P27 General Assistant – (Dunns Store) | Permanent Vacancy 2026
If you are looking for a retail job where you can grow your customer service and sales experience, the P27 General Assistant position at Dunns in Maclear is a great opportunity. This role focuses on store support, customer service, and assisting with daily retail operations in a fast-paced environment.
Job Overview
- Position: General Assistant (P27)
- Brand: Dunns
- Department: Operations – Stores
- Location: Maclear, Eastern Cape, South Africa
- Job Type: Permanent
- Reporting To: Store Manager
- Closing Date: 07 April 2026
- Reference Number: PSP260402-1
About the Role
The purpose of this position is to ensure excellent customer service and smooth store operations. You will play an important role in supporting sales performance, maintaining store standards, and assisting customers with their shopping experience.
This role is ideal for individuals who enjoy working with people and have an interest in retail and sales.
Key Responsibilities
As a General Assistant, your duties will include:
1. Customer Service
- Assist customers in a friendly and professional manner
- Provide product information and support customer needs
- Ensure a positive shopping experience
2. Sales and Targets
- Achieve daily, weekly, and monthly sales targets
- Support store efforts to increase turnover
- Promote products and assist with customer purchases
3. Store Operations
- Assist management with daily store activities
- Ensure correct store layout and merchandise presentation
- Support stock replenishment and housekeeping
4. Stock and Administration
- Assist with stockroom procedures
- Support markdowns and lay-by processes
- Ensure accurate handling of stock and documentation
5. Asset Protection
- Protect company assets including stock, cash, and equipment
- Follow company policies and procedures at all times
- Report any suspicious activity or losses
Minimum Requirements
To be considered for this position, you must have:
- Matric (Grade 12)
- Previous sales or retail experience (advantageous)
- Strong customer service orientation
- Ability to work well in a team
- Good communication skills
Skills and Competencies
The ideal candidate should have:
- Strong customer service skills
- Attention to detail
- Ability to work under pressure
- Good planning and time management skills
- Basic computer literacy
- High level of integrity and professionalism
- Ability to communicate effectively with customers and staff
Personal Attributes
You should be:
- Friendly and customer-focused
- Reliable and hardworking
- Energetic and motivated
- Able to handle a busy retail environment
- Willing to learn and grow within the company
Working Environment
This role involves:
- Working in a retail store environment
- Standing for long periods
- Assisting customers throughout the day
- Working weekends and busy trading periods
Why You Should Apply
This position offers:
- Permanent employment in a retail brand (Dunns)
- Opportunity to gain valuable retail experience
- Exposure to sales, stock control, and customer service
- Career growth within the retail industry
Important Notes
- Only applicants who meet the minimum requirements will be considered
- Shortlisted candidates may be contacted for interviews or assessments
- Ensure your application is submitted before 07 April 2026
How to Apply
To apply for the General Assistant position:
- Prepare your updated CV
- Ensure you meet the Grade 12 requirement
- Submit your application through the official Dunns or Pepkor recruitment channels
- Apply before the closing date
Final Thoughts
The Dunns P27 General Assistant role in Maclear is a strong opportunity for individuals who want to enter the retail sector. It provides hands-on experience in sales, customer service, and store operations, making it a good starting point for a long-term retail career.
If you are motivated, customer-focused, and ready to work in a dynamic environment, this could be your next step forward.