Hostess – Healthwise (TSE260619-10)
Company: Tsebo Solutions Group
Business Unit: Fedics
Location: Korsten, Gqeberha
Employment Type: Full-Time
Reference Number: TSE260619-10
Closing Date: 26 June 2026
Job Overview
Fedics, a division of Tsebo Solutions Group, is seeking a compassionate and service-oriented Hostess to join its Healthwise team in a hospital environment. This position is ideal for individuals who are passionate about providing excellent patient care and ensuring that patients receive quality meal services in a professional and supportive manner. The successful candidate will act as an important link between patients and the catering team, helping to create a positive healthcare experience through attentive service and effective communication.
As one of Africa’s leading Integrated Workplace Management Solutions providers, Tsebo Solutions Group delivers services across catering, facilities management, cleaning and hygiene, engineering, workspace design, and other support functions. The organization is committed to developing its employees and maintaining high standards of service excellence across all its operations.
Minimum Requirements
Applicants must meet the following requirements:
- Grade 12 / Matric qualification.
- Ability to work quickly, efficiently, and safely in a busy environment.
- Strong communication and interpersonal skills.
- Willingness to work shifts, including weekends and public holidays.
- Ability to work independently as well as part of a team.
- A patient-focused attitude and commitment to delivering quality service.
Key Responsibilities
The Hostess will be responsible for ensuring that patients receive meals and beverages in a professional and caring manner while maintaining high standards of hygiene and food safety. Duties include:
- Serving meals and beverages to patients courteously and professionally.
- Assisting patients with meal selections according to their dietary requirements and restrictions.
- Ensuring all meals are delivered accurately and on time.
- Maintaining excellent hygiene, cleanliness, and food safety standards.
- Supporting patients by addressing meal-related concerns and providing assistance where necessary.
- Delivering outstanding customer service to patients, visitors, and healthcare staff.
- Keeping patient dining and meal service areas clean, organized, and presentable.
- Reporting patient concerns, complaints, or special requests to the relevant healthcare personnel.
- Following hospital procedures and workplace policies to ensure patient safety and satisfaction.
Skills and Competencies
Successful candidates should demonstrate:
- Excellent interpersonal and communication skills.
- A compassionate and caring approach when interacting with patients.
- Strong customer service abilities.
- Good organizational and time-management skills.
- Ability to remain calm and professional in a fast-paced healthcare environment.
- Understanding of hygiene, sanitation, and food safety procedures.
- Teamwork skills and the ability to collaborate effectively with healthcare and catering staff.
- Reliability, responsibility, and attention to detail.
Advantageous Experience
While not mandatory, the following will be beneficial:
- Previous experience in hospitality, catering, healthcare, or food service environments.
- Experience working directly with patients, customers, or clients in a service-oriented role.
- Familiarity with food safety and hygiene regulations.
Employment Benefits and Opportunities
This role provides an opportunity to work within a respected healthcare support environment while gaining valuable experience in patient services and hospitality. Employees become part of an organization that values professional growth, service excellence, and employee development. The position offers a chance to contribute positively to patient wellbeing while building a rewarding career within the healthcare and catering industry.
Only shortlisted candidates will be contacted regarding the next stage of the recruitment process. Applicants who do not receive feedback after the closing date should consider their application unsuccessful.