MiWay Data Capturer: Client Services Vacancy 2026 | Apply for a Position in Midrand
MiWay, part of the Sanlam Group, is inviting applications for a Data Capturer: Client Services position based in Midrand, Gauteng. This opportunity is ideal for candidates with administrative and call centre experience who enjoy delivering excellent customer service and working in a fast-paced environment.
The successful candidate will support the Client Services team by handling inbound and outbound customer communication, capturing and updating client information accurately, and ensuring customer queries are resolved professionally.
Note: The vacancy was posted on 29 June 2026. The advert mentions an application deadline of 06 June 2026, which appears inconsistent with the posting date. Applicants should verify the closing date on the official Sanlam/MiWay careers portal before applying.
Job Overview
- Company: MiWay (Sanlam Group)
- Position: Data Capturer: Client Services
- Job Type: Full-Time
- Location: Midrand, Gauteng
- Industry: Financial Services / Insurance
- Posted: 29 June 2026
About MiWay
MiWay is a leading South African insurance company within the Sanlam Group. The company focuses on delivering innovative insurance products and exceptional customer service while creating opportunities for employee growth and development.
MiWay promotes a workplace culture built on collaboration, innovation, customer focus, and continuous improvement.
About the Role
The Data Capturer: Client Services will be responsible for providing administrative and customer support through accurate data capturing and telephonic communication with clients.
The successful candidate will ensure customer information is captured correctly, respond to client enquiries, provide accurate product information, and work closely with internal departments to resolve customer queries efficiently.
Key Responsibilities
The successful applicant will be responsible for:
- Handling inbound and outbound customer calls.
- Capturing and updating customer information accurately.
- Responding to client enquiries professionally.
- Providing accurate product and service information.
- Resolving customer queries where possible.
- Referring complex queries to the appropriate department.
- Maintaining high levels of customer satisfaction.
- Performing administrative duties related to client services.
- Ensuring compliance with company policies and procedures.
- Maintaining accurate records within internal systems.
Minimum Requirements
Applicants must have:
- Grade 12 (Matric) or NQF Level 4 qualification.
- At least 12 months of call centre and administrative experience.
- Computer literacy.
- Good administrative skills.
Required Skills and Competencies
Successful candidates should demonstrate:
- Strong customer service skills.
- Excellent verbal and written communication.
- Good organisational skills.
- Active listening abilities.
- Analytical thinking.
- Problem-solving skills.
- High attention to detail.
- Ability to multitask.
- Ability to work under pressure.
- Professional attitude.
- Self-discipline and self-motivation.
- Teamwork and collaboration.
- Flexibility to work varying hours when required.
- Reliable attendance record.
- Results-driven mindset.
Knowledge Areas
The role requires knowledge and experience in:
- Customer service.
- Administration.
- Team support.
- Quality assurance.
- Compliance procedures.
- Data accuracy and record management.
Personal Attributes
MiWay is looking for candidates who are:
- Customer focused.
- Action oriented.
- Resilient.
- Effective communicators.
- Collaborative team players.
- Able to optimise work processes.
- Committed to delivering quality work.
Why Join MiWay?
Working at MiWay offers employees the opportunity to build a long-term career within one of South Africa’s leading financial services groups.
Benefits include:
- Career growth within the Sanlam Group.
- Professional development opportunities.
- Exposure to the financial and insurance industry.
- Inclusive and diverse workplace culture.
- Supportive working environment focused on employee success.
How to Apply
Interested applicants should apply through the official MiWay or Sanlam careers website.
Before submitting your application, ensure you have:
- An updated CV.
- Certified copy of your Matric certificate.
- Supporting documents demonstrating your work experience.
- Any additional qualifications relevant to the role.
Only shortlisted candidates will be contacted during the recruitment process.
Important Information
The recruitment process will begin after the application closing date. The time taken to complete the process may vary depending on the number of applications received and the availability of hiring managers.
MiWay is committed to employment equity and encourages applications from suitably qualified candidates who will contribute to creating a diverse and inclusive workforce.
Job Summary
| Position | Data Capturer: Client Services |
|---|---|
| Company | MiWay (Sanlam Group) |
| Location | Midrand, Gauteng |
| Job Type | Full-Time |
| Qualification | Grade 12 / NQF 4 |
| Experience | Minimum 12 months call centre and administrative experience |
| Industry | Insurance / Financial Services |
| Posted | 29 June 2026 |
If you have strong administrative abilities, enjoy helping customers, and are looking to grow your career in the insurance industry, the MiWay Data Capturer: Client Services Vacancy 2026 offers an excellent opportunity to join one of South Africa’s leading financial services organisations.