Sales Consultant – Country Road Group (Woolworths)
Job Type: Full Time
Company: Woolworths – Country Road Group
Location: Gqeberha, Eastern Cape, South Africa
Closing Date: 4 July 2026
Reference Number: WWL260624-18
Minimum Qualification: Grade 12 / National Certificate
Job Overview
Woolworths is inviting passionate, customer-focused individuals to apply for the position of Sales Consultant within the Country Road Group. This exciting opportunity is ideal for someone who enjoys working in fashion retail, engaging with customers, and creating memorable shopping experiences through excellent service and strong product knowledge.
As a Sales Consultant, you will play an important role in supporting store performance by achieving sales targets, assisting customers with personalised recommendations, and ensuring that the store maintains the high standards associated with the Woolworths and Country Road Group brands.
The successful candidate will become part of a dynamic retail environment where fashion, innovation, quality, and customer loyalty are at the centre of everything they do. This role offers an opportunity to develop your retail skills, grow your career, and contribute to the success of a recognised and respected retail organisation.
Purpose of the Role
The main purpose of the Sales Consultant role is to maximise sales opportunities by providing exceptional customer service, understanding customer needs, and offering expert advice on products, trends, and styling choices.
The Sales Consultant is responsible for creating a welcoming environment where customers feel valued and confident in their purchasing decisions. Through strong communication, product knowledge, and effective selling techniques, the successful candidate will help drive store sales and build long-term customer relationships.
Minimum Requirements
To be considered for this position, applicants must meet the following requirements:
- Minimum Grade 12 qualification or an equivalent National Qualifications Framework (NQF) Level certification.
- Previous retail sales experience is required, with a demonstrated ability to achieve sales targets.
- Proven ability to provide excellent customer service and build strong customer relationships.
- Knowledge and interest in current fashion trends.
- Ability to advise customers based on their individual needs and preferences.
- Strong understanding of product features, benefits, and product care information.
- Ability to use retail technology systems and digital tools effectively.
- Flexibility to work different shifts and, where required, across multiple store locations.
- Commitment to maintaining company presentation, hygiene, and visual merchandising standards.
Key Responsibilities
Deliver Exceptional Customer Service
The Sales Consultant will be responsible for creating positive customer experiences by:
- Engaging customers professionally and understanding their personal shopping needs.
- Providing personalised recommendations and assisting customers throughout their shopping journey.
- Building customer loyalty through excellent service and consistent engagement.
- Maintaining a visible and approachable presence on the sales floor.
Achieve Sales Targets
The successful candidate will contribute towards store success by:
- Meeting and exceeding individual and store sales targets.
- Using effective selling techniques to maximise every sales opportunity.
- Identifying customer needs and recommending suitable products.
- Supporting business growth through excellent customer interactions.
Provide Expert Product Knowledge
Sales Consultants must have strong knowledge of the products they represent, including:
- Understanding product features, benefits, and care instructions.
- Staying updated on new arrivals, collections, and fashion trends.
- Helping customers make informed buying decisions.
- Providing styling advice and recommendations aligned with current trends.
Maintain Store Standards
The role requires employees to ensure the store remains attractive, organised, and aligned with brand expectations by:
- Maintaining visual merchandising standards.
- Ensuring products are displayed correctly and attractively.
- Following hygiene and presentation guidelines.
- Handling stock and store resources responsibly to reduce wastage and costs.
Follow Company Policies and Procedures
The successful candidate must:
- Follow all Woolworths and Country Road Group policies and procedures.
- Use retail systems and technology effectively.
- Maintain professionalism and uphold company values.
- Ensure compliance with operational standards.
Skills and Competencies
The ideal candidate should have:
- Strong communication and interpersonal skills.
- A passion for fashion and retail.
- Excellent customer service abilities.
- Confidence when interacting with customers.
- Strong selling skills and target-driven motivation.
- Good organisational skills and attention to detail.
- Ability to work effectively in a fast-paced retail environment.
- Adaptability and willingness to work flexible shifts.
Why Join Woolworths Country Road Group?
This opportunity provides individuals with the chance to work for a leading retail brand that values quality, innovation, customer experience, and employee growth. Successful candidates will gain valuable experience in fashion retail while developing skills in sales, customer engagement, and store operations.
If you are passionate about fashion, enjoy helping people, and have the drive to succeed in a customer-focused environment, the Sales Consultant role at Woolworths Country Road Group could be the perfect opportunity to advance your retail career.