Branch Administrator (4-Month Contract) – Ampath Laboratories | Kokstad, KwaZulu-Natal
📋 Join Ampath Laboratories and Make a Difference in Healthcare Administration!
Ampath Laboratories is seeking a detail-oriented and professional Branch Administrator to join its Kokstad Branch on a 4-month contract. This is an excellent opportunity for an organised individual with administrative experience who enjoys working in a healthcare environment and is passionate about delivering outstanding service.
As a Branch Administrator, you will play a key role in ensuring the smooth day-to-day operation of the laboratory and Care Centre. Your responsibilities will include managing administrative processes, supporting specimen handling, assisting patients, maintaining accurate records, processing payments, and contributing to efficient healthcare service delivery. Your work will help ensure patients receive quality care through accurate, timely, and dependable administrative support.
Minimum Requirements
Applicants should meet the following requirements:
- Grade 12 (Matric) is essential.
- Minimum of 2 years’ administration experience.
- Experience in a pathology, laboratory, or healthcare environment will be advantageous.
- Strong computer literacy and proficiency in standard office applications.
- Excellent organisational and administrative skills.
- High level of accuracy and attention to detail.
- Ability to manage confidential information responsibly.
- Strong verbal and written communication skills.
- Ability to work independently and within a team.
Key Responsibilities
The successful candidate will:
- Perform daily administrative duties accurately and efficiently.
- Capture and maintain patient and laboratory information.
- Prepare, organise, and file documentation.
- Welcome and assist patients professionally.
- Guide patients in completing requisition forms.
- Register patient information on the laboratory information system.
- Conduct medical aid benefit checks where required.
- Answer telephone calls and respond to routine enquiries.
- Assist with billing queries, account administration, and invoice generation.
- Process cash and card payments accurately.
- Receive, verify, label, and batch laboratory specimens according to procedures.
- Prepare specimens for processing and transportation.
- Ensure laboratory reports are distributed promptly to doctors and healthcare facilities.
- Maintain accurate records while complying with company policies and quality standards.
- Support the branch in maintaining efficient daily operations.
Skills and Competencies
Successful candidates should demonstrate:
- Excellent organisational and planning skills.
- Strong attention to detail and accuracy.
- Professional communication and customer service skills.
- Time management and ability to meet deadlines.
- Problem-solving ability.
- Confidentiality and integrity.
- Computer literacy.
- Teamwork and collaboration.
- Ability to work in a fast-paced healthcare environment.
- Initiative and accountability.
Why Join Ampath Laboratories?
Ampath Laboratories is committed to delivering quality diagnostic healthcare services while creating a supportive and inclusive workplace. As part of the team, you’ll contribute to meaningful healthcare outcomes while gaining valuable experience in one of South Africa’s leading medical laboratory organisations.
Position: Branch Administrator (4-Month Contract)
Company: Ampath Laboratories
Location: Kokstad, KwaZulu-Natal
Employment Type: Contract (4 Months)
Working Hours: 40 hours per week (5-day work week)
Industry: Healthcare / Medical Laboratory Services
Minimum Qualification: Grade 12 (Matric)
Experience Required: Minimum 2 years’ administration experience
Closing Date: 05 July 2026 (21:00)
If you are organised, customer-focused, and ready to support quality healthcare through excellent administration, apply today and become part of the Ampath Laboratories team.