Department of Employment and Labour – Client Service Officer Vacancies (146 Posts)
The Department of Employment and Labour has launched a major recruitment drive for Client Service Officers across multiple Labour Centres in Gauteng Province. This opportunity is part of the department’s ongoing effort to strengthen frontline service delivery and support members of the public with essential labour‑related services.
📍 Position Overview
Job Title: Client Service Officer
Number of Posts: 146 (one‑hundred and forty‑six) available across Gauteng
Salary: Approximately R269 499 per annum (entry‑level government scale)
Location: Various Labour Centres in Gauteng Province
Closing Date: 13 February 2026
- Walk‑in applications close at 16:00
- Online applications close at 23:59
This is a government appointment offering a stable public‑service position with potential for career growth.
Where the Posts Are Based
Labour Centres and Reference Numbers – Gauteng
The following Labour Centres are currently offering vacancies:
- Alberton — Ref: HR4/4/4/01/01 (8 posts)
- Benoni — Ref: HR4/4/4/01/02 (6 posts)
- Boksburg — Ref: HR4/4/4/01/03 (5 posts)
- Brakpan — Ref: HR4/4/4/01/04 (6 posts)
- Carletonville — Ref: HR4/4/4/01/05 (7 posts)
- Germiston — Ref: HR4/4/4/01/06 (10 posts)
- Johannesburg — Ref: HR4/4/4/01/07 (2 posts)
- Kempton Park — Ref: HR4/4/4/01/08 (9 posts)
- Nigel — Ref: HR4/4/4/01/09 (6 posts)
- Roodepoort — Ref: HR4/4/4/01/10 (6 posts)
- Sandton — Ref: HR4/4/4/01/11 (2 posts)
- Sebokeng — Ref: HR4/4/4/01/12 (7 posts)
- Soweto — Ref: HR4/4/4/01/13 (6 posts)
- Springs — Ref: HR4/4/4/01/14 (5 posts)
- Vanderbijlpark — Ref: HR4/4/4/01/15 (7 posts)
- Vereeniging — Ref: HR4/4/4/01/16 (4 posts)
- Atteridgeville — Ref: HR4/4/4/01/17 (5 posts)
- Bronkhorstspruit — Ref: HR4/4/4/01/18 (5 posts)
- Ga-Rankuwa — Ref: HR4/4/4/01/19 (5 posts)
- Krugersdorp — Ref: HR4/4/4/01/20 (8 posts)
- Mamelodi — Ref: HR4/4/4/01/21 (6 posts)
- Pretoria — Ref: HR4/4/4/01/22 (2 posts)
- Randfontein — Ref: HR4/4/4/01/23 (6 posts)
- Soshanguve — Ref: HR4/4/4/01/24 (8 posts)
- Temba — Ref: HR4/4/4/01/25 (5 posts)
…among others across the region.
Minimum Requirements
Applicants for the Client Service Officer posts should meet the following minimum requirements:
Educational Requirements
- Matric / Grade 12 / Senior Certificate is mandatory.
Knowledge Requirements
Candidates must have a basic understanding of:
- Unemployment Insurance Act and related Regulations
- Unemployment Insurance Contributions Act
- Public Finance Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Treasury Regulations
- Batho Pele Principles (customer service framework)
- Department of Labour and UIF policies, procedures, vision, mission, and values
- Core customer care principles
This knowledge ensures successful officers can assist clients effectively and in line with public service standards.
Skills Required
Applicants should demonstrate:
- Strong communication (verbal and written)
- Interviewing and listening skills
- Computer literacy
- Analytical, interpretation, and conflict‑management skills
- Customer relations and telephone etiquette
- Ability to undergo on‑the‑job training with operational systems
While prior experience is not always required, strong communication and good client service skills are essential for success in this role.
Key Duties & Responsibilities
Successful candidates will be responsible for a range of frontline client‑facing tasks, including:
- Providing screening services to clients visiting the Labour Centre
- Processing Benefit Applications for the Unemployment Insurance Fund (UIF)
- Registering continuation of payment forms and other related documentation
- Rendering various administrative support services
- Assisting members of the public with enquiries and guiding them through departmental processes
These duties make the role central to the department’s mission to deliver efficient, accessible services to the public.
📝 How to Apply
Application Documents (Online)
To apply online, your application must contain only two documents combined into a single PDF:
- Completed Z83 government application form
- Updated Curriculum Vitae (CV)
In the email subject line, clearly state the job title and reference number of the post you are applying for. Failure to follow these instructions may lead to disqualification.
Submission Methods
You can submit your application through any of the following channels:
📧 Email Applications: Send to: Jobs‑UIF‑GP1@labour.gov.za
📍 Hand‑Delivery:
47 Empire Road, Parktown, Johannesburg
📬 Postal Applications:
Chief Director: Provincial Operations
PO Box 4560
Johannesburg, 2001
Important: Applications via fax are not accepted.
After submission, applicants should receive an auto‑reply email with a link and/or QR code to update additional information.
Tips & Notices
- Only shortlisted candidates will be contacted.
- Make sure documentation is complete and accurate before submission.
- Prepare for possible personnel suitability checks, including background and qualification validation.
- The closing date (13 February 2026) is firm — submissions received after this date will not be considered.