Youth Employment Programme – Western Cape
Company: Clicks Group
Location: South Africa
Listing Reference: click_023785
Apply By: 25 March 2026
Contract Type: Fixed Term Contract
Employment Equity: Yes
Industry: FMCG, Retail, Wholesale, and Supply Chain
Job Category: Other – FMCG & Retail
🌟 Programme Overview
The Clicks Youth Employment Programme (YEP) in the Western Cape provides young, unemployed South Africans with a unique opportunity to gain both practical work experience and formal occupational training in the health and beauty retail sector. This initiative is aimed at equipping participants with marketable skills, enabling them to enter the workforce confidently and with a competitive advantage.
This programme combines classroom-based learning with on-the-job practical training in Clicks retail stores. Participants will engage in retail operations, customer service, and stock management activities, giving them a comprehensive understanding of how a modern retail store functions. Upon successful completion of the programme, participants will earn an NQF Level 2 Checkout Operator qualification, providing a recognized and accredited credential to support future employment opportunities.
📝 Key Responsibilities
Participants in the programme will:
- Retail Operations:
- Assist in daily store operations, including customer service, merchandising, and stock management.
- Learn the operational workflow of a retail store, including sales processes and stock handling.
- Gain hands-on experience with point-of-sale (POS) systems and retail equipment.
- Customer Service:
- Provide courteous, professional, and efficient service to all customers.
- Handle customer queries, complaints, and requests in a friendly and professional manner.
- Ensure customers receive assistance promptly and positively represent Clicks’ service standards.
- Skills Development:
- Participate in classroom-based training sessions covering retail fundamentals, customer service skills, stock control, and operational procedures.
- Learn about product knowledge, including health, beauty, and FMCG product categories.
- Apply theoretical knowledge in practical retail environments under supervision.
- Teamwork and Collaboration:
- Work effectively within a team, supporting colleagues with daily store operations.
- Assist in maintaining a safe, clean, and organized retail environment.
- Contribute to achieving team goals, including sales, stock management, and customer satisfaction.
- Professional Growth:
- Develop soft skills such as time management, communication, problem-solving, and professional conduct.
- Gain insight into workplace etiquette, including punctuality, accountability, and following operational procedures.
✅ Minimum Requirements
To qualify for the Clicks Youth Employment Programme, applicants must meet the following criteria:
- Citizenship: Must be a South African citizen.
- Age: Between 18 and 29 years old.
- Education: Must have successfully completed Matric (Grade 12).
- Employment Status: Must be currently unemployed.
- Skills & Attributes:
- Strong communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Willingness to learn and apply new skills.
- Professional attitude and commitment to the programme.
- Programme Participation: Must not be currently registered in another Learnership or Skills Programme.
📚 Training & Learning Outcomes
The Clicks Youth Employment Programme provides a structured learning pathway combining theoretical learning with practical application, including:
- Retail and Checkout Training: Understanding POS systems, cash handling, and sales procedures.
- Customer Service Skills: Communication, problem-solving, and maintaining a professional demeanor in a retail environment.
- Stock and Inventory Management: Receiving, organizing, and maintaining product stock efficiently.
- Workplace Safety & Compliance: Learning health, safety, and hygiene standards in a retail environment.
- Occupational Qualification: Successful participants will earn an NQF Level 2 Checkout Operator qualification, accredited and recognized within the retail industry.
By completing this programme, participants will be better prepared to pursue permanent employment within Clicks or other retail companies. They will also develop practical workplace experience and a recognized qualification that enhances employability in South Africa’s competitive retail sector.
💡 Benefits
Participants of the programme can expect:
- Structured workplace learning in a professional retail environment.
- Practical on-the-job training and exposure to real-world retail operations.
- Guidance and mentorship from experienced Clicks store staff and management.
- Acquisition of an NQF Level 2 Checkout Operator qualification.
- Development of transferable skills such as teamwork, time management, and professional conduct.
- Opportunities for future employment within Clicks or other retail and FMCG companies.
🏢 About Clicks Group
Clicks is a leading South African health and beauty retailer with a strong footprint across the country. Clicks focuses on offering excellent service, quality products, and career growth opportunities for its employees. The Youth Employment Programme is part of Clicks’ commitment to social responsibility, youth development, and skills development in South Africa.
The programme is fully aligned with national youth employment initiatives and contributes positively to economic development by equipping young South Africans with workplace experience and formal qualifications.
📌 How to Apply
Interested applicants should follow these steps carefully:
- Ensure you meet all the minimum requirements for the programme.
- Submit a detailed CV including personal details, educational qualifications, and any relevant experience.
- Include a cover letter highlighting why you are suitable for the Youth Employment Programme.
- Applications should be submitted online through Clicks’ official career portal or using the programme-specific application link provided in the job listing.
- Only one application per candidate is allowed; multiple applications may lead to disqualification.
⚠️ Important Notes
- Late or incomplete applications will not be considered.
- Only shortlisted candidates will be contacted for interviews or further assessments.
- Participants must be available to commit fully to the programme for the duration of its term.
- The programme is targeted at youth within the specified age range and unemployed individuals who meet the eligibility criteria.
🏁 Closing Date
All applications must be submitted by 25 March 2026. Applicants are encouraged to apply early to ensure consideration.
This is an excellent opportunity for young South Africans who want to gain formal retail skills, practical experience, and a recognized qualification, while contributing to a professional retail environment in the Western Cape.
Apply today and take the first step toward a career in retail and FMCG with Clicks Group!