisational and time management skills.
- High attention to detail when completing documentation and compliance requirements.
- Ability to work effectively within a team.
- Professional appearance and positive attitude.
- Reliable transportation or ability to commute to stores within KwaZulu-Natal.
- Willingness to relocate within KwaZulu-Natal if required.
Key Responsibilities
As a Telkom Sales Agent, your responsibilities will include:
- Sell Telkom mobile contracts, prepaid products, upgrades, and migrations.
- Promote and sell Telkom fibre packages and connectivity solutions.
- Sell mobile accessories and device insurance products.
- Assist customers with SIM swaps and number porting services.
- Book customer devices for repairs and Out-of-Box Failure (OBF) exchanges.
- Perform mobile device setup and customer onboarding.
- Process customer documentation accurately and efficiently.
- Handle cash transactions responsibly and prepare daily reports.
- Participate in stock counts and inventory management.
- Assist with opening and closing store procedures.
- Maintain excellent store presentation and general housekeeping.
- Attend promotional events and assist with in-store marketing activities.
- Remain informed about the latest Telkom products, offers, and company updates.
- Deliver exceptional customer service and create a memorable customer experience.
- Follow all company policies, procedures, and compliance requirements.
Skills and Competencies
Successful candidates should demonstrate:
- Excellent sales and negotiation skills.
- Strong customer service orientation.
- Ability to work under pressure and meet sales targets.
- Confidence when engaging with customers.
- Professional communication skills.
- Strong organisational and administrative abilities.
- Teamwork and collaboration.
- High levels of motivation and self-discipline.
- Attention to detail and accuracy.
- Passion for technology and telecommunications products.
Salary and Benefits
Successful candidates will receive:
- Basic monthly salary of R5,000 – R6,000.
- Attractive commission structure.
- Sales performance incentives.
- Performance-based bonuses.
- Provident Fund benefits.
- Health insurance.
- Career growth opportunities within a national Telkom dealer network.
- Ongoing product knowledge and sales training.
Why Join Migarda Investments?
Migarda Investments offers ambitious sales professionals the opportunity to build rewarding careers within one of South Africa’s largest Telkom dealership groups. Employees benefit from ongoing training, career advancement opportunities, attractive commission structures, and a supportive team environment focused on delivering excellent customer service. If you are energetic, passionate about sales, and motivated by achieving targets and earning performance-based rewards, this is an excellent opportunity to grow your career in the telecommunications retail industry while representing one of South Africa’s leading mobile brands.